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NSDL e-Governance Infrastructure Complaints & Reviews

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Last updated Apr 24, 2024
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NSDL e-Governance Infrastructure Phone Numbers

Toll free
1800 222 080
861
504
Phone
+91 22 2499 4200
456
316
+91 22 2499 4200
456
316
+91 20 2721 8080
223
196

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Fax
+91 22 2491 5217
+91 33 2289 1945
+91 44 2814 4593

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NSDL e-Governance Infrastructure Websites

NSDL e-Governance Infrastructure Head Office Address

Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India
400013

NSDL e-Governance Infrastructure reviews & complaints page 35

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N
Nainshri
from Delhi, Delhi
Dec 8, 2021
Dec 14, 2021
This thread was updated on Dec 14, 2021
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New PAN card delay

Dear Sir/Mam
I had speed posted all my documents for new PAN card on November 26th 2021 from RK Puram, New Delhi. While tracking my consignment I found out that it had already been delivered to the NDSL office in Kamala Mills, Mumbai on November 30, 2021. But while tracking my acknowledgement number they say that they have not received it yet. I am having a lot of problems because of this. Please help me !
Nayanshree Singh br...
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S
Sandip Khazanchi
Dec 7, 2021
Dec 9, 2021
This thread was updated on Dec 9, 2021
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PAN Card Delivery - Trackon Number is not showing up

Hi!
I have received update in the NSDL site that the PAN Card is delivered through Trackon couriers and the AWB number is shared. However, that is not visible in the Trackon Courier tracking could you please help.

Acknowledgement No: [protected]

regards
sandip...
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S
Su 321
Dec 6, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No tracking details of my pan

Its been one week that I got message from nsdl that my pan has dispatched with awb[protected] by Trackon Couriers Pvt. Ltd. This is the 8th day and I tried to track it but the website still showed that it's an invalid AWB no. Why this website os so irresponsible. I have my reasons and I need my pan card urgently. Please consider this and deliver my item as soon as possible. I request you to to please change the courier service to deliver...
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D
debasisju67
Dec 6, 2021
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PRAN is generated but not found in database

I have registered in NPS scheme. My PRAN is generated but not found in database. I cannot login to check my details....
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G
gautamsid
from patna, Bihar
Dec 1, 2021
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Not getting otp for esign

I made payment all things done but after payment i m not getting otp for esign what to do...
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D
Draj suradkar
Nov 28, 2021
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PRAN not found in database 110196506723

My PRAN number generated as[protected] on dated 28/11/1986.
But while login getting PRAN not found in database error....
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V
Vghathi
from Ahmedabad, Gujarat
Nov 27, 2021
Dec 1, 2021
This thread was updated on Dec 1, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PAN card not received by VELEX courier

I have filled an application for name change in PAN to update my marital status on 29th October. The Acknowledgement number is N-[protected].
On 18th November I received a SMS from NSDLTN stating data correction is updated and card is sent by VELEX AWB [protected].
On 19th November the COURIER website tracking shows it has reached Nehrunagar. The Velex toll free number Mumbai does not pick up calls and the number of branch...
+2 photos
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M
Manali Kaushik
from Faridabad, Haryana
Nov 27, 2021
Dec 13, 2021
This thread was updated on Dec 13, 2021
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It's about more than 3 months and yet pan card haven't received

It's about more than 3 months but I didn't receive a pan card or even any of information regarding this. Even after doing complaint many times no one is going to resolve it I even tried to call customer service . When I get my pan card ? Can anyone answer ?...
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Prasenjeet Sengupta
from Rourkela, Odisha
Nov 27, 2021
Dec 3, 2021
This thread was updated on Dec 3, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transaction Failed but amount not refund yet

Address:Chhend Colony Phase-1 Plot No-E/133, Rourkela.

I have made a correction requested on 25th November 2021, Money was deducted from my account but Transaction failed. I want to know when will I get back my deducted money. When I ask the customer service representative about the money that has been oninked, they pass the time and say that it will come. And this cycle is going on for the last 3 days. I want the answer that when they do not take time to deduct money, then why do these crooks...
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J
Jitu7057
Nov 27, 2021
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NSDL E-NPS :: PRAN not found in database

Website:enps.nsdl.com/eNPS/NationalPensionSystem.html

I have registered my nps account with NSDL-CRA for tier 1 type. I have received pran no. But while setting ipin or while login, i am getting error as PRAN not found in database. with provided pran no. in nsdl nps site.

I am not able to access with provided PRAN No. I have registered my nps account on 26/11/2021.

Please find my details :

Name : Jitendra Kishorbhai Kakwani
Date Of Birth :...
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A
amitjoshi.ynr
Nov 26, 2021
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Not able to find PRAN

Dear Sir/ Madam,

I am a regular contributory of APY scheme, but have not received any PRAN card or number. Please let me know my PRAN for future references....
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B
Brahmachaitanya Sp
Nov 26, 2021
Dec 3, 2021
This thread was updated on Dec 3, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not received E-PAN/PAN

Address:Trade World, A wing, 4th Floor, Kamala Mills Compound, Lower Parel, Mumbai - 400013

Hi, I have applied for new pan card since 6 days passed away, I am not able to see status in NSDL Website and I have not received any email.
In Website it's showing: Your application is under process at NSDL - TIN Facilitation Center.You may contact TIN FC[protected]/46/47/48/49 where the application was submitted by you.

Please check and revert back.
N-[protected]...
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S
Shivam@Yadav
from Farrukhabad, Uttar Pradesh
Nov 23, 2021
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Admit card not download of the current vacancy exam

Address:Assam

Sir I submit my application successfully and pay the fee 100 rupee successfully for the current vacency exam 2021.
But now the problem is that we can not download the admit card.
please resolve my problems as soon as possible.

Thank you.

email [protected]@gmail.com...
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R
R.Kamalesh
Nov 21, 2021
Nov 30, 2021
This thread was updated on Nov 30, 2021
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Nsdl E-Governance Infrastructure PAN Card Not Delivered By Trackon Couriers

Dear sir/madam,
I have been alotted the PAN number: FMWPR1962P but i have not received my physical pan card yet. while checking the PAN application status it displays that my PAN card has been dispatched on 30-Oct-2021 by Trackon Couriers Pvt. Ltd vide airway bill number: {protected} and it will be delivered in due time, but more than 20 days above now, till my pan card has not been delivered....
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S
sharmamayank01
Nov 19, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Didn't received physical original pan card yet.

I applied for E-PAN and Physical pan card on[protected] and income tax department allotted me pan number on same date and received my epan on same day. But didn't received it yet and It was to be delivered by Trackon Couriers and AWB is not trackable.
Please resolve my issue as soon as possible....
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A
Ahad Beg
Nov 19, 2021
Nov 29, 2021
This thread was updated on Nov 29, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Need status of pan

Showing Application Is Under Process At Income Tax Department From 10 days please Do something and Send my PAN card ASAP

Acknowledgement number - [protected]...
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M
Midhudon
from Palakkal, Kerala
Nov 17, 2021
Nov 23, 2021
This thread was updated on Nov 23, 2021
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Showing PRAN Not found in database

Website:NSDL

I have created the nps account of tier - 1 type. And pran is also generated. But while setting ipin or while login, i am getting error as pran not found in database....
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C
claim1234567890
Nov 17, 2021
Nov 25, 2021
This thread was updated on Nov 25, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pan no is HUXPS1139A change of name after marriage

Address:DHULE

To whom it may concern,
My name on the pan card is DEVYANI PRADEEPKUMAR SONAWANE.Post marriage my name is DEVYANI KIRAN THAKARE. Please issue me a new card with my married name .And in the place of husband's name please put DEVYANI KIRAN THAKARE and cancel fathers name if possible.

I have applied for Middle name & Surname change of my pan card which has been taken over 3day, but I still have not recived the...
+1 photos
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P
Priye Rai
Nov 16, 2021
Sep 12, 2022
This thread was updated on Sep 12, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PAN Card Not Delivered By Trackon Couriers

Hi,

Acknowledgment Number: [protected]

I have not received PAN card hard copy yet. According to NSDL website, it was dispatched on 22 Oct 2021. When I checked the tracking link on Trackon Couriers website, it first showed me that the consignment had reached the nearest hub, and it was stuck on that status for over a week. A few days later, the tracking link suddenly showed "RTO Due to Address Not Found",...
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A
Ahad Beg
Nov 16, 2021
Nov 25, 2021
This thread was updated on Nov 25, 2021
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No pan status from 13 days

Address:Sitapuri Part 1

I want my consignment number to track my Pan... please send me the consignment number

acknowledgement number - [protected]...
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