Ola Money Complaints & Reviews

I had booked a cash trip in ola i don't know how the trip got updated to ola postpaid innthe middle as my phone was out of network and when I checked after the ride got over the next day the money was deducted from ola postpaid i had updated the same to via complaint to ola and the executive has also confirmed with driver that I had paid cash but still they are asking me to pay the money...

I have been falsely charged for a ride that they say happened on 19th May 2022, But in reality there was only one ride that got cancelled on that Day.

They are charging me Rs 495 for nothing.

I have complained on their call center, twitter, whatsapp everywhere but no action.
On top of that they say that they would send someone to collect and take legal action, without telling me why are they charging.br...

This is regarding the above mentioned issue and Ola money not able to sort out. As per them there is an outstanding due from my end of Rs. 773 (actual amount + late pay penalty) on 2 rides that I took in June.

I have been following up with customer care + over mail, that I already paid for both rides. Instead of sorting out issues at Ola end I am being reminded constantly. I even mailed the proof of payment (paytm for one of...

I deposited 10k in the ola wallet. It neither lets me spend the money, withdraw it or complete KYC....

Hi, i made a transaction on a e-commerce portal using Ola Money prepaid card for payment on Jun-12-2022 and the e-commerce portal refunded the money after i returned there products on Jun-24th. But till now(Jul[protected] i didn't received the money and the ola money customer care people just extending the date for resolution, but not giving my money back....

Hello Sir

Have travelled thro Ola cab once and made cash payment. Received a message from Ola money to make a payment of INR 672. Have sent mails to [protected]@olacabs.com, ola money highlighting that I had already paid the fare in cash to driver but still no action taken by the company to rectify the fault.

Have received the following message many time thro Whatsapp f.

"Our Executive is on the way...

Ola Money powered by Aditya Birla Finance has reported delay in payment to CRIF for June 2022, whereas there was no delay as I can see in OLA money's report. Due to wrong reporting, my CRIF score decreased by 105 points, bringing it to less than 800 for the first time. This is a serious concern and needs to be corrected ASAP....

Ola Money powered by Aditya Birla Finance has reported delay in payment to CIBIL for June 2022, whereas there was no delay as I can see in OLA money's report. Due to wrong reporting, my CIBIL score decreased by 105 points, bringing it to less than 800 for the first time. This is a serious concern and needs to be corrected ASAP....

On June 2nd I got a notification from old to pay the pending amount of rs.15728/- so I paid through my bank but I got a message like my transaction was failed but my money got debited from my bank account on 2nd June of rs.15728/-

I am regularly following ola for the past one and half months. but I did not get any proper response. Every time when I am calling, they are asking me to wait for 3 business days.

Please...

Transaction id - GROH-W2DM-N03O DT. 15/7/2022

Bill paid status is success but payment not received in electricity account please check and confirm

My contact no. [protected]...

Hi Team,

I have an Ola postpaid account and I had cleared dues on time. I paid my May bill on June 2nd 2022.
But as per my credit report, I had delayed my payment of Ola postpaid (Aditya Birla Finance Limited). PFA screenshot of the same.

I got verbal confirmation from the ola postpaid team that I had cleared my dues on 2nd June and have no outstanding payments. I dropped a lot of mails from my registered...

I availed the Ola Postpaid services last year. That was the biggest mistake I have made. There was no clarity or transparency from their end that the KYC which they were using was to open a loan account in third party banks, in my case, IDFC bank.

I had applied for a housing loan and the bank told me that I have a loan written off in my CIBIL records and I need to provide a justification as to why the loan was written off....

The transaction i had done was for train ticket booking where amount was paid via ola postpaid. Now the train got cancelled and money is refunded ₹1035 from IRCTC but same has been not refunded in wallet.

I had contacted multiple times through mail and call but these guys are just making the excuses.

Ola don't want to refund the money i believe....

I paid cash to the driver via Phonepe for the ride but the same was deducted from Ola postpaid as well. Even after providing the transaction details and screenshot, Ola is denying to reset my postpaid balance. This way they are openly making it very easy for few dishonest drivers to cheat on the customers. Very poor support from the support team.
Also sharing screenshot of the transactions made....

A ride done by someone else started showing up in the account and random people started harassing through whatsapp and calls for the payment of Rs 206.

Threats are like people coming home to collect money, will block all bank accounts etc..

On the date ola is claming the trip has done inside bangalore we were not even in the city and it can be easily proven, with all travel documents and toll receipts etc. Even...

Dear Team,

I have already clear the due for ola postpaid 935 but still status is not updated in ola money. As well as I am unable to use ola postpaid service due to this. Kindly help further. Thanks!...

Hi wanted to use the ola postpaid app to pay my daughters school fees Rs. 12465. Since the limit of postpaid is 5000, I needed to add Rs. 7465/-. The transaction showed failed due to technical issue. After trying again it said declined because I have exceeded the number of tries. This has been going on for 3 days. I can't even transfer the money back to my account. I also read that they will charge me to transfer my money which I added to...

I have ola money due of 16K, due to my medical expenese, not able to clear, request them to restructure the loan in EMI- Call center calling with threatening, using abuse language, saying fraud, calling my friends, is this aganist RBI policy...

I am a very frequent user of Ola Postpaid + and I do hold limit value of 20k. Since today all of a sudden am unable to use the Postpaid plus feature on the Zomato app recently. Previously, I have made payments through this Ola wallet but today whenever I click Ola Postpaid + as the payment option it says that "You are not eligible for Ola Postpaid +".

Please look into this and let me know because i have always paid my dues...

I had paid 232 amount on google pay. Bt amount showing due balance in ola money. Cell.[protected]...