Paytm — Paytm seller is not providing item as per descriptions and charging extra (other than what being written in website) for booking vehicle. | |||||
Hello, I booked Hero Maestro Edge on 14th May 2016 from Paytm site from a seller in Bangalore with Order ID:[protected]. I didnt get a confirmation call then I called the seller and visited showroom on 17th May 2016 to check for additional charges for accessories and road taxes. As per description of this mentioned in Paytm site, price was Rs .52000, which I paid through online transaction to paytm itself . Also description of the product said one free Helmet Rs 800 will be given with scooter(Which I booked). But when I went to dealership store, they told helmet is written in description but we are not giving here for free. Also they charged me Rs 52500 for the scooter, which was Rs 500 extra from what Paytm had description about same product while I was booking. I complaint same to Paytm and asked them to cancel my order/booking and refund me back, I dont want to take item from this specific seller, they refused my request and said they can not cancel as per policy and I need to take scooter from same seller with extra charges. I am really frustated with Paytm service and feeling that i have been made fool by this online shopping website. Please help me to cancel this order and provide me full refunded amount. Thanks, Rakesh +91 [protected] email ID : [protected]@yahoo.com Was this information helpful? | |||||
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