[Resolved] PayUMoney — irctc ticket amount not refunded | |||
Hi payu team, I tried to booked tatkal ticket on 14 may through payumoney option and transaction got dropped, but amount of rs. 2300 got deducted from bank account and its been a week my refund is not deposited yet. However refund status is showing as amount credited to bank. Bank name is payu money and amount debited is from icici bank account which is on my wife name yasmeen sheikh Detail is attcahed as well. Below are the details Transaction/refund id : [protected] Bank reference id : [protected] Please help me to get my refund back in my account. Regards, Soyeb Was this information helpful? | |||
Jun 29, 2018 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support May 22, 2018 PayUMoney Customer Care's response Hi Soyeb, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further - • PayU, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Team PayU | |||
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We are unable to trace any transaction with the provided details. Please share the below details at care@payumoney.com via email to assist you further -
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Team PayU