[Resolved] PayUMoney — refund not received against transaction id:- [protected] | |||
Dear sir, On 18.01.2017, i was booking a train ticket through irctc site & i had choosed payment option via your sites but unfortunately payment deducted by my bank account but ticket is not happen. Please check below referred transaction id & refund the money. I am very upset from ur service. I am attaching msg regarding failure transaction. As per irctc, i am sharing below details:- Transaction id:- [protected] Payment status:- payment requested Regards, Sonu [protected] Was this information helpful? | |||
Feb 23, 2018 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Jan 22, 2018 PayUMoney Customer Care's response Hi, Your concern has already been addressed over the email sent by you under the case number 01867870 . Please revert to the same for any more help or support. Regards, Team PayU | |||
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Respected sir Nd mam
Order product Nokia 1100 nt received msg amount deducted (Rs 1270) plz refund the money I thankful for you
We are unable to trace any transaction with the provided details. Please share the below details at care@payumoney.com via email to assist you further -
• PayUmoney Payment ID, Merchant ID and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Alternately you can also contact us at care@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html
Regards,
PayU Team