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PayUPaisa Complaints & Reviews

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Last updated May 13, 2023
Complaints 87
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15
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+91 12 4674 9020
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7th Floor, Pearl Tower, Plot No 51 Institutional Area, Sector 32
Gurgaon
Gurgaon District
Haryana
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122002

PayUPaisa reviews & complaints page 4

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H
Himani Mankotia
from Bilaspur, Himachal Pradesh
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non receipt of payment by dishtv

Address:Gautam Buddh Nagar, Uttar Pradesh

I make a payment through your payment gateway to dishtv vc no [protected] for rs 350/- through my hdfc debit card xxxx5149 on[protected] at 19:40:07. I got your code payupaisa47779 but the above amount has not been credited in my above mentioned vc no of dishtv. Please clarify that the how much time it will take to credit in my account or how i can get my money back

Thanks...
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R
Ram pratap verma
from Basi, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund complaint

Address:Ajmer, Rajasthan, 305001

Hi,
I have ordered a ebay product[protected] on 9/08/18 for 2525/ rupees. I have payed 2525 rupees amount online to ebay, but i got mail that the sailer don't have that product. So they genrate a refund order.
But i still not got my refund yet.
I have registered a complaint to national coustomer helpline, so that the complaint number is 913072.

So pls give my payment asap otherwise i will take a leagal...
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R
rajprakashbale
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted from bank account but payment was not processed

Address:Mumbai City, Maharashtra, 400701
Website:www.payumoney.com/customer/users/paymentOptions/#/76D492B65DDFD87474EBF4697440C55B/five/149849

I have paid for NIT Goa through Payupaise at PAYUPAISA47777.
Date :[protected]
Client number : PAYUPAISE47777
My money was deducted from bank account while the registration was not done. Please contact me ASAP, as the registration would be closing soon and I need to register for sure. Of all the payment gateways I have ever used, Pay U money seems to be the worst. None of your customer service phones are ever reachable....
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A
Aashimittal
from Mumbai, Maharashtra
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payment track

Address:Ghaziabad, Uttar Pradesh, 201014

I have not done any transaction... Please specify where this payment have been done and give proper clearance of this. I have been reading online that this is always fraud done by payu. Please reply and solve this on urgent basis.
I received a msg from my bank sanying
Rs.4139.00 was spent on ur hdfcbank credit card ending 3524 on[protected]:15:28:06 at payupaisa47779. Avl bal - rs. — , curr o/s - rs. —
Please reply...
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S
seemalabdh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund amt of my payment gateway ref no : 0063118355 / 0063119528

Address:North Goa, Goa

Kindly refund my 2 transection amount asap.
As order was not booked but amt was deducted from my account.

Date : 31/7/2018
Order name : aquasports water rides at goa

Transection bank name : kotak mahendra bank

Payment gateway ref no : [protected] amt : 3200rs
Payment gateway ref no : [protected] amt : 3200rs

Awaiting for your swift reply....
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I
Itsmy Life
from Basi, Punjab
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when will I get my order

Address:Mohali, Punjab, 140603
Website:Zipped solutions pvt order ltd

I have paid for through debit card and even i got the message that your ₹1199 has been deducted from your debit card. But nothing came from website or any mails through which i have enrolled. Kindly look into this.
Message which i received was from hdfc bank:-

Rs.1199.00 deducted your hdfc bank debit card ending 2782 on[protected], 1:55 pm at payupaisa47779.
My order id is[protected]...
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A
Annu.raj499
from Jamshedpur, Jharkhand
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money not refunded

Address:Ranchi, Jharkhand, 834006

I have done a transaction of rs. 304/- on 26.06.2018 from my HDFC credit card ending 1232 to fill up a form o[censored]G program for sesion 2018-21 in Ranchi university. After deduction of money form not filled up and status was showing that PAYMENT PENDING . Till date neither form has been filled up nor i got my money back . Kindly refund my money as soon as possible....
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M
madhupa
from Saraikela, Jharkhand
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wrongly deducting the money...

Address:Kolkata, West Bengal, 700091
Website:PayUPaisa

I have deposited money with payupaisa by my debit card on 17.04.2018 at 7.38pm to my home tutor site. But they are saying that they have not received the money. My transaction id is payupaisa 47779. Kindly resolve the matter at the earliest and do yhe needful.
Why is this kind of fraud going on. Kindly take this issue seriously and return the money at the earliest.

Madhupa acharyya....
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V
Vpuri445
from Noida, Uttar Pradesh
Jul 12, 2021
This thread was updated on Jul 12, 2021
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payment deducted from bank but transaction not completed

Address:Amritsar, Punjab, 143001

I have make a payment for rs. 10646.66 on 09-03-17 at 21:47:40 to dav public school (Payupaisa47777), amritsar (Punjab) through my hdfc credit card, payment was deducted from my card but transaction not completed. On next day i have done another transaction in same account that was completed but my earlier deducted amount was not reversed till now kindly reverse my deducted amount or call me at[protected]. I am also enclosing a image of...
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U
udaya Ekumari
from Shirhatti, Karnataka
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not satisfied about company

Please refund my money on reference no 47779. I have registered in the website www.copypastejob.in and created account by paying money using my debit card to do online job and received verification mail saying that your account will be activated in five minutes. But i have not got any response even after 3 hours. So kindly help me to get my money back from this company since dissatisfied with this company. Company website is www.copypastejob.in...
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Y
Yuvraj Nasa
from New Delhi, Delhi
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shoes

Address:New Delhi, Delhi, 110059
Website:WWW.EBAY,IN

I purchase of shoes of rs.299 and i submit my amount through paytm wallet my amount id deducted but payment not made i have txn no and the no. Is #jpt[protected] and my contact no. Is [protected]. Plz try to sort out of t his. Plz send me the datila bout the mail n i want my money back as soon as possible. My payment is go throught the ebay.in nad the merchant is pya u paisa....
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S
Sivanesa Krishna M
from Vijayawada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

train fare refund

Address:620101
Website:Chrome

I have booked my train ticket for rs.811.04 but due to some irctc online error unable to get the ticket

The ticket is from hindpur to rajamundry on 3rd september. This is the first time i am booking through payupaisa. Request you to do the needful and revert back with reply to my request which to get my amount return back to the credit card
Kindly do the needful....
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I
Ilayaraja rs
from Coimbatore, Tamil Nadu
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fake call and debit my amount rs.8021

Address:Chennai, Tamil Nadu, 600060
Website:Payupaisa

Sir,
I have received calls today from HDFC bank employee claiming to return the money charged on my card during last year. Since he just only asked for only last 4 digits of my card and no transaction can be made only by knowing last 4 digits then i got a message that this 8021 Rs transaction has been made through my card no ending with 2824 through .ref no[protected] on PAYUPAISA47779 at Gurgaon. on calling back that person i made...
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D
Devasish Raj
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I have just enrolled for time institute by paying through credit card from your gateway, but didn't receive any information.

Address:700059
Website:www.time4education.com

I have just paid for time aimcat through credit card and even i got the message that your ₹3500 has been deducted from your credit card. But nothing came from time website or any mails through which i have enrolled. Kindly look into this.
Message which i received was:-

Rs.3500.00 was spent on ur hdfcbank credit card ending 3687 on[protected]:23:51:21 at payupaisa47777....
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N
NABENDU 54
from Delhi, Delhi
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Non confirmation of my order

Address:Mumbai City, Maharashtra, 400059
Website:www.colmed.in

I placed order for online purchase of dynacrepe bandage 15cm*4m and paid money through hdfc bank credit card (Rs.189.00 was spent on ur hdfcbank credit card ending 3311 on[protected]:12:14:42 at payupaisa47779)
I have not received any confirmation massage/email from the company named colleratal medical. I contacted the customer care officer of the company who told me that transection id is required but the banks sms does not provided...
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M
Mukul9210
from Noida, Uttar Pradesh
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Purchased an item from ebay using PaisaPay ID 45118905281

Address:Chandigarh, Punjab, 160101
Website:ebay

I have purchased an item from ebay on[protected] after few days i got notification the seller has not shipped the item by the shipping deadline of[protected] PaisaPay has initiated a cancellation for this transaction and The refund will be processed within 3 days from the date of initiation that is[protected].
After all of this on[protected] i have got email Your Refund request is on hold.You may be contacted by PaisaPay customer support...
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C
Cherry1999
from Chirala, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment not submitted

Address:Gurgaon, Haryana, 508206

Hi, I submitted ApEmcet fee through payupaisa payment gateway on March 29th, 2017 at 17:33:50 PAYUPAISA47777. Payment reference id P[protected].
When i checked for hall ticket today, it says payment was not received and I need to pay a late fee of ₹9125. Can you please verify it on your end call me immediately at [protected]?

Thank you
Shanmuka Sri chaitanya....
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V
vinayakc143
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding fraudulent transaction.

Address:Mumbai City, Maharashtra, 400034

Dear sir,

I am jaising chavan my sbi debit card ending is 9057 as a payment source used by a fraudster from 10th march 2017. On same day the person done transaction of amount rs. 5000/- at payupaisaa47779 around 01:36 pm. Please do something if there is any possibility to cancel this transaction and refund my amount.

Kindly take the necessary action as soon as possible.

Contact on my mail id [protected]@gmail.com.br...
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P
Patowary2017
from Dehra Dun, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted from my hdfc account

Address:Hazaribagh, Jharkhand, 825314
Website:www.payumoney.com

On 24.12.2016, rs 38000/- had been deducted from my account by [protected] / payuibibowebpvtltd, without my doing any transaction, through cheque no. [protected].
I noticed this unusual deduction only today. This is terrifying that so uch money can get deducted from my account in a reputed bank. Before the culprits get away with it. Immediate enquiry should be done and culprit found out.
I want immediate refund of the money.....
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A
Afshar Alam
from Samastipur, Bihar
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Payment Id not received

Address:Purnia, Bihar, 854301
Website:UPAHAR FOUNDATION.IN

I have fill the form o[censored]pahar foundation and payment by sbi debit card worth Rs. 155/- in payupaisa dated on 13-12-16 and an amount 155 deduct in my account but payment id not received till now.

plz solve this issue and send me payment Id so that I update my payment status.

Br//
Afshar Alam
mob:- [protected]...
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