Pizza Hut India Complaints & Reviews

Pizza order no.[protected] Swiggy. Never eaten such awful pizzas. Both the vegetable and pepperoni pizzas were cold and tasteless. The crust was leathery. I had always held Pizzahut to be the best. Big let down....

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Address: Ongole Ravi Priya mall

I have ordered pizza, my money is debited from my account of 423 rupees but the app is showing that the order is not placed but the money is transferred to pizza hut account...

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Below is detail of delivery however I tried contacting service centre but continuously I got misleading and unfulfilled commitment. Kindly look into the matter
Hi Vijay,

Order 10528129 received
From: Ahmedabad - Gandhi Nagar - [protected]
Delivered To: dholeswar Mahadev, c501, Randesan 382421
Expected delivery time: 9:50PM...

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Address: Mumbai

Bottle with less quantity of Pepsi and open bottle delivered.Told delivery person but refused to replace....

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Address: Pizza hut, Shop Number - 7, 4th Floor, Pavillion Mall, Civil Lines, Ludhiana - 141001, Near Fountain Chowk

Hi, I made an order of Rs 250.95 at the Pizza hut outlet in Pavilion Mall Ludhiana on 15/07/2022. The amount was deducted from my account but the order was not placed due to "Response time issues". I tried again but it failed. So in the total amount of Rs 250.95 + Rs 250.95 was deducted with PTRN nos: 66279189 and 66278828. I was in touch with a person at the outlet who assured me that money would be back in my account within 14-21 working...

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Address: 7 Anand NAGAR GHADI bhaduriya Shaganj agra

My payment so cut but order not a receive my payment screen shot...

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I ordered pizza through pizza hut application and it has been more than an hour and as per their app they are still packing. There is no option for cancellation or refund and they provided a customer care number which they never respond.
I want to get my money back as well as a penalty for them for torturing their customers....

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First time I am giving complaint. I order two pizzas through the SWIGGY app ( Order No[protected]. It was delivered the cold not cooked properly and bread dove is very bad. I am not bothered amount money but no very dissatisfied for providing the such food....

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I have ordered pizza on 02nd August 2022 through Pizza Hut application, but money got deducted from bank (gpay UPI) and order was not placed. So I've called the costumer care they told me that i'll get a refund for the amount of Rs396 in a same mode.
I'm still looking for the refund.
Please look into the issue and process the refund as soon as possible.
UPI Ref. No:[protected]
Paid at: 20:10 PM, 2 August 2022.br...

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Address: AMBALA CANTT

Website: pizza hut application

I have ordered pizza on 31st July 2022 through Pizza Hut application, but money got deducted from bank (paytm UPI) and order was not placed. So I've called the costumer care they told me that i'll get a refund for the amount of Rs1320 in a same mode.
I'm still looking for the refund.
Please look into the issue and process the refund as soon as possible.
UPI Ref. No:[protected]
Paid at: 04:21 PM, 31 Jul 2022.br...

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Address: Pizza Hut Mumbai - Kamothe Hut, Pizza Hut ShopNo.8 and 9, Tharwani Residency, Sion -PanvelExpy, Mumbai, Maharashtra, 410206, 18002022022

My Order No[protected]
Order Date - 31/07/2022
Order time - 09:08pm
Payment - Paid online via Paytm
Delivery boy was out for the delivery and was not able to find the address and he said he tried calling me but I didn't received any call from him and it was clear that he was lying. When I called him after 1 hr, he said he returned the order to the store.
And now I didn't received my order and I have already...

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Amount debited from the account but order not placed.
After the deduction of money i got a message from Pizza hut.

Dear Customer, something went wrong & we're unable to fulfil your Pizza Hut order 13519158. Deducted amount will be refunded. Please try again or call @ [protected].

And they are given help line no for any query and help but no use of that number.

Order No : 13519158...

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Today I placed the order for pizza's at 12.30 pm but after 5 mins i received the call from Store manager that she won't able to deliver the order as it is out of location and many reasons which are not satisfactory and lastly she told me it is beyond 3 km but my location is about less than 1 km and very rudely she told me that I will get order at 1.30 pm means about 50 mins and I feel that this is a harrrasment to customer so look into matter...

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Address: 12th Floor, Tower D, Global Business Park, Gurugram 122002, Haryana, India

Website: www.pizzahut.co.in

Ordered pizza and cornetto icecream cone on official website of Pizza hut on 28th July 2022 at 5:24 pm and made payment through Paytm UPI. I wish to request you to issue my Full refund of Rs. 540.96 paid during placing the order for pizza hut. when I received a message from the bank, my money has been deducted the official website of pizza hut showed that ( your payment has been declined as the order is invalid. To Pay Successfully try initiating...

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Address: 12th Floor, Tower D, Global Business Park, Gurugram 122002, Haryana, India

I ordered pizza and cornetto icecream cone on official website of Pizza hut on 28th July 2022 at 5:24 pm and made payment through Paytm UPI. I wish to request you to issue my Full refund of Rs. 540.96 paid during placing the order for pizza hut. when I received a message from the bank, my money has been deducted the official website of pizza hut showed that ( your payment has been declined as the order is invalid. To Pay Successfully try...

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I tried ordering through the app and had paid through upi but the order had not placed. There isnt even a place for customer complaints at all on the app. I lost my money and didn't even get the food for it. Truly disappointed....

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I tried ordering a pizza from pizza hut app on 28/07/2022 and made the payment via Google pay at 6.58 pm. The money got deducted from my bank and the page got redirected back to pizza hut app but the order was not placed. I waited for five minutes but still the order didn't go through. I again made the payment at 7.08 pm and then the order for placed. (Order #[protected]. Kindly take necessary steps to refund the amount of INR 251/- that was...

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Address: Shop No 12, Ground Floor, Hormah Tower Old HB Rd, Siromtoli Chowk, Hazaribagh, Rd, Ranchi, Jharkhand 834001

Sir,
I had dine in -in pizzhut (address below)
On 25th june 2022. I have taken pizza for 321 rs and paid via upi(scan) my transaction was successful but they told me timed out. They told me to wait 20 days but even It is passed 1 month but not got my money back. My bank told me that transaction is successful from their side. Resolve it quickly. I am attaching some required details....

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Pizza Hut India Complaints & Reviews

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Pizza Hut India reviews & complaints page 15

Money paid but order not proceed

Money deducted but no order received yet

Pizza order Aug 14, 2022

Order not placed

Unprofessional and inefficient delivery system

Open Pepsi bottle delivered order number 13164881

Amount deducted twice for an order which is not placed: No refund yet

My payment so cut but order not a receive

No service

Delivered cold not cooked properly

Money got deducted order not placed

Money deducted / order not replaced

Delivery Boy returned the order to Store without contacting me

Amount debited but order not placed pizza hut

Rude behavior and false information by store manager

My Amount Deducted, Order Not Placed, Not Refunded

I request you to issue my full refund to me immediately

Amount Paid but Order not placed

Money got deducted from my bank but order wasn't placed on pizza hut app

Money not refunded 1 month already passed.

Pizza Hut India Complaints & Reviews

File a complaint to Pizza Hut India

Recently resolved complaints

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Pizza Hut India reviews & complaints page 15

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