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PNB Customer Care

Punjab National Bank

7 Bhikhaiji Cama Place
New Delhi
New Delhi District
India - 110607

Customer Care Phone Numbers and Contacts

Phone:1-800-1802222 [Toll Free Number]
 +91 11 2575 5535
 +91 11 2575 5781
 +91 11 2617 6297
 +91 11 2610 2303

PNB Complaints & Reviews

Punjab National Bank - For net banking

 gauri chaudhary on Oct 8, 2014
Dear sir, My name is gagan Chaudhary.My a/c no is 1824000102054872 Dupty ganj bulandshahr.i used the netbanking but its not activate. its show login not allow plz activate to nearest branch. i request to you that plz activate vary soon. i need this so much...
Complaint comments Read comments Complaint category Banks

PNB - ATM PIN resending request.

 pranavsoni121 on Oct 6, 2014
Sir, I have forgot my ATM pin no.So, plz resend it to me . My details are as follows: Name- PRANAV KUMAR SONI S/O MADAN MOHAN SWARNAKAR V/P-Sanet, Teh.- Hindaun city, Disstt.-Karauli Raj. Pin code-322234 Account in Branch- PNB, Laxman mandir chowk, Atal band, Bharatpur micr code-321024002 ifsc code- PUNB0004900 ACCOUNT NO. 0049000401344207 Awaiting PRANAV KUMAR SONI. MOB-8058450341...
Complaint comments Read comments Complaint category Banks


 NITYA SHARMA on Oct 4, 2014
Sir my a/c no. is 0244000101273932 and my registered mobile number is 7665380183 . A am getting all the updates regarding my bank an ATM transactions but NOW I am not getting updates and my OTP no. on my registered mobile no. S please try to solve this immediately its my humble request to you. Thanks...
Complaint comments Read comments Complaint category Banks

Punjab National Bank - Refusing to register my complaint

 abhinav_devil007 on Oct 1, 2014
On 28th of September 2014 morning at 11:52:56 am my money didn't came out from Punjab National Bank's ATM. But later on a message came on my mobile that amount was debited from my account. Since Sunday evening I have called at least 5 times to the bank's costumer care to register my complaint so that my money can be refunded back even twice I have spoke to there Seniors but all of them were just given lame excuses and they are not registering my complaint. I just want my sum of amount to be refunded back in my account as soon as possible. I can't keep on calling every time just to hear their lame...
Complaint comments Read comments Complaint category Banks

PNB Metlife / Axis Bank - Not Taking Ownership

 Suma73 on Sep 29, 2014
This is with regard to my dad's Policy No. 18004256969 with the invested amount of Rs.1, 50, 000/- and
Interaction Id No.28304987.

This policy was almost forced upon me by Mr Pramit Mitra & Deepal Saha from Axis Bank in 2008. He is an old man and have no idea about Mutual Funds and such Insurances.

He was clearly informed by them, that the amount of Rs.50, 000/- to be paid by him for 3 years and the amount with existing value at the time of closure can be withdrawn anytime after 5 years of tenure. Please note that there was no mention of any penalty/pre-closure...
Complaint comments Read comments Complaint category Loans

PNB - Interest in Education Loan

 vikashkumar1012 on Sep 28, 2014
Dear Concern, I have taken a education loan from PNB Bank in 2008, amount is Rs. 391000/-. I started to re payment of the loan in 2010. till july 2013 i had paid amount . rest amount was Rs. 135570/- only . but in the same time bank ( debited) added Rs. 182272/- in the loan account . and the total outstanding is Rs. 317842/-. i could not understand that the amount Rs. 182272 /- as a interest came from were? if it is a interest then why its not reflecting in the loan account before....
Complaint comments Read comments Complaint category Loans

Punjab National Bank - payment deduct from my account but not pay to PayTM

 MUKESH108 on Sep 24, 2014
My complaint Dear Sir / Mam, I had paid my Airtel bill through Paytm . The bill amount of my phone was Rs. 1, 100/-. My paytm order no. is 592740640. The same amount is deducted from my Punjab National Bank account. Transaction no. of my payment is "PNB transaction no. - 41400008. " but i am not receive any confirmation from Paytm and my mobile operator Airtel. Please do the needful. Thanks & Regards, MUKESH KUMAR JHA 9990949991...
Complaint comments Read comments Complaint category Banks

PNB - Non payment of disability pension

 skynet451 on Sep 8, 2014
I No14475488M Nk (Hony Hav) Ram Singh of Arty was taken up a court case for disability pension. I had won the court case and my Arty Records fwd a P.P.O. No D/E/652/2005 for your bank and copy also fwd PNB, Mohindergarh for payment of disability pension for Rs 310/- PM wef 01 Oct 2003 but my benefits has not been credit to my account till date. PBN bank staff has harsh me. You are request to direct your concerned staff to pay my benefit at the earliest
with interest otherwise I have to taken up a court case against you for non payment of my disability benefits since 2005.

Complaint comments Read comments Complaint category Banks

PNB Metlife - Policy Renewal

 ashokgupta70 on Sep 4, 2014
My policy no 00086933 is lapsed in 2011 due to short premium of 100Rs in 6400Rs premium annually as they increased the premium due to increase of service tax without informing me. But still they have taken same premium for two years 2011 and 2012 and in july 2012 they sent a letter about my policy status which I recd when I went back to India in Jan 2013 since then I am following up for re-instatement of my policy which is still in lapsed condition. Meanwhile they asked me to go for medical tests again which I finished this january 2014 and asked for two three forms including my financial estates...
Complaint comments Read comments [1] Complaint category Insurance

Punjab National Bank - Not Providing Subsidy Benefits on Education Loan

 Sharma.Pooja on Sep 2, 2014
Dear Respected Sir/Ma'am, Greetings!! Hope You are doing Great!! I, Pooja Sharma applied for Educational loan and it is sanctioned against the following address, Branch name PNB bank Indira Colony, Rohtak Haryana and education loan A/c 145000JB00000620. Loan is sanctioned in 2008 and CSIS scheme for free interest came into implementation on 1-04-2009 and for this notification I applied many times to my branch for letting me to enjoy the scheme’s benefits but they have not given any sound response as well as he will increased my rate of interest 12 to 13.5 percentage and tell, I have increased...
Complaint comments Read comments Complaint category Banks

PNB - Regarding transfer of my account

 shashank1512 on Aug 27, 2014
Hi, I am existing customer of Punjab National Bank Achalganj, Unnao Branch (PUNB0052500). I had visited the branch twice to collect my Debit card but the Manager replied, we do not have stock of Debit Cards right now.So I had requested and given application to transfer my account to Jawahar Nagar Unnao Branch (PUNB0367900). It has been more than 20 days still my account is not transferred, I tried to contact branch and customer care but did not got any satisfactory answer. The service provided by the Branch is not at all satisfactory and they are forcing the customers to open the account in...
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PNB - not issuing debit cards from past 2 months

 kgg on Aug 23, 2014
i an account holder in PUNJAB NATIONAL BANK Rohini Sector - 18 branch, is very frustrated and irritated of the carefree behaviour of the bank employees. I have filled the form to issue the debit card on 13-7-2014. From that date, every saturday I am going there and every week they are just giving excuses that the cards are not being issues or they are not being activated. All the customers are suffering because of their carefree attitude. Please help me regarding this. All the employees are just not interested in doing anythig. Maybe because it is a government bank. Modi said ache din a gye hain,...
Complaint comments Read comments Complaint category Banks

PNB - Non issuance of new cheque book for my saving account without activating SMS alert facility.

 drnaveengupta on Aug 22, 2014
Dear Sir, I, Dr. Naveen Gupta, am a holder of saving account in Punjab National Bank, Chowk, Lucknow. My old cheque book is about to exhaust so I requested to issue a new cheque book through the Requisition slip provided with the previous cheque book. I was informed on 12/8/14 that my mobile number is not updated in the bank's record so I have to provide my mobile number to the bank in order to get the request for cheque book fulfilled and the same number will be utilised for SMS alerts for the transactions in my account. My complaint is why the cheque book can not be issued to me without...
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Punjab National Bank - interest subsidy relief

 abhashchauhan on Aug 18, 2014
i have sbmitted all the document regarding the subsidy of the interest of the education loan more than a month ago, but the bank still have no idea about the process wether subsidy will come or not.they are saying to wait all the tym when it is asked. all the condition are there which are applicable fir interest subsidy....
Complaint comments Read comments Complaint category Education

PNB - I am not able to activate online banking in my account

 kunalkiit on Aug 14, 2014
Dear sir,
My name is kunal kumar mandal and my account number is 1083001700037387.i have to activate Internet banking in this account when I went to local branch for this they simply said me that Internet banking is not allowed in your account.This is my salary account and any how i want to activate Internet banking on this account.

Kindly suggest me how can activate my Internet banking online because currently i am staying in Chennai and my local branch in Jharkhand

Thanks and regards,
Kunal kumar mandal
Complaint comments Read comments Complaint category Internet Services

PNB - Request to activate 3D secure service

 Sahil Paudel on Aug 9, 2014
Respected Sir, It is so disgusting to report you that PNB customer care service is simply useless i have been complaining about about my unknown deactivation of my 3d secure services of my pnb debit card but their is no proper step taken to resolve it, everyday when i call up they ask same account number and tell to wait for next 24 hours. What is this sir, No solution to the customers problem just enjoying the free salary. please help me sir, sahil paudel 9876996015...
Complaint comments Read comments Complaint category Banks

Punjab National Bank - Not giving 16A forms at Darlaghat branch

 mmy on Jul 22, 2014
As its 7-8 days left for filing returns of Income tax, But the PNB branch of Shuli (Darlaghat), Solan, Himachal pradesh is not providing Form 16A, which contains information regarding TDS (tax deducted at source). The branch officials are not taking this issue seriously, and not even entertaining enquiries....
Complaint comments Read comments Complaint category Tax Services

PNB - PNB - online transactions fails

 gopalavina on Jul 20, 2014
hello sir i am from gopal singh i have open a ne w acc in PNB it gives me a master card -debit card. for online shoping i registered card in pnb electracard site for "3D secure service".after certain days i see that the service is deactivated on my card so i can not purchase online items what i ahve to do now ? i cal;l to customecre at 18001802222 they registered my complaint and tell me that service will re activated on my card in 3 days but it not activated i again call them and they again said me that it will activate in 48hrs .i went to branch of pnb they terll me they can nt activate this...
Complaint comments Read comments [1] Complaint category Banks

PNB Metlife - Refund not made for Policy amount - Rs.30000/- - Policy No.21046819

 bhat, bangalore on Jul 19, 2014
I have been forced by PNB Metlife Insurance to buy one Policy vide Policy No.21046819 for Rs.30000/- . While purchasing the Policy they were clear that If I do not pay further installments for two years I will get the money back . Now they say that Policy is lapsed and I can not get refund of Rs.30000/- Which I have invested from my savings and hard work. Now they say that I should have cancelled the policy within 15 days of the receipt of the policy documents. But the fact of the case which I can prove that I have received the polcy after 20 days of my payment, which I have already highlighted...
Complaint comments Read comments Complaint category Business & Finances

Punjab National Bank - fraudulently online shopping by my account

 arunkumar.singh on Jul 18, 2014
sir, my name is arun kumar singh, my pnb account no. is 3952000100087225, on 30/06/2014 my account debited by rs 36277/-, pnb give me information that rohit khan, mail id, phone no. 09707513680, use my card and done online shopping from the order no. for shopping was 15947297. i raised FIR with fir no. 219, in police station sec 18 gurgaon. gurgaon police had arrested these criminals and found many account data and other goods. please help to recover my money. and i want to know from PNB that how these criminals creack pnb 3d pin. how i fait...
Complaint comments Read comments Complaint category Banks

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