PNB Customer Care

PNB Customer Care

Punjab National Bank

7 Bhikhaiji Cama Place
New Delhi
New Delhi District
Delhi
India - 110607

Customer Care Phone Numbers and Contacts

Phone:1-800-1802222 [Toll Free Number]
+91 11 2575 5535
+91 11 2575 5781
+91 11 2617 6297
+91 11 2610 2303
Satisfactory Rating
1%
Complaints
801
Resolved
3
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

PNB related photos (64)

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PNB Complaints & Reviews

Punjab National Bank - Unethical behaviour & poor quality product

User
 Nishant Kumar Nishi on Aug 24, 2015
I had some issues regarding recovery of rescued data so I called for assistance at your customer care on 24.08.2015 at 19.03 hours, the person there started talking in a scolding way to all my queries, he was simply dictating for nothing, I had never came across such an ill and unethical behaviour in professional communication & when I asked " do you mean to assist or teach me, he said NO I WANT TO TEACH YOU, it was humiliating the guy told his name was ANKIT & complaint id when asked was 027710501 as conveyed by him, I asked him to transfer the call to a senior or supervisor, he denied, anyways...
Complaint comments Read comments Complaint category Laptops / Notebooks

Punjab National Bank - No Security at PNB ATM And Rs. 15000/- withdrawn fraudulently on 22-Jul-15 from my account

User
 yashasvi1 on Aug 18, 2015
My name is Yashoda Gaur.I am senior citizen. And have account(no.0782000101066470) in Punjab National Bank, Subhash Nagar, Meerut. The security of all most all the ATMs are not proper.No security guard, many persons enter at one time in ATM rooms.Rs. 15000/- withdrawn fraudlently on 22-07-15 from Rohta Road ATM of PNB beacuse of this security issue.Even today there is no proper arrangement of security there. And even Branch Managers(PNB Rohta Road, Meerut and PNB Subhash Bazar, Meerut are so irresponsible that they do not care that amount withdrawn fraudulently from their bank.I am really upset...
Complaint comments Read comments Complaint category Banks

PNB - Plz reten my deduct amount

User
 kamal hero on Aug 13, 2015
Dear Sir, I had booked 3 m/c of Hero Motocorp Ltd. through your site snapdeal to avail the benefits. But you have deducted the booking amount Rs. 9000/- but not given the order no. against the same. Pl open the attached copy of passbook as proof, amount deducted by you. Kindly do the needfull and revert any amount accordingly. Regards Nishant Srivastava PNB Card No. 5126520043920722 Gonda Mob : 7398937942, 9839090355...
Complaint comments Read comments [2] Complaint category Motorcycles & Scooters

PNB Metlife - Survival Benefit not paid even after 14 months.

User
 reachout2pradeep@gmail.com on Aug 6, 2015
My name is Pradeep and a resident of Bangalore. I took a Metlife Insurance policy in 2009 for which they pay a sum assured survival benefit every 5 years. PNB Metlife has been so ridiculously ignorant about its customers, despite calling them over 20 times about the Survival benefit that has to be paid as part of the Met Sukh plan. The call center either does not have a manager or a supervisor who cannot talk or fix the issue, all they ever say is we will check the back end team and get back to you. Somehow they just don't want to call back. It is so frustrating to make the executives understand...
Complaint comments Read comments Complaint category Insurance

Punjab National Bank - Otp not received

User
 pragneshtiwari on Aug 2, 2015
My acct no 0190001300003546
I have try transition but otp is not recived to my registered mobile no i have change my registered mobile no 31 of july and recive salary msg to my new registered mob no 8717044419 but otp for transition not recive so pls resolve my problem....
Complaint comments Read comments Complaint category Banks

Punjab National Bank - Regarding information leak from punjab national bank and fraud rs 16000 / -

User
 Mohit Bais on Jul 27, 2015
on 17 july 2015 I was try to pay my airtel bill through internet banking my money was debited from my account and payment was unsuccessful I was registered the complaint against my debit amount after given maximum time when my complaint was not rectify then I call to pnb customer care they tell me to wait for more 3 days after that a person call me from 9650396608 and tell me about my complaint and he insure that they refund my money with in a hour and after that I received a call from 7549182347 and a person Rahul kumar gupta who is calling tell that he is pnb manager from claim department and...
Complaint comments Read comments Complaint category Banks

Punjab National Bank - return of demand draft by drawee bank

User
 Pmaheshwari on Jul 28, 2015
I have drawn dd from sbbj bank in name of my training institution amounting to rs4000 It was presented in Pnb twice that is first time on 19june, 2015 and 9july, 2015 but pnb had returned it. Sbbj has given proof in written that fund has been transferred on first presentment that is on 19june to pnb. Now pnb has no information regarding where is that fund from 1month....
Complaint comments Read comments Complaint category News & Media

Punjab National Bank - Regarding payment not credit again in my account

User
 Mohit Bais on Jul 25, 2015
My payment was debit from my account and payment was unsuccessful. Bank give time for 7 days to credit my payment in my account but till now my payment was not credit in my account contact no. 9910190012
Please rectify my coplain as soon as possible....
Complaint comments Read comments Complaint category Banks

PNB - PNB debit card rupay problam

User
 nagendra singh chauhan on Jul 22, 2015
I was trying to recharge my prepaid mobile no. 9639049833 with 150 translation was failed .My dibet card PNB rupay card and no rupay card 16 digest no. no accpected plz help me sir and any trying other option but no reacharg So plz help me sir. Nagendra Singh Chauhan...
Complaint comments Read comments Complaint category Insurance

PNB - no timely support from customer care staff

User
 kumaril aditya on Jul 17, 2015
my mothers sharda devi bag was stolen while she was travelling. I called c care to hotlist the card of account no 7615000100013132 at 5:58 am I talked to RINA PRAJAPATI and RAKESH SINGH gave them all details. I was providing all the details of mother as she was travelling in train and was not getting proper network. but card was not blocked and 25000 was withdrawn from my mothers account...
Complaint comments Read comments Complaint category Banks

PNB Bank - Otp transaction not received on my registered mobile number

User
 Abhishekvishwakarma on Jul 16, 2015
Dear Sir, My name is Abhishek Sharma.my a/c no. is 1627000101098984 and my registered mobile number is 8802762249.I am not getting all the updates regarding my bank ATM transactions and also I am not getting my OTP number. On my registered mobile no. So please try to solve this problem. Regards, Abhishek Sharma 8802762249...
Complaint comments Read comments [1] Complaint category Banks

Punjab National Bank - Not a regular netbankig

User
 Harprabhjot Singh Singh on Jul 13, 2015
My complaints nat a regular netbanking nnly 10 to 12 days playing after the line "not allowed .Pls contact the branch .My a.C nmbr 0973000402240605...0973000402245600...First off 45600 and 2nd off 40605 ...Why ...Pls 600 a.C not link minimun before three months and 605 a.C 5day one year link to hdfc bank netbanking .Atm.Any other not disturb...
Complaint comments Read comments Complaint category Banks

PNB - problem signature is not uploed in my account [Resolved]

User
 RUPESH KU MALL on Jul 13, 2015
SIR / MADAM I problem is signature is not uploded is my account ...i am account is open in 2013 but signature is not uploded ... i am cheque issue last month but party was not payment revived i am last tuseday visti in home branch and signature photo and account no is given but today is signature is not uplode ...i am out off station in this time.i am not visti in this time home branch ...my signature is uploded within one day... my account no 4755000100027715 my branch name vikash bhawan gorakhpur pin 273001 my name RUPESH KUMAR MALL...
Complaint comments Read comments Complaint category Banks

Punjab National Bank - not able to make payment by my debit card

User
 d k uday bhaskar on Jul 10, 2015
I tried to make payment through debit card issued by Punjab National Bank for my children Kendriya Vidyalaya fees.my card no is 5126520174701537.Message flashed as Reason: Sorry! We are unable to process your transaction. Please contact us at pgsupport@billdesk.com for any queries. please let me know the reason of failure....
Complaint comments Read comments Complaint category Schools

PNB - delay in cheque

User
 riya24garg on Jul 9, 2015
I am a customer of PNB delhi. i have deposited a cheque of RS.40000/- in PNB dated on 28-9-2014.Cheque no.was422628(SBI GORAKHPUR).the cheque was failed but had been passed by SBI gorakhpur and yet we have not recieved any payment as well as and alreaduy we had posted a complaint in branch office circle office and even CMD of PNB (delhi).we had mailed our complaints but we dont have recieved any positive response. Account holder name-Mohd.Shamshad Ahmed Account no-1765000100249630 contact-9911004874 name- ravi garg...
Complaint comments Read comments Complaint category Banks

Punjab National Bank - ATM fraud

User
 ahmedfarman on Jul 8, 2015
Dear sir/Mam, SUB- Regarding money transfer using my ATM card by fraud person & Bank not interested in that. This is to bring under kind attention that i have an A/c no-2506000404131927 in PNB manglour DIST-haridwar uttarakhand having IFSC code-PUNB0250600.somebody have done fraud with me and stolen my ATM&Password on 2/6/2015 and transfer 25000Rs. on A/c no.0443000102768339 & 24000Rs. in A/c-3643000100218727, after Enquiring their a/c we found that the above mentioned amount were not transfered to their account numbers due to some problems till 04/06/2015, therefore i request to my bank...
Complaint comments Read comments Complaint category Banks

Punjab National Bank - Transaction failure

User
 Abhishek bhar on Jul 7, 2015
Sir I have paid my college (motilal Nehru national institute of technology )fee on 06 July 2015 through my pnb account through SBI mops scheme .sir money has been deducted from my account but there exists a transaction error at same time .ie incomplete transaction.sir please sort out this problem Description:BBILLDESK/DPNB3888969335...
Complaint comments Read comments Complaint category Education

PNB - Cash not recived

User
 Ishwar Maheriya on Jul 6, 2015
Hi
Sir date02/07/2015 I am Going To Kalupur ATM From Sanand . but Sir Cash Not Recived And Error Is This ATM Not Taken Your Order But Sir Same Time RS 9200 Cut My Account I Online Comlaint My Complaint No Is M033416197
But Sir Not Respond You Its My 1 month Salary Sir Pls Give My Money And Refund My Acc No
Account No 7173000400002860
Name= Maheriya Ishwarbhai Gangarambhai
Mo No 7698618820...
Complaint comments Read comments Complaint category Banks

Punjab National Bank - Refused from cash by the cashier

User
 JK Garg on Jul 3, 2015
I sent my employ on 7/5/2015 to deposit the money but the cashier sitting there refused and asked to deposit the money in the machine, there 2 extra transactions were added of Rs.25/-. I want to know about the transaction what what purpose they were done and want the money back. If the money is to be deposited in the machine then i suggest you to dismis the job of cashier. contact no.-9815351151...
Complaint comments Read comments Complaint category Banks

PNB hyderabad - ATM is closing at night 10pm - 01.07.2015,02.07.2015......

User
 Viswanath Vinjamuri on Jul 3, 2015
I am a customer to PNB as my salary will be credited in the PNB itself, First complaint is The ATM of PNB are very less comparitive to other Banks, Second is Near to my Home in ECIL Hyderabad on ATM is there in Neredmet Cross Road which is 12 Km away from my residence again as my salary is credited i want to withdraw through the ATM which is there at Neredmet Cross Road is regularly closing at 10.00PM ( 22.00 Hrs) Sharp. Where Your Board shows it as 24Hr ATM but it is closing at 10.00PM daily this i got information from the next bank Atm which was placed in the same Row, In my work tenure first...
Complaint comments Read comments Complaint category Other

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