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PNB Customer Care

Punjab National Bank

7 Bhikhaiji Cama Place
New Delhi
New Delhi District
Delhi
India - 110607

Customer Care Phone Numbers and Contacts

Phone:1-800-1802222 [Toll Free Number]
 +91 11 2575 5535
 +91 11 2575 5781
 +91 11 2617 6297
 +91 11 2610 2303
 

PNB Complaints & Reviews

PNB - URN NUMBER

User
 nyr_rahman on Mar 29, 2015
HELLO SIR/MAM, WHEN I AM USING INTERNET BANKING AND ADDING ANY BENEFECIARY IN MY ACCOUNT THEN THE URN IS NOT COMING ON MY REGISTRED MOB NUMBER.SO THIS IS HUMBLE REQUEST TO SOLVE THIS PROBLEMS. THANX AND REGARDS S M M REHMAN & NAIYER RAHMAN A/C NO-2913020200007233 MOB NO-918873810943...
Complaint comments Read comments Complaint category Internet Services

PNB Metlife - Surrender Request Policy No # 20218055

User
 Birender_kumar on Mar 25, 2015
Hi Team, I am the policy holder with Name of Birender Kumar, policy number 20218055 and it was started in 2009. Due to some reason I am in need of money hence I had requested to surrender my policy on 20th of Feb 2015. I had talked at Branch of Noida Sec- 62, as well as customer care service (18004256969) as per request I had submitted all the required documents like PAN Card, Bank passbook, cancelled check, photo and Indemnity Bond. At the branch I was told that the amount will be credited in my account in 10-12 business days but nothing has been done and we have already passed 20 business...
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Punjab National Bank - Money transferred to incorrect PPF account.

User
 Ninad Kuchekar on Mar 24, 2015
I had submitted a standing instruction in August 2014 to PNB Kothrud, Pune branch, to transfer INR 5000 from my savings account in the same bank to the PPF account opened in the same branch. In Jan 2015, I visited the branch to get a PPF account statement to be submitted in my organisation for tax purposes. After requesting them I found out that my PPF account balance had not increased and no money was transferred to it. Due to this, I had to bear heavy IT, since I had give PPF amount as INR60000 in investments declaration and had nothing to show for it while submission. For the time being, I requested...
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PNB - not register mo. no.

User
 girraj kishor kaushal on Mar 21, 2015
i have a new a/c 3641000100245851 but my mo. no. 8449132898 is do not register than fill the opening form that i tick the register mo. no. but is not regster. .so request for u please register my mo. no.. because i do job out of station.my full family a/c is pnb edmadpur agra. please do action very early....
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PNB - dont issue the demand draft and wastage of time

User
 Navdeep Maan on Mar 11, 2015
I grant the study loan to the PNB, rohini, sec 5, and mention the purchase of laptop, i have to submit my all fees slip and marksheet to the bank. today i go to the bankat 10.00am for issue of demand draft for purchase of laptop, the loan department have to say that today is cheif manager is not yet present in the bank .and you will come at after noon at 2.00pm, now i go to the home .then again i go to the bank at 2.00pm.then loan department Mr. Gupta has to say that i cant issue the demand draft to you because of uneven issues.and i will still wait at 5.00pm .for issue of demand draft.my complaint...
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Punjab National Bank - Lic certificate lien

User
 Pratik Sil on Mar 11, 2015
one of our privilege customer sri arun tanti approach us a loan against LICcertificate and also deposited us.so send the certificate along with the forwarding letter as on 06/02/2015 with registered post no RW478439201IN.Still we are waiting the endorsement copy of the certificate.so do needful.


bo1625@pnb.co.in
credit dept...
Complaint comments Read comments Complaint category Banks

PNB - ATm card- authentication failed

User
 Jeyakumari on Mar 6, 2015
I am using my ATM card (Master card) for online and other purposes without any difficulties but once I forgot my 3D security code which I tried thrice so that my ATM card got deactivated and could not use for online payment because of authentication failed. I called toll free number and no proper response for that. Kindly guide me to proceed further....
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PNB - Your toll free number ( (1800 180 2222/1800 103 2222 ) never works

User
 Chintamani Ratn Jain on Mar 4, 2015
i have lost my debit card, My Name : Chintamani ratn jain . Account Number : 7876000400000213 . i am try from last night date 4/ 3 / 2014 . but your toll free numbers (1800 180 2222/1800 103 2222 ) are not working, even i am continuously trying from last 12 hours . please block my card immediately ....
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PNB - Forgot ATM pin code

User
 rajeshbisht on Mar 1, 2015
Dear Sir/ Madam, My Name is Rajesh Bisht, S/o Mr. Kishore Singh Bisht. My account number is. 0950000100909858, punjab national bank Ranipokhari, dehradun . i forgot my atm pin code because i was not using my card from long time. please provide me a new pin code in my email or in my phone number. both are registered with my account. so please text me new pin code as soon as possible. Thank you...
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PNB - Fake account

User
 pk garg on Feb 26, 2015
Dear sir,
Keshav enterprises a/c(0122005500007084) open account in my address but no such person and keshav enterprises not my tenant.It's wrong account open my address and please change address or closed account otherwise i will compliant police station against your bank because account open without inquiry....
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PNB - REQ. CHEQUE BOOK

User
 sunil11234 on Feb 23, 2015
Dear Sir /Madam We are operating a bank A/c in your Branch Shyampur Haridwar ( Uttarakhand ) Branch Code- 301800. Having A/c No.3018000100064502 in the Name of " HIMALAYAN MODERN ACADEMY" We submitted a cheque book requisition slip on dot.06.02.15 . we urgently require the 10 cheque leaf as our bus loan finance in pending only due to cheque.but till today dt.22.02.15 we have not received the same. Your Branch Manager also not property replying that where is problem.and also not issuing the lose cheque leafs. Kindly do the need fully . Thanks & Regards For Himalayan Modern Academy Sunil...
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PNB - Regarding Negative balance without doing transaction

User
 Rural on Feb 20, 2015
Sir, My self Rajesh Kumar Roy, having saving account no. 2538000400087061, with PNB branch Chidana Mundlana, Haryana. In the month of sept 14, i have done 2 transaction, but pnb deduct 3 times from my saving account. I contact more then 50 times with PNB Branch Manager Mr.Gayan Singh, but he is unable to resolve the same. I ask to give the detail of 3 transaction. Now PNB deduct the interest of 50000. Can PNB produce any paper regarding this transaction. Kindly resolve the same asap.Other wise i have to move consumer court. Kindly suggest and resolve the same. Thanks. Regards, Rajesh Roy. 9831120327...
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PNB - account se money na nikalne de rahe h na hi tranfer kr rahe h account

User
 aiman siraj on Feb 18, 2015
sir mera account pnb ki dasauli branch lucknow mi h mera account number 4786001500021848.manager ko account transfer application dene pr bhi transfer ni kr rahe h or na hi account se money withdrawal krne de rahe h .without information account inactive kr diya. any satisfaction replay ni de rhe h....
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PNB - 3D Secure Service Activation

User
 Divyanshu Singh Rautela on Feb 13, 2015
Dear Sir/Mam, I have a saving account in PNB Delhi Branch, today I was booking my flight ticket online but while payment the transaction showed 3D Secure Service error and transaction was failed, I was not able to book my ticket online. Please help me to reactivate my Online 3D Secure Service so that I can do online shopping. Regards Divyanshu...
Complaint comments Read comments Complaint category Banks

PNB Bank - Refund of my incomplete Transaction amount

User
 Gautam2265 on Feb 12, 2015
Dear Sir,

With respect fully i want to say that yesterday while filling my JSSC form, i had done online payment through net banking but after that also it was showing payment not received and i have got message of deduction of Rs 500. from my account this happened yesterday at 1:19pm dated 12.02.2015. After that i talked to billdesk department helpline no. and they told me to give compaint on this site with" Transaction id, Date & Time & Amount been deducted". Therefore i am giving all the above details below.
Transaction id:-BPNB3667418881,
Transactio...
Complaint comments Read comments Complaint category Other

Punjab National Bank - On ATM Withdrawal Amount was debited but cash was not dispensed

User
 khannasaurav30 on Feb 12, 2015
On 19-October-2014 I have make a withdrawal of INR 10, 000/- by my Punjab National Bank Debit Card from a State Bank of India ATM in Bareilly, UP. Amount was debited but cash was not dispensed. I have made a complaint to Customer care of PNB, now they are telling your complaint is rejected with giving any reason. I have also met the Branch Manager with a application but he is also not giving me any satisfactory answer. Please help on this issue....
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PNB - NOT ALLOWED TO OPEN BANK ACCOUNT

User
 Maninder Singh Ji on Feb 10, 2015
On 11 November 2015, I visited PNB Chandigarh Road Branch, Ludhiana, Punjab for opening a saving account. I had all valid proofs with me. I was addressed by an employee of the bank. But a sudden discrepancy came later in the documents. Later, I was asked to go to Mr. Vinay Chopra, Chief Manager of Branch for clarification. He was not attending my query as he was quite busy in watching some movie clip on his personal computer. I was standing there for almost 10-15 minutes. But I was not sought by him. I said sir please listen to my problem. He said come tomorrow. I said I have taken holiday from...
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Punjab National Bank - Disbursement of Loan [Resolved]

User
 reshmashriyan on Feb 10, 2015
Hi, I applied for loan on 20th December. I got sanction letter on February 3. Bank took initial processing fees of - 5618 rupees Took 4000 rupees for legal as cheque in the favour of Jurismetrics but then spoiled it and took cash from us for the same. Bank took 7600 rupees for purchasing of stamp papers, they initially purchased 6300 rupees stamp papers and took my signature on it by stating that cheque has been printed and legal has been approved and they will release it. But then after taking all the fees they reject are loan saying legal is not approved. For the same property, State...
Complaint comments Read comments Complaint category Loans

Punjab National Bank - MONEY NOT CAME OUT FROM PNB ATM MACHINE

User
 12321 on Feb 6, 2015
Respected Sir, I used PNB ATM on 21/10/14 in Lucknow for withdrawing 10, 000 rs. I insert my card at 5.11 pm and start my transaction but when I intered my 10000 rs amount, The screne of PNB ATM Machine become blanck and nothing shown on the screne. I waited over there for 4-5 Minutes but neither the amount nor the receipt of my transaction came out, Immediately i move to near by ATM Machine of SBI Patiyala and to check my balance I withdraw 1000 rs at 5:16 pm . Till that my balance was correct and I thought due to some PNB ATM machine problum my previous transaction using PNB ATM was cancelled....
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PNB - unjust charges

User
 khushboo pd. on Feb 3, 2015
Through this forum I want to draw attention of rbi that when the govt is doing its bit by opening 0 balance accounts for the poor; there are some banks which are looting their customers. i have a sb ac no. 4496000100065788 with the pnb. recently they deducted 200 as qab charges from my ac without any information. in addition they charge 112 as annual atm charge. and 16.85 as sms charge every 2 or 3 months.. add to this 25 for deposits through the cash deposit machines. and 25 to 40 for deposits made at other branch. Sir if this situation does not change. small savers like me will end up losing...
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