PNB Customer Care

PNB Customer Care

Punjab National Bank

7 Bhikhaiji Cama Place
New Delhi
New Delhi District
India - 110607

Customer Care Phone Numbers and Contacts

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Satisfactory Rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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PNB Complaints & Reviews

Punjab National Bank — Fixed deposits

 sdsdsdsdsdsdsd on Oct 8, 2015
I need my tds details on my fixed deposit and bank employees are not giving me satisfactory answer... i want a positive rply from consumer care... kindly contact to me Ankur jain 9927142924 bank name and branch pnb bank DAV shastri nagar meerut...
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PNB Metlife — Charge the money before 3 month but still no policy paper provided by metlife

 Saunesh Jain on Oct 8, 2015
I am saunesh jain. i purchage a policy my father (dinesh chandra jain)name. my amount cut in my account in 30/6/15. I have slip to payment. 2nd i got one more slip for detail like- Client id- 53292486 Policy no.- 21617934 after 1 month when i not got bond for policy detail then my 60 year old mother go bank but he is not provied any soluation In 3 month she goes in bank more than 20 times but no one solve When i call met life he says your address is wrong update I said the guy pls send some one to collect the doc because my fathar is doing transport business he is not avaliable in day...
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Punjab National Bank — Compulsory SMS service to be taken.

 raishahab on Oct 7, 2015
Hello Sir, This is a case of Punjab National Bank, Lucknow( Branch- Gomti Nagar). I want the cheque book to be issued for my account but there are asking me to get the SMS Alert Service then only cheque book will be issued to you. For that SMS Alert Service they will deduct some quarterly charge from my account, which I don't want to get deducted....
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PNB Metlife — Full Payment not Received from Company, policy cancelled in free look period

 Rajeevkumar81 on Sep 26, 2015
Respected Sir/mam My problem is that PNB Metlife call me and force me to purchase policy of Rs 50, 000 and if I pay online payment today company give you 5% discount (Rs.2500) every year upto 15 years and you pay only Rs. 47500 every year with 5% discount and say that we received Rs 19 Lakh 9 Thousand 890 Rupee on maturity in 16 Years so i complete online payment Rs. 47500 on 28 July 15 and received my PAN Card and address copy on PNB Metlife official mail ( and complete all policy bond without my original sign on application form and and sell me with fake sign of me on...
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Punjab National Bank — Unknown person cash withdrwal by ATM

 gaurav9756719320 on Sep 24, 2015
I informed the same to my banker PNB, Shahzadi mandi branch on Dt. 13.08.2015. But my banker is saying that above withdrawal were made on Dt. 13.08.2015 between 2.30 am to 3.00 am (early morning). but according receved massege amount wthdrawl timeing is late night between 11:56 PM to 11:59 PM dtd. 12/08/2015. so, you are requested to investigate the matter and refund Rs. 23020.00 to my account....
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Punjab National Bank — Unknown person cash withdrwal by ATM.

 gaurav9756719320 on Sep 24, 2015
This is to inform you that myself Chandra Prakash Sharma R/o Johns Mills, Line no. 5, Jeoni mandi, Agra, having a salary cum saving a/c no. 0514000400269339 in Punjab National Bank, Shahzadi mandi Branch, Agra. It is to bring in your kind notice that someone has stolen Rs. 23020.00 on Dtd. 12 Aug. 15 from my account whereas my ATM card was with me....
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Punjab National Bank — Atm card

 mishradeepak on Sep 21, 2015
Sir my name is SHIVESH RANJAN .I have a account number in punjab national bank.My complain is depend on ATM CARD.This account number is generated before 4 month by the bank but bank is not giving atm card .bank say that your atm card coming soon.this statement is using by the bank manage the bank detail is here bank- panjab national bank place- chaugain dist.-buxar state-bihar IFSC-PUNB0600600 PIN CODE-802115 MY ACCOUNT NUMBER IS-6006001700059747 mobile no-9452641015...
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PNB Metlife — Not Paying Surrender Amount

 Rozario Mariadassou on Sep 16, 2015
We hv two policies: 00111801 & 00110576 We surrendered our policy to local branch in Pondicherry along with all supporting documents on 21 Aug. and get a Receipt and a little later got an email acknowledgement from HO. But since last 2 weeks when we follow up for the payment, they are asking us to submit our original policy. My repeated emails to them (with copy of acknowledgement) has no effect. They go on like a broken record "Submit Your Policy". They are behaving like a bogus Chit Fund Company who does not to pay the maturity amount (the amount is over Rs.10 lakhs)....
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PNB — No Attending Call

 Arsh Rana on Sep 8, 2015
Yesterday My Debit Card got Deactivated . So called The PNB costumer care almost 10 times .But not once they picked my call. They were saying That Executive Is busy with some another call the lame excuse. This is really a Irresponsible behaviour of one of The Top banks of India. You are fooling people on The of Coustumer Satisfaction....
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PNB credit card — Non receiving of pin of credit card

 sanju_dsil05 on Sep 6, 2015
Dear Sir/Madam,

PNB credit card department had sent me a new card with some additional security features against my old credit card two months back. But the PIN for this card has not send by them so far where as I have been made two three times complain at customer care of PNB as well as through mail. My old card also has been blocked by PNB and I am facing a lot of problems due to this. The response of PNB customer care executives is very bad.

Please do the needful in this regard.

Sanjeev Kumar
Mob No-9412669719
Card No-4197882020411142...
Complaint comments Read comments Complaint category Credit Cards

PNB Bank — For

 narendra.ryders on Sep 2, 2015
i am going to the pnb ATM on 02.8.15 KRISHNA NAGAR, NEAR GREEN GARDEN, BHARATPUR i was withdraw 10, 000 rs and again trying to withdraw the 12000 rupees but server was down and not received and no receipt received and amount of 12000 rupees deducted in my account so sir pls clear my problem because the amount is not small for me since than i have reminded them on helpline nos. 18001802222, 18001032222, phone no. 01123716185 regularly but my problem has not been solved. i have also sent my complaint on email id no. but i have not even received a reply from pnb authorities. kindly...
Complaint comments Read comments [1] Complaint category Banks

Punjab National Bank — Unethical behaviour & poor quality product

 Nishant Kumar Nishi on Aug 24, 2015
I had some issues regarding recovery of rescued data so I called for assistance at your customer care on 24.08.2015 at 19.03 hours, the person there started talking in a scolding way to all my queries, he was simply dictating for nothing, I had never came across such an ill and unethical behaviour in professional communication & when I asked " do you mean to assist or teach me, he said NO I WANT TO TEACH YOU, it was humiliating the guy told his name was ANKIT & complaint id when asked was 027710501 as conveyed by him, I asked him to transfer the call to a senior or supervisor, he denied, anyways...
Complaint comments Read comments Complaint category Laptops / Notebooks

Punjab National Bank — No Security at PNB ATM And Rs. 15000/- withdrawn fraudulently on 22-Jul-15 from my account

 yashasvi1 on Aug 18, 2015
My name is Yashoda Gaur.I am senior citizen. And have account(no.0782000101066470) in Punjab National Bank, Subhash Nagar, Meerut. The security of all most all the ATMs are not proper.No security guard, many persons enter at one time in ATM rooms.Rs. 15000/- withdrawn fraudlently on 22-07-15 from Rohta Road ATM of PNB beacuse of this security issue.Even today there is no proper arrangement of security there. And even Branch Managers(PNB Rohta Road, Meerut and PNB Subhash Bazar, Meerut are so irresponsible that they do not care that amount withdrawn fraudulently from their bank.I am really upset...
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PNB — Plz reten my deduct amount

 kamal hero on Aug 13, 2015
Dear Sir, I had booked 3 m/c of Hero Motocorp Ltd. through your site snapdeal to avail the benefits. But you have deducted the booking amount Rs. 9000/- but not given the order no. against the same. Pl open the attached copy of passbook as proof, amount deducted by you. Kindly do the needfull and revert any amount accordingly. Regards Nishant Srivastava PNB Card No. 5126520043920722 Gonda Mob : 7398937942, 9839090355...
Complaint comments Read comments [2] Complaint category Motorcycles & Scooters

PNB Metlife — Survival Benefit not paid even after 14 months. on Aug 6, 2015
My name is Pradeep and a resident of Bangalore. I took a Metlife Insurance policy in 2009 for which they pay a sum assured survival benefit every 5 years. PNB Metlife has been so ridiculously ignorant about its customers, despite calling them over 20 times about the Survival benefit that has to be paid as part of the Met Sukh plan. The call center either does not have a manager or a supervisor who cannot talk or fix the issue, all they ever say is we will check the back end team and get back to you. Somehow they just don't want to call back. It is so frustrating to make the executives understand...
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Punjab National Bank — Otp not received

 pragneshtiwari on Aug 2, 2015
My acct no 0190001300003546
I have try transition but otp is not recived to my registered mobile no i have change my registered mobile no 31 of july and recive salary msg to my new registered mob no 8717044419 but otp for transition not recive so pls resolve my problem....
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Punjab National Bank — Regarding information leak from punjab national bank and fraud rs 16000 / -

 Mohit Bais on Jul 27, 2015
on 17 july 2015 I was try to pay my airtel bill through internet banking my money was debited from my account and payment was unsuccessful I was registered the complaint against my debit amount after given maximum time when my complaint was not rectify then I call to pnb customer care they tell me to wait for more 3 days after that a person call me from 9650396608 and tell me about my complaint and he insure that they refund my money with in a hour and after that I received a call from 7549182347 and a person Rahul kumar gupta who is calling tell that he is pnb manager from claim department and...
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Punjab National Bank — return of demand draft by drawee bank

 Pmaheshwari on Jul 28, 2015
I have drawn dd from sbbj bank in name of my training institution amounting to rs4000 It was presented in Pnb twice that is first time on 19june, 2015 and 9july, 2015 but pnb had returned it. Sbbj has given proof in written that fund has been transferred on first presentment that is on 19june to pnb. Now pnb has no information regarding where is that fund from 1month....
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Punjab National Bank — Regarding payment not credit again in my account

 Mohit Bais on Jul 25, 2015
My payment was debit from my account and payment was unsuccessful. Bank give time for 7 days to credit my payment in my account but till now my payment was not credit in my account contact no. 9910190012
Please rectify my coplain as soon as possible....
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PNB — PNB debit card rupay problam

 nagendra singh chauhan on Jul 22, 2015
I was trying to recharge my prepaid mobile no. 9639049833 with 150 translation was failed .My dibet card PNB rupay card and no rupay card 16 digest no. no accpected plz help me sir and any trying other option but no reacharg So plz help me sir. Nagendra Singh Chauhan...
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