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PNB Customer Care

Punjab National Bank

7 Bhikhaiji Cama Place
New Delhi
New Delhi District
India - 110607

Customer Care Phone Numbers and Contacts

Phone:1-800-1802222 [Toll Free Number]
 +91 11 2575 5535
 +91 11 2575 5781
 +91 11 2617 6297
 +91 11 2610 2303

PNB Complaints & Reviews

Punjab National Bank - AtM Transaction

 kandarpsingh on Nov 17, 2014
With due respect, I hereby complain about the inconvenience that I have to undergo as per not receiving the amount while on transaction. On 25th June 2014 I have done two transaction of 5000rs in which one was successful and other doesn't, but the money was deducted both time but not return yet. I had complained about it and my complain numbers are M012175125 and M012175245, the reply they gave that they have forward some document to branch which my branch refused to have. I am a student of SRM UNIVERSITY, Ghaziabad and its like 400 miles far my base branch and really hard to get there every time...
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PNB - ignorance from the branch staff

 kd007 on Nov 5, 2014
i had issue regarding mobile banking and for that i had registerd complain but no procees is yet taken also being call again and again to branch they are not taking any action also i want to told that whenever i used to call branch than they ignore me and either they trnafer call to some other emoployee or put call on hold such a behavoiour and attitude is shown by the branch staff this is what you are giving to customer tottaly disapointed by the PNB service it had been alomost 1 month for my complaint if you can help on this than pleasss else i have to take some strict action because i dont...
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PNB - Regarding DDA Housing Scheme - 2014 (form No. 1906622)

 Rajesh Mamgain on Nov 5, 2014
Dear Sir, This is to inform you that I, Rajesh Mamgain Husband of Rekha Mamgain has submitted the application vide Form No 1906622 against category PD (Physically Disability) but when I have seen the updated status on DDA website it is showing under GE (General Category). Today is the last day for correction in DDA application form. Today I have visited the concerned branch i.e. PNB Indirapuram, Niti Khand - I regarding this matter and met with the Branch Manager, he told me that the concerned person is on leave so we are not able to provide another staff for doing this type of correction...
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Punjab National Bank - Improper Service and Ignorance of Consumers

 Tushu910 on Nov 5, 2014
My atm cum debit was expired on November 2014. At that time I was in Delhi and could not go to branch from which it was issued. So i consulted on PNB customer care about this n they asked me to block the card and go to nearby branch after 48 hours to replaceit with a new card. But when I went there officer there did not seem interested to listen and when I told her my problem then he told me that only that branch can replace the card from where it was issued. I told her that customer care suggested me for this but she clearly refused that dont listen them. They are just like that. I really don't...
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PNB - ATM password

 gulshan0025 on Oct 31, 2014
my name is gulshandeep singh my atm card no. is 5044310685001653. I forgot my atm pin number so I request you to please send the pin number of my atm card as soon as possible plz. to my registered email addres or mobile no. Thanks and Regards GulshanDeep Singh...
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Punjab National Bank - credit account

User on Oct 28, 2014
dear sir/madam tomorrow i show one TV channel that is manoranjan TV in this a quiz competition is takes place i give the answer for this and today(16/10/2014) i received a call that you are won 1 St prize that is TATA Safari. He says me what are you take Tata Safari or Take Rupees .I says for rupees then he says you are credit company account for rupees RS-6500 and with in 1 hour we are credit your account of RS-126000. i credit the account which he give to me -that is Account No-0896000101099434 Name-Ajay Malhotra Bank Name-PNB i this that it is TV show not be frod the i credit his account for...
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Punjab National Bank - For net banking

 gauri chaudhary on Oct 8, 2014
Dear sir, My name is gagan Chaudhary.My a/c no is 1824000102054872 Dupty ganj bulandshahr.i used the netbanking but its not activate. its show login not allow plz activate to nearest branch. i request to you that plz activate vary soon. i need this so much...
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PNB - ATM PIN resending request.

 pranavsoni121 on Oct 6, 2014
Sir, I have forgot my ATM pin no.So, plz resend it to me . My details are as follows: Name- PRANAV KUMAR SONI S/O MADAN MOHAN SWARNAKAR V/P-Sanet, Teh.- Hindaun city, Disstt.-Karauli Raj. Pin code-322234 Account in Branch- PNB, Laxman mandir chowk, Atal band, Bharatpur micr code-321024002 ifsc code- PUNB0004900 ACCOUNT NO. 0049000401344207 Awaiting PRANAV KUMAR SONI. MOB-8058450341...
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 NITYA SHARMA on Oct 4, 2014
Sir my a/c no. is 0244000101273932 and my registered mobile number is 7665380183 . A am getting all the updates regarding my bank an ATM transactions but NOW I am not getting updates and my OTP no. on my registered mobile no. S please try to solve this immediately its my humble request to you. Thanks...
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Punjab National Bank - Refusing to register my complaint

 abhinav_devil007 on Oct 1, 2014
On 28th of September 2014 morning at 11:52:56 am my money didn't came out from Punjab National Bank's ATM. But later on a message came on my mobile that amount was debited from my account. Since Sunday evening I have called at least 5 times to the bank's costumer care to register my complaint so that my money can be refunded back even twice I have spoke to there Seniors but all of them were just given lame excuses and they are not registering my complaint. I just want my sum of amount to be refunded back in my account as soon as possible. I can't keep on calling every time just to hear their lame...
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PNB Metlife / Axis Bank - Not Taking Ownership

 Suma73 on Sep 29, 2014
This is with regard to my dad's Policy No. 18004256969 with the invested amount of Rs.1, 50, 000/- and
Interaction Id No.28304987.

This policy was almost forced upon me by Mr Pramit Mitra & Deepal Saha from Axis Bank in 2008. He is an old man and have no idea about Mutual Funds and such Insurances.

He was clearly informed by them, that the amount of Rs.50, 000/- to be paid by him for 3 years and the amount with existing value at the time of closure can be withdrawn anytime after 5 years of tenure. Please note that there was no mention of any penalty/pre-closure...
Complaint comments Read comments Complaint category Loans

PNB - Interest in Education Loan

 vikashkumar1012 on Sep 28, 2014
Dear Concern, I have taken a education loan from PNB Bank in 2008, amount is Rs. 391000/-. I started to re payment of the loan in 2010. till july 2013 i had paid amount . rest amount was Rs. 135570/- only . but in the same time bank ( debited) added Rs. 182272/- in the loan account . and the total outstanding is Rs. 317842/-. i could not understand that the amount Rs. 182272 /- as a interest came from were? if it is a interest then why its not reflecting in the loan account before....
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Punjab National Bank - payment deduct from my account but not pay to PayTM

 MUKESH108 on Sep 24, 2014
My complaint Dear Sir / Mam, I had paid my Airtel bill through Paytm . The bill amount of my phone was Rs. 1, 100/-. My paytm order no. is 592740640. The same amount is deducted from my Punjab National Bank account. Transaction no. of my payment is "PNB transaction no. - 41400008. " but i am not receive any confirmation from Paytm and my mobile operator Airtel. Please do the needful. Thanks & Regards, MUKESH KUMAR JHA 9990949991...
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PNB - Non payment of disability pension

 skynet451 on Sep 8, 2014
I No14475488M Nk (Hony Hav) Ram Singh of Arty was taken up a court case for disability pension. I had won the court case and my Arty Records fwd a P.P.O. No D/E/652/2005 for your bank and copy also fwd PNB, Mohindergarh for payment of disability pension for Rs 310/- PM wef 01 Oct 2003 but my benefits has not been credit to my account till date. PBN bank staff has harsh me. You are request to direct your concerned staff to pay my benefit at the earliest
with interest otherwise I have to taken up a court case against you for non payment of my disability benefits since 2005.

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PNB Metlife - Policy Renewal

 ashokgupta70 on Sep 4, 2014
My policy no 00086933 is lapsed in 2011 due to short premium of 100Rs in 6400Rs premium annually as they increased the premium due to increase of service tax without informing me. But still they have taken same premium for two years 2011 and 2012 and in july 2012 they sent a letter about my policy status which I recd when I went back to India in Jan 2013 since then I am following up for re-instatement of my policy which is still in lapsed condition. Meanwhile they asked me to go for medical tests again which I finished this january 2014 and asked for two three forms including my financial estates...
Complaint comments Read comments [1] Complaint category Insurance

Punjab National Bank - Not Providing Subsidy Benefits on Education Loan

 Sharma.Pooja on Sep 2, 2014
Dear Respected Sir/Ma'am, Greetings!! Hope You are doing Great!! I, Pooja Sharma applied for Educational loan and it is sanctioned against the following address, Branch name PNB bank Indira Colony, Rohtak Haryana and education loan A/c 145000JB00000620. Loan is sanctioned in 2008 and CSIS scheme for free interest came into implementation on 1-04-2009 and for this notification I applied many times to my branch for letting me to enjoy the scheme’s benefits but they have not given any sound response as well as he will increased my rate of interest 12 to 13.5 percentage and tell, I have increased...
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PNB - Regarding transfer of my account

 shashank1512 on Aug 27, 2014
Hi, I am existing customer of Punjab National Bank Achalganj, Unnao Branch (PUNB0052500). I had visited the branch twice to collect my Debit card but the Manager replied, we do not have stock of Debit Cards right now.So I had requested and given application to transfer my account to Jawahar Nagar Unnao Branch (PUNB0367900). It has been more than 20 days still my account is not transferred, I tried to contact branch and customer care but did not got any satisfactory answer. The service provided by the Branch is not at all satisfactory and they are forcing the customers to open the account in...
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PNB - not issuing debit cards from past 2 months

 kgg on Aug 23, 2014
i an account holder in PUNJAB NATIONAL BANK Rohini Sector - 18 branch, is very frustrated and irritated of the carefree behaviour of the bank employees. I have filled the form to issue the debit card on 13-7-2014. From that date, every saturday I am going there and every week they are just giving excuses that the cards are not being issues or they are not being activated. All the customers are suffering because of their carefree attitude. Please help me regarding this. All the employees are just not interested in doing anythig. Maybe because it is a government bank. Modi said ache din a gye hain,...
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PNB - Non issuance of new cheque book for my saving account without activating SMS alert facility.

 drnaveengupta on Aug 22, 2014
Dear Sir, I, Dr. Naveen Gupta, am a holder of saving account in Punjab National Bank, Chowk, Lucknow. My old cheque book is about to exhaust so I requested to issue a new cheque book through the Requisition slip provided with the previous cheque book. I was informed on 12/8/14 that my mobile number is not updated in the bank's record so I have to provide my mobile number to the bank in order to get the request for cheque book fulfilled and the same number will be utilised for SMS alerts for the transactions in my account. My complaint is why the cheque book can not be issued to me without...
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Punjab National Bank - interest subsidy relief

 abhashchauhan on Aug 18, 2014
i have sbmitted all the document regarding the subsidy of the interest of the education loan more than a month ago, but the bank still have no idea about the process wether subsidy will come or not.they are saying to wait all the tym when it is asked. all the condition are there which are applicable fir interest subsidy....
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