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Punjab Roadways Complaints & Reviews

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Last updated Mar 6, 2024
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Punjab Roadways
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+91 17 2265 0035
416
251

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Jeevean deep bullding, Sector 17, Shopping Plaza, 17C, Sector 17
Chandigarh
Chandigarh District
Punjab
India
160017

Punjab Roadways reviews & complaints page 2

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जिया
from Talwara, Punjab
Jul 20, 2023
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Irregular bus service

With due respect I would like to fetch your attention towards the irregular bus service in my locality in morning time. The areas facing this problem are Village Bhol Kalota, Amroh, Bringli, Ramgarh, Bhavnaur and many others that come in the same route to Talwara, in district Hoshiarpur . The first bus HRTC comes at 6: 30 am at Bhol Kalota and next bus KHALSA comes at 7:40 am. There is a huge gap of 1 hr 10 minutes between the 2 bus timings....
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Gurshish singh 1
Jul 17, 2023
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Misbehaviour and not stop the bus on stop

Address:Nawansahar
Website:Consumer complaint

Hello sir
Today I am travel on jalandhar to Tangra(amritsar) on punjab roadways/punbus nawansahar depot
And conductor was cut the tickets and I am saying Tangra then he is very shout at me and rude behaviour that I m not stop on Tangra I am daily travel jalandhar to Tangra every bus was stop on evening time there was very few private buses on evening time after a huge humble request he is cut the ticket (jalandhar to Tangra)...
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M
Miss behaviour of gov bus conductor
Jul 4, 2023
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Misbehaviour of gov bus conductor and bus driver

Address:Pathankot

A gov bus conductor aur bus driver ne ek ldke ko thappad mara aur kick kiya uski chest pr aur bhut galliya bhi nikali aur ek lady ko usne gaaliya bhi nikali aur thappad bi maara aur wha se bus ko lekr chla geya so my kindly request to you plz strict action liya jaye kyuki kl unke saath hua hai aur aur kl ko kisi aur ke saath bhi ho skta hai...
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C
Col Balbir
from chandigarh, Punjab
Jul 2, 2023
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Leaving children at bus stop

Address:Col Balbir Sigh # 48 A sec 44 A

Confirmed booking staff not bothered and leave children at bus stand, customer care -ve response, waited 2 hrs, buy fresh ticket to reach destination Educate bus staff to inform missing passengers before bus starts...
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J
Jassi@
Jun 5, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Conducter's behaviour very rudely & abusing with passenger

Address:Punjab roadways , Depot rupnagar, Bilaspur, Himachal Pradesh
Website:Conducter behaviour crudely & abusing

I am writing to file a formal complaint regarding the rude behavior exhibited by bus Conductor(PB 12M 9938). I believe it is important to bring this matter to your attention in order to maintain a respectful and conducive work environment for all employees.

I am a resident of Himachal Pradesh, District Bilaspur. This morning we were traveling in a bus from Kurali to Punjab Roadways Depot Rupnagar in Chandigarh.
Then...
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Vanshikakamboj
from Chandigarh, Punjab
Jun 2, 2023
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Regarding misbehaviour of conductor and bus driver of punjab roadways

The behavior of punjab roadways against women are very pathetic. A roadways bus came and we walked to the conductor but conductor said go to another window and When we went to another window ..the conductor blow his whistle ..and bus driver drove away with the bus...punbus or punjab roadways is for public and if public is not happy then what is the role of punbus...please keep it in mind that free bus ticket is right of punjabi girls and...
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H
Harp kaur
May 25, 2023
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Misbehave with newly married girl

Address:Hoshiarpur

Respected sir, k
indly resolve my issue
I was travelling from ropar to kurali working as clerk in subordinate court of ropar
I asked for ticket from conductor but he denied on the basis that ypu are married and your adhar is showing daughter of instead of wife of...
And started to shout and abuse...
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Address:Chandigarh to ludhiana bus

Conductor has drunk on duty and took me away from bus in half way... y taking the ticket...
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S
Simarpreet7
May 22, 2023
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Non Stopping of Buses at designated Bus Stops

Punjab roadways/Punbus buses do not stop at designated Bus stops, especially at 6 phase Mohali instead they force the passengers to disembark from buses at Verka chowk which is far away from Bus stop of 6Phase Mohali...
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V
from Jalandhar, Punjab
May 19, 2023
May 19, 2023
This thread was updated on May 19, 2023
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Bus from Jalandhar to lohian khas via kala sanghian and vice versa jot regular from last three months

Address:Jalandhar

ਸਤਿ ਸ਼੍ਰੀ ਆਕਾਲ,
ਮੈ ਜਲੰਧਰ ਦੀ ਰਹਿਣ ਵਾਲੀ ਹਾਂ ਅਤੇ ਲੋਹੀਆਂ ਖਾਸ ਵਿਖੇ ਨੌਕਰੀ ਕਰਦੀ ਹਾਂ ਜਿਸ ਕਾਰਨ ਮੈਨੂੰ ਰੋਜ ਬੱਸ ਰਾਹੀਂ ਸਫ਼ਰ ਕਰ ਕੇ ਜਾਣਾ ਅਤੇ ਆਉਣਾ ਪੈਂਦਾ ਹੈ ਪਰ ਪਿਛਲੇ ਤਿੰਨ ਮਹੀਨਿਆਂ ਤੋਂ ਜਲੰਧਰ...
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I am a worker and I have to read at my workplace on time so I have to take bus around 7:45.
It's the timing for Punjab Roadways which is regular but always too crowded for passengers from my bus stop to get in and the bus that comes after that is PRTC which comes somewhat around 8 o'clock which is miss every other day which adds upto the problem.
There are many workers and students as well who eagerly waits for the bus to arrive...
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S
Shaweta23
from Ludhiana, Punjab
May 14, 2023
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Forgot a bag

Sir,
I forgot my very important red coloured check bag in prtc bus.
Sir, i request if you found anything regarding this plz let me know
I attached the ticket for futher details with this.
Travel date : 13-05-23
Travel from : Rajpura
Travel to : Ludhiana Bypass
Travel time : 08:00pm (caught my bus from rajpura)
Ticket no. 00016409
KRT0012683
000CBK03...
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C
Capri13
from Amritsar, Punjab
May 1, 2023
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Rash driving and negligence

Address:F9/1755, lane no 6,tandon nagar, vijay nagar, amritsar

I travel by bus number 3755 everyday from Amritsar to batala.. The driver of the same bus drives so rashly.. Today morning at 8.05, due to the negligence of the driver and the conductor, I fell down on the byepass while sitting on my seat. Since the bus was at a great speed, the driver just took a wrong right turn and the front sliding door opened unfortunately and I fell down from my seat right on the busy road. Kindly take strict action...
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Shubham0515
May 1, 2023
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Misleading passenger

On 29 april, around 2.30pm, i was traveling shriganganagar to ferozepur .i asked the bus conductor " bro, this bus is going abhor". He denied me and said " this bus is not going anywhere. After sometime bus got full and ready to go, some passenger told me that this bus was going abhor. I was with patient (my mother) somehow i managed to caught the bus. If i got late then last bus from fazilka to ferozepur of 5.40. Pm would missed . I requested...
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Monika sharma (M)
Apr 26, 2023
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About unnecessary luggage ticket

Sir, today I traveled with Punjab roadways from Bathinda to Patiala at 15:28:26 pm having bus no. 0768 on 26.04.2022 in which conductor asked me ticket of Rs. 108 for the luggage whose weight was 10 kg only but as per the terms and conditions of prtc you can carry luggage upto weight of 20 kg at free of cost i showed the conductor terms and conditions of prtc but he denied not only to repay me but asked me to file complaint on online portal...
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Sir I want to file a complaint against the conductor and driver of Punjab Roadways today 22 April 2024 time 12:38:38 I and my mother took the ticket to Handaya from Bathinda and till around 2 o'clock when the bus reached Handaya stop the bus conductor did not stop the bus properly and the conductor asked the alighting female passenger to get off the bus quickly, while my mother was getting off the bus, the driver took the bus and my mother...
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Rahul1520
from Mukerian, Punjab
Apr 21, 2023
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Conductor misbehave with me

Sir my name is Rahul. I am a resident of Mukerian. Today I was coming from Mukerian to Pathankot by Punjab Roadways bus PB08EW-1197, The bus conductor of this bus did not drop me where I had to drop. When I spoke to the conductor, he misbehaved with me and he abused me, even he was ready to beat me.
This is really shameful. If you think that the conductor should not do this then I request you to please take strict action against the...
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Priya Prashar
Apr 21, 2023
Apr 21, 2023
This thread was updated on Apr 21, 2023
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Conductor didn't let me board the bus

Hi, My name is Priya Prashar. I am a resident of Hoshiarpur. Today dated 21st April, 2023 when I was entering the bus to go for Garshankar the conductor denied me that you cannot enter the bus. Although I regularly travel in that bus. That conductor always behaves inappropriately and rude and harras me. Every time he questions me. The conductor is turban man. Bus No is PB07 CA 3064 .

The same incident happened on Chandigarh...
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I was waiting for a bus to Bharatgarh(Ropar), one bus came and there was no board or indication of destination, , it was duty hours everyone was in hurry and crowded at busstand khrar, i couldn't find conductor, i thought to ask from driver and bus was stopped, driver was not busy so i thought to ask him, , my words was ji eh bus bharatgarh jaugi, , he didn't reply, , 2nd time i asked same, again he didn't reply, 3rd time i went close to...
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Address:Jalandhar

I filed a complaint already and today again the bus is not on its station rather its Timing us showing on the online tracking app but when I checked it on map its running on dasuya route...
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