PVR Cinemas Complaints & Reviews

Hi Avenues India Team,

Please find the adjoining e-mail thread for the communication by my bank(HDFC) on the failed transaction .

(booking done on 14/10/2010 by me for the malayalam movie "Pranchiyettan" for the 15/10/2010 09:25 PM show for two persons @ pvr cinemas,Koramangala through your payment gateway).

Request you to take necessary and prompt action to refund the booking amount(480...

hi
i was booking my show on 2nd of oct..while booking show ,i did get any regarding the ticket confermation but money was deducted twice i.e. 1050.till nw i didnt get the money back.my acc. no is [protected] .



Bhupain joshi
[protected]...

Dear Concern,

On 21 Aug 2010 I was booking 7 tickets for "Peepli Live" movie in PVR Chandigarh.
The transaction failed as the session was over..ticket wasn’t confirmed but money was deducted from my HDFC account.
I booked the ticket again and Rs. 735.00 were debited twice from my account.

The failure message online booking was "Your tickets cannot be booked, If money has been debited...

my name is vijay kadli i had booked tickets in pvr cinemas chennai located in skywalk mall on the date of 15th and 18th of september 2010.
i succesfully booked the ticket on both dates but the problem was on both dates when i booked for the first time i was charged the movie money while the message appeared as booking session expired and your money will be refunded.. this happened on both dates and i havent yet received the refund...

I had booked tickets for the movie Maleyali Joteyali at PVR Koramangla, Bangalore. The show date was 27/12/2009. This was done online through my citibank credit card. The amount for the booking was 780.00 rs. But, it so happened that this transaction was charged twice on the card. I had given a writen complaint at PVR Kormangala regarding charging me twice for one booking and I was told that the amount will be creadited in 3 days. I had given...

I booked my tickets from on Aug 4, 2010 at PVR Cinemas website (Net Banking) for Peepli Live. However, the tickets could not be booked due to some error despite acount getting debited from my account.

The portal displayed message "Ticket Could not be booked"

My reference number is:[protected]/PVR Movie Tickets/IND-B

Please process my refund.

Regards,
Vikram Gupta...

I had Ticket of the show at 3.00 pm. It was around 2.20 pm when i got to cinema but me and my friends were not allowed to enter. They asked me to come before half an hour before show. This was quite insulting. Even the security man was behaving rude. I asked to call the manager but i was not allowed to meet him and was asked to come after 15 minutes..
This is not the ethics. PVR is a great company and the cinema located at Acropolis-...

i went to a 3D MOVIE DESICABLE ME AT 2.00 SHOWON 7TH AUGUST . THE MOVIE IS ADVERTISED AS 3D MOVIE IN THERE WEBSITE, NEWSPAPER , AND ALSO PRINTED IN THE TICKET . TO MY DISQUST THE MOVIE AFTER SEEING THROUGH THERE 3D GLASSES WAS LOOKING LIKE A 2D PICTURES WITH ALL THE IMAGES LOOKING BLURRED LIKE WE ARE SEEING A PIRATED VIDEO . IN ANY ANGEL THE MOVIE WAS NOT 3D WITH NO 3D ATALL .I INFACT IT WAS SEEING MOVIE WITHOUT GLASSES I WASTED 1000 RS ,...

Respected sir,

I would like to bring forward a complaint against PVR CINEMA. Yesterday i bought 3 tickets (prime) & i opted to pay online through net-banking service (SBI) from internet. Everything went well , or as it seemed , i successfully was redirected to the SBI net-banking site & i successfully completed the transaction against AVENUES INDIA PRIVATE , which is also included in my account statement of INR 345/-...

On wednesday16 th june) I went to PVR cinemas chennai to book tickets for raavanan. They told that they haven't yet opened the counter for advance booking. Also we waited till thursday morning and even they have n't opened the online booking. Then I went personally to check the tickets but they asked me to come at 3 PM. Then I went at that time but they are saying the tickets are already sold till monday (21st june). It seems that...

I had called PVR on[protected] and the call was responded by a lady.

I wanted to know about the process of getting a free ticket for platinum Visa card holders.

I was told that i needed to enter the card details and then I would be asked to cofirm booking and would be told, if I am eligible for free ticket.

However there was no confirmation asked for and I was charged for 2 tickets without...

while booking tickets for movie clash of titans show dated 14th april 2010 1500 hrs we had done the payment for eight tickets but the conformation was not received and the money was credited from the account. we had rechecked for the booking details but it was found dat the booking was not done , so we rebooked the tickets . so i kindly request you to look into the matter and refund the money back into my account .
Thank You.
Vikrant...

when i booked tickets online for pvr cinemas by credit card they r charging a transaction/convinience/service charge . this is unfair since we r booking the ticket ourself their load is reduced actually ticket shd be discounted instead of extra charge...

I had tried to book 2 tickets for My Name is Khan on the 20th Feb, 2010. Due to some glitch in your site the tickets were not issued and my account was wrongly debited for Rs. 170.

It has been more than 20 days and the money has not been refunded. I did not receive any email or sms confirming the issue of the tickets and the message on the website said "if the money has been debited, it will be refunded".
br...

sir,
my name is P.K.Vineet, am from hyderabad, I have a sbi atm cum debit card.today i.e.., 10/02/2010 i tried booking MY NAME IS KHAN movie tickets in PVR hyderabad website by using ccavenue sbi gateway with my debit card twice, because of server failure transaction was not successfull and i didnt get any transaction ID and only got a message saying http server failure and i was redirected to pvr website both times, but amount 460Rs...

Hi,

I was trying to book 3 tickets for 3 on 24th december, 2009 but the site said transaction failed. Hence i did not get the tickets but my money for 3 tickets (rs 585/-) has been debited from my citibank account. Also the tickets don't show in the booking history.

My account registration details are

Name: Anubhav Goel
Username / Email : udani.[protected]@gmail.com
Amount debited:...

I tried 4-5 times to do online booking througfh PVR website on 26th December 2009. However, on finally calling up your customer care number the CSR told me that it is not allowed today and you will have to buy tickets in person, which I did later in the day.

However, later on I realised that my account was debited 5 times, once for the koisk booking and 4 times when I attempted online.
I was also getting messages...

I was trying to book tickets from PVR cinema website on 01st Jan 2010 and the payment of Rs 990.00 was debited from my savings bank account.
But suddenly system showed transaction failed error, which was "Transaction failed, amount will be refunded". I have been trying to reach their customer care number but nobody answers the phone[protected] and also dropped an email to pvrcinema support email ID but again there has...

I had booked three tickets for the movie-3 on date01/01/2010 for the 10.45 show on 03/01/2010 to be screened at PVR MULUND.My account with bank of maharashtra had been debited with rs585/-immediately with the remark transaction successful.
on 03/01/2010,while going to PVR MULUND to watch the film,I was told that no tickets via internet had not been booked in the said name for the said show.
sir,I am deeply distressed as I had...

I have tried to book tickets on PVR site on the date[protected] for 3 . I tried twice and both the times the transaction was unsuccesful. But the money is not yet refunded. I hav contacted the payment gateway CCAVENUE. they replied that the money already transferred to PVR so i should contact them only. I also mailed PVR site([protected]@pvrcinemas.com) on Jan9,2010. I havent got the reply even till today.
Following are the details...