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PVR Cinemas Complaints & Reviews

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Last updated Apr 22, 2024
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PVR Cinemas reviews & complaints page 5

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A
Azaan Ansari
Sep 9, 2023
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Tickets Not Booked Amount Deducted from bank

I booked 2 tickets for Jawan. just 15 min ago. my payment was done but the ticket was not confirmed. Please give me my refund....
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Sujoy Gon
Sep 9, 2023
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Extremely dull reddish print and blur in the dark

Watching the nun in Singapore mall lucknow, the print is extremely shady in dark, complete hazyness of red. Blacks not clear. 4-5 people complained but the manager was like sir ye interior ki reflection se ho rha hai koi aur complaint nahi kar raha and arguing inside the movie hall and causing a nuisance for. Other customers
Date 9th aug 2023, 5.15 show...
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M
mandira paul
Sep 9, 2023
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Paid for 30 mins free add instead of the show

Address:Orion Mall

PVR hope we are paying for the movie instead of the 30 mins add before the show. The show time was 4.05 Pm and it’s 4.35 Pm the show hasn’t started.
Wasted my 30 mins. Time is precious for me everyone. How do you justify this?...
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A
Abhij1
from Hyderabad, Telangana
Sep 9, 2023
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Ticket not redirected to my bookings in pvr app or not revised it in mail

I have booked Ticket, done payment. But Ticket is not confirmed. I didn't recieve ticket in mail or whatsapp . the ticket is not shown in my bookings. I need confirmation or please give me refund....
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V
Vipin kocheta
Sep 8, 2023
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Staff

Address:Jeevandhara niwas

Arman shaikh staff very rude and arogant behavior...
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S
Shreyanshi srivastava
Sep 8, 2023
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Ticket bookings

I booked my ticket of 4 people for the movie JAWAN of the date 8th September 2023 for the show of 7:20p.m . I paid the money online and the money got deducted from my account but i haven't received any messages or mails regarding the tickets. I want my tickets confirmed or if not, then please refund my money ASAP...
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S
Sohini Trehan
Aug 31, 2023
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Trailer before movie screening

Please note that A rated movie trailors are being shown to viewers who are going for UA movies at PVR elante Mall Chandigarh.

A case in point was when we went as a family for viewing Wes Anderson movie Asteroid City and the trailer of A rated horror movie -the exorcist was carelessly shown with highly disturbing images while there were children in the theatre . This is highly irresponsible....
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R
Raj Pasta
Aug 28, 2023
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Handicap seats

Hi team
I had booked tickets for PVR. Cinema Phoenix (Parel.) on 26 August 2023. I had booked handicap seats, but when I reach the Audie six, they were no handicap seats. Even after complaining to the manager at the theatre the person laughed and inform me that these are the only seats which PVR provides for handicap. This is a complete miss information provided while booking tickets on the website, it was really inconvenient how the...
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U
ushankar8282
Aug 27, 2023
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Cheating on the availability of seat

Address:Mysore

Dear sir,
Today I went with my family to book 3 tickets to movie Gadar 2 for 10.30pm show. I was there at the ticket counter at 6.30pm to purchase the ticket. Since the H row was empty when I saw it physical there at the counter, i asked for H9, H10, H11 seat. They dined me the ticket and asked me to take tickets at the front rows near the screen. Paying my hard-earned money why is that I should sit at places where the counter boy...
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M
mukeshS2003
from Chennai, Tamil Nadu
Aug 26, 2023
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Privilege points and voucher not received

Didn't receive any privilege points for past 3 to 4 booking and food around Rs 3000 can check it up with my mobile number also [protected]...
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S
s.abdul
Aug 23, 2023
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Sound quality is poor and too loud

Address:Chennai

Vijaya forum mall, audi 9, screen the sound control is very poor,
very loud and damaging the ears,
the regular check on sound quality is necessary, else damaging the ears,

Quality check is necessary often, which is lacking, may be increase in business, but sustainability is important.

S Abdul...
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Srividhyab
from Chennai, Tamil Nadu
Aug 22, 2023
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Complaint details food

Address:Arumbakkam

Hi yesterday 21.8.23 I have booked show in pvr Palazzo forum Mall 3.50pm show for jailer.. Interval time we bought popcorn, coca cola n roll... We had .. next day morning myself and my husband both got ulergy inside mouth... Inside lip and mouth everything become reddish... We came to know food ulergy which we had in Palazzo... After that we didn't eat anywhere... Kindly take action......
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S
Sayenath
from Bengaluru, Karnataka
Aug 22, 2023
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Refund for ticket transaction

On the 1st August, 2023, We went to watch the Movie "Lets Get Married" at the Koramangala Nexus Mall PVR cinemas Bengaluru 6.35PM Show. We bought two tickets at the box office counter. We were asked to pay using UPI as their card machine was not working. When attempting to pay using Banks's UPI (Bank of India) the transaction was successful from our end, but the box office counter person said that they did not receive it and we were informed...
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V
vanithaguna
from Chennai, Tamil Nadu
Aug 22, 2023
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Food Payment paid not refunded

Address:No.23, Chandrabass nagar,tambaram, chennai

On 12 th August we have booked ticket no. Prime c13, 14, 15, 16 for 6.55 P.M show in PVR Aero Hub chennai for the Movie DD returns at AUDI 01. I paid Rs. 550/- through Paytm for Food from food court transaction Id:[protected] Order ID TN[protected], but the sale person told we didnt receive the amount and insisted to pay again. So told the amount will be refunded within 7 days. So i Paid Rs. 550/- again. And he given a number to contact...
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M
mannjain555
from Surat, Gujarat
Aug 22, 2023
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Fake offers and Cinema Staff misbehaviour

Address:PVR RAHUL RAJ SURAT, HO:- GURUGRAM

They put a banner mentioning that samosa is available for 99 rs and then when I ordered that, They said 99 rs offer samosa is stock out, 150 rs samosa is available.
After that I took permission of the staff, And asked them to say this on record. Everyone denied the same. Also, The Manager on Duty Snatched my mobile phone, behaved violently, grabbed my hand, Started
recording videos of my 2 female friends WITHOUT THEIR CONSENT....
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P
Prateek12347
from THANE, Maharashtra
Aug 21, 2023
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Lotting extra money,abusing,blackmailing,threatening,made me beg,etc

I have gone to watch the Gadar 2 movie at PVR icon in The Phonenix Palladium mall of lower parel Mumbai on 21st of August at show time 11.30 and selected the classic seats of price around 120 rupees and then after the show finished they caught me without any reason and started threatening me that i have watch the movie without proper tickets so now I have to.pay rupees 350 of the next show of the movie i am underage boy they started abusing...
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H
Heena banga
Aug 19, 2023
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Payment has been deducted but ticket is not generated

This is regarding the captioned transaction, whereby I revert to inform you that I had paid an amount of Rs. 883.28 on 19.08.2023 made by the name of Heena Banga for buying the 3 ticket for the movie show gadar 2 at PVR cinemas naraina, New Delhi, for 4:10 show.

Payment has been made by google pay UPI I’d heenabanga.[protected]@okhdfcbank and was duly deducted from the account but unfortunately the ticket has not been generated...
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Praveen's
from Delhi, Delhi
Aug 18, 2023
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Movie tickets not booked even after making the payment

Movie tickets not booked even after making the payment. The payment made for 4 tickets of movie Gadar 2 at PVR Vegas Mall for 1155 hrs/[protected] show but the booking not done and did not receive the tickets for same on my e-mail ID....
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G
Gayathri2808
from Coimbatore, Tamil Nadu
Aug 17, 2023
Aug 17, 2023
This thread was updated on Aug 17, 2023
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Pvr cinemas-Ticket amount debited but ticket details has not come.

Ticket amount debited but ticket details has not come.
BookDate[protected]
Time-12:55pm
Movie:Jailer

Booked ticket thru pvrofficial site...
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A
AvinashAnand07
Aug 17, 2023
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Tickets not booked in PVR App after Payment

I'm writing my concern to inform that we have booked 2 tickets on August 6th in PVR cinemas APP after my UPI payment there are no tickets showing in PVR cinemas, called the customer care and they were not answering the call from 6pm to 10pm

when finally i was able to able to reach customer care, previously they informed that the money will be refunded within 7 to 8 days, it's been 11 days now and there is no refund initiated...
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