PVR Cinemas Complaints & Reviews

I mistakenly booked the ticket and I want you to please cancel it. I need refund. Although I was just applying my Gift card on it but it booked the tickets automatically....

I didnot get my order in time as well as manager is not responding properly. They are showing attitude and negligence towards the customers, today including me so many more then 3 people faced same issue. The bill you gave is missing, is said to have gone somewhere. They clashed with us that we had no seat number, no bill if we asked loudly.
I want the action towards the issue.

See we are sending you a copy of the bill for the food order.

how many days takeing solved my complaint.

I have not received any response from your end, it's almost a month now.

I tried to book tickets of " godzilla vs Kong " at Mansion IONOX JIO World, BKC on your website "INOXMOVIES com"

The payent was successful but the tickets we not booked, I tried it 2nd time and same happened, this was a tecnical glitch on your website.

The amount deducted are as below,
Rs. 2093.62 and Rs.2418.40....

I booked 2 tickets for the movie - GODZILLA X KONG : THE NEW EMPIRE (3D TAMIL) (U/A) on April 12, 2024 at 10pm and my money was deducted for it but the tickets were not booked. So I booked 2 tickets again. While my money was deducted and the ticket booking failed I received a message stating that my money will be refunded in 7 - 10 business days but I didn't receive my money yet....

My name is Devansh Mehta and I tried to book tickets from your website for the movie Maidaan on Apr 22, 24 at 0940 hrs. I used a gift voucher for Rs. 500/= and when I tried to pay for the remaining amount using credit card the website did not respond and I was timed out.

Now when I try to rebook the website says the gift voucher has been used.

Please call me on [protected] to resolve this issue and how to rebook the tickets.

Best Regards,

On March 25th, 2024 I placed an order for my food using PVR application and I chose UPI payment method. The app redirects me into Google Pay and I completed my payment of 190Rs it was successful. However, the order is not showing as booked in PVR app.
I asked about this at pvr Food counter they said I will receive a refund within 48 hours. After 2 days again I Called PVR customer care they asked me to send an Email. I have sent the...

I had booked a show at PVR Growels, Kandivali East, Mumbai. Due to technical issues, the show did not start and the manager took pictures of our ticket saying we will receive a refund. IT HAS BEEN 4 DAYS BUT NO REFUND HAS BEEN OBTAINED. Can you please look into it so I can get refund as soon as possible.

Date - Sunday 7th April, 2024
Show time - 9:00pm, Screen 1
Seats #s - L5, L6
2 tickets - amount 583.36br...

Hi team,

I tried to book tickets using the booking ID and the link provided on 23rd Feb 2024 for the movie Demon Slayer: Kimetsu No Yaiba - To The Hashira Training. Money was debited 3 times but the ticket was not received. When asked at the ticket counter, they informed me the ticket has not been booked due to some technical issues on their end and I gave the booking ID directly to and booked the ticket. He said that a refund...

In pvr aero hub ill book godzilla X kong movie but on time in theatre they will tell " the show was canceled due to electric power default " ill travel long distance to that show so pvr cinemas to refund the ticket cash and ill want extra composite charges for my travel...

Hello There,
I was trying to book ticket through INOX PVR app on 21 Jan for Main Atul hoon movie my first translation got failed For Rs. 393.44, and i tried again and i booked successfully but my 1st transaction amount still pending i called number of times on your customer care number[protected] i always got assurance you will get your amount with in 7 days but as per your calendar still 7 days not completed actually more than 2...

I have booked tickets using my gpay but the movie was not booked...

Yesterday I visited PVR Cinemas in GT WORLD MALL here in Bangalore. The actual movie ticket price was 150. When I went to box office there the staff were forcing me to buy tickets for 250 each in which food is included. I told them that its optional and we can deny it but they didn't agree . Then I asked them to call manager . Even the manager is telling that it's mandatory. I[censored] want tickets for 150 then buy them from online itself. How...

We were trying to book Kung fu panda 4 tickets from pvr website. The website incorrectly booked tickets on 21 march 2024 at 5:30 PM IST for the movie which was already started at 5:00 PM the on 21-march. We were trying to book tickets for 23rd march. Not sure why system changed it to 21st- the current day and that too at 5:30. We can share screenshots of the booking time from website. Request you to please reimburse the booking amount. Also,...

I called up PVR cinemas toll free no. [protected] just now i.e on 21st March 2024 at 14.28 hrs and asked for email id of PVR Cinemas. The person (Mr. Saurabh Kumar Sharma) asked me to pay Rs.10/- online and then he will give me email id...Twice I confirmed with him whether he was from toll free number of PVR Cinemas. He said yes and this Rs.10/- for information has been introduced recently. Is this correct ?...

I have booked 3 tickets for 14.03.2024 of Article 370 running at PVR ranchi for 2.55 pm show. On 13.03.24 I was informed by PVR Ranchi that show has been cancelled and my money will be refunded within 2-3 days. Till date my money has not been refunded. They are not picking up the phone. This is complete unethical and unprofessional approach towards the customer. I want refund of my money immediately....

Movie name : Kung Fu Panda 4
Time : 6:10 PM
Date : 17 March 2024
Place : PVR VR punjab mall, mohali

Hi, My name is Nitish, I've ordered 1 Large pepsi with 1 Large popcorn at aroung 6:07pm for INR 1020 and I haven't got the bill. They ask for me my number during the start of the movie and told me that you will recieve the bill on your phone number but till now I haven't got any bill. After the movie ends...

Ive booked a ticket on 9th march the seat wasnt booked but money have been lost its not refunded yet even after 7days...

Tried Online transaction on 15th March 2024 to Book cinema ticket at PVR Cinemas for 16th March 2024 10:25 PM Show at PVR Thyagaraja.

Amount Debited from my HDFC Bank Account but Cinema Ticket not generated from PVR as confirmation.

Date 15-Mar-24
Narration [protected]PAYTMPVRCINEMAS
Cheque/Ref. No. [protected]
Value Date 15-Mar-24
Amount Withdraw 397.2...

I recently booked a ticket online on the PVR website and paid the amount of 213.60 rupees and even after paying the money they were showing no booking. i would like to request a complaint and hope to receive my refund as soon as possible...

We went to watch lapata ladies movie today in 10:15 pm show at PVR grand High Street Pune. There were a lot of banners for marketing about unlimited refill offer. When we went to ask about the offer the guy mentioned that 650 RS is the price for flavoured popcorn and 590 is the price for salted. He did not say anything else. So we bought 650 rs tub of cheese popcorn. When we went for the refill in interval they asked us for 60 rs so we asked...