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Qatar Airways Complaints & Reviews

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Last updated Feb 26, 2024
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Qatar Airways reviews & complaints page 3

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M
Mike Tait
Mar 28, 2022
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Failure to refund a duplicate charge

Booking ref: JHNIWZ. Ticket number 157 [protected]. I have been charged twice for a fare. I have contacted you and was told on the the the 18 March by Kaja Ref 112186 that the matter would be rectified. One month later I have tried to complain to you and no reply ref Customer Care CAS[protected]V7J8M3 CRM:[protected]....
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D
Denzilj44
from Thrissur, Kerala
Mar 28, 2022
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Rude behaviour of ground staff in check-in

In Cochin international airport check in counter 20 ( web check in baggage drop) on 28/03/2022 at 7:39am the ground staff at this counter was communicating rudely to me. As i require quarantine at doha I have provided hotel booking by company, i showed her the booking reference and the mail with all the details which is required. But she refused to give the boarding pass claiming that she needs a certain type of format. After requesting by...
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Prasanna Velamuri
Mar 28, 2022
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Travel voucher

Good morning,

I have been trying to get my problem resolved since January and there has been NO help from Qatar airways at all . Every time I call or correspond, I get have to reexpain the entire issue, every one is very polite but NOTHING happens.
I was assigned this number CAS[protected]C7C0S5 when I made a complain several weeks ago,

This is the issue that I would like help with:

June...
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B
burhanuddin Azad
Mar 25, 2022
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Rude staff

Staff was so rude, I made a mistake but it was small and the lady and a male staff talked extremely rude. There was a point I started crying as they were shouting in front of whole passengers. It was so humiliating. If I made a mistake there is way to talk by politely but ground staff was so racist, one senior member abuse me about my ethnicity and he shouted for 10 minutes because I'm young and I was horrified i couldn't say a word. Worst...
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H
Hanishachava
Mar 22, 2022
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Flight changes

I booked a flight months in prior to travel internationally to india from United States. It was supposed to be a flight with 2 stops one in Doha and the other in Boston. Randomly my flight was updated and a stop was added in Chicago after Boston and I called Qatar airways customer service multiple times and didn’t receive any kind of proper assistance. They disconnected my call after keeping me on hold for 2 hours and the other time told...
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T
Thakur2112
from Unnao, Uttar Pradesh
Mar 16, 2022
Mar 22, 2022
This thread was updated on Mar 22, 2022
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A fraud Cheat us and run away from our country

Address:Qatar Airways Doha Qatar

A forger amit singh chauhan ( ground steward ) working in qatar airways given you a fake no objection certificate . I am attaching some related documents of his identity please verify the No objection certificate from the organization because he already committed many criminal activities in India.And He was dismissed from the Jamie's Italian Doha.He Stole my 2500000 rupees and run away to Doha with fake documents...
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V
Vijay Pitchai
from Bengaluru, Karnataka
Mar 2, 2022
Mar 6, 2022
This thread was updated on Mar 6, 2022
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Booking ref. #QRZP7L

I was recently not allowed to board Qatar airways flight from Bangalore to Damman on 1st March. Booking reference #QRZP7L.
I was informed that my RT-PCR report was more than 48 hours old from the time of arrival in the kingdom.
As per Saudi government travel requirements, RTPCR test is supposed to be taken within 48 hours before departure to Kingdom.
My swab sample was infact taken within 48 hours before departure time.br...
+1 photos
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Vijay Pitchai
from Bengaluru, Karnataka
Mar 2, 2022
Mar 2, 2022
This thread was updated on Mar 2, 2022
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Booking reference QRZP7L

I was recently not allowed to board Qatar airways flight from Bangalore to Damman on 1st March. Booking reference #QRZP7L.
I was informed that my RT-PCR report was more than 48 hours old from the time of arrival in the kingdom.
As per Saudi government travel requirements, RTPCR test is supposed to be taken within 48 hours before departure to Kingdom.
My swab sample was infact taken within 48 hours before departure time.br...
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R
Rofi meera
Mar 1, 2022
Mar 28, 2022
This thread was updated on Mar 28, 2022
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Refund delay

Myself Rofi.

I have cancelled my ticket from Kochi to Auckland in and requested for a refund on 11/12/2021.

A refund reference number have been provided by Qatar Airways when I applied for a refund and an email has been received on 18/12/2021.

it's been two and half months since I received this email. But refund has not been received. I contacted their customer care many times. They have advised...
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Passenger information

Mr. KP Philip (my dad)

Booking reference KDARGC

Mrs. S Philip (my mom)

Booking reference KCHXGF

Flight information

QR1366

Depart from OR Tambo (Johannesburg, South Africa) at 08:00

Arrival at Doha at 17:20

QR0516

Depart from Doha at 19:10

Arrival at Cochin...
+7 photos
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My Wife (booking reference: KCHXGF) and I (Booking reference: KDARGC), both Indian citizens, were denied entry onto Qatar Airways QR1366 on 22 February 2022, for the 8AM flight from South Africa (where we were visiting our daughter and family) to return to India. As per Qatar Airways Travel Regulations and Air Suvidha, we submitted our Fully Vaccinated Indian Certificate. We showed the person at the check-in counter, the current Qatar Travel...
+4 photos
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A
Abdularahim
Feb 21, 2022
Mar 22, 2022
This thread was updated on Mar 22, 2022
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cheating software company

Alfanet Solution is a Tally Master partner in Qatar, They cheat all customers by selling same license to many customers, No support while calling, Manager Salih and MD Sameer not answering any call once you pay the money, Worst customer support ever had, when we called the people who working there they are telling their sad story like not getting salary on time, treating employees as a slave and worst-case companies facing labor complaints...
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S
Sabbir Masal
Feb 19, 2022
Feb 22, 2022
This thread was updated on Feb 22, 2022
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Date 19 feb.22 ko mera booking confirm tha mujhe mumbay se bethna tha me subha 5:30 ko counter h 5 pe pahoc QR 561 me.mumbay se muje

Address:India
Website:Www.qatar.com

19feb22 ko me mumbay se johnisburg jane ke liye flight no.QR 561 me counter H 5 pe 5:30 ko pahoch gaya muje vaha pe ye bataya gaya ki aapke paper hamare sab chek karenge bad me bording pas diya jayega.muje vaha 8 baje tak khara rakh ke bad me bola ke johnisburg me visiting visa walo ko alaud nahi he.aap kisi dusri air linces se chale jaye.muje ticket censal karna pada. Jo ki 15 00 baje wali flight me 2 visitvisa vale pasengar jo.burg gaye...
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L
lii_01
from Bengaluru, Karnataka
Feb 4, 2022
Feb 22, 2022
This thread was updated on Feb 22, 2022
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4 week delay in refund issuance

Hi,
We had requested a booking cancellation for 2 passengers under booking ID RQIRZI. The cancellation was processed on 10/01/22 and the promised refund has still not been issued. The cancellation reference is WKV4XE....
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J
jashan000002
from Delhi, Delhi
Jan 28, 2022
Feb 22, 2022
This thread was updated on Feb 22, 2022
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Qatar airways staff demanding money on boarding

Myself Harwinder Singh, i was traveling to nigeria dated 20.01.2022 with Qatar airline.My ticket number( 157-[protected])with flight number( QR581). On the day of boarding when i was supposed to take my boarding pass, it was denied by the crew members of qatar airways named (RAHUL) and one unknown guy from celebi without any valid reason. When I asked them what was the reason for denial despite holding all the genuine documents and visa, there...
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Deep Chhaiya
Jan 12, 2022
Feb 22, 2022
This thread was updated on Feb 22, 2022
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Improper behavior and handling.

I had a round trip from Mumbai to DFW. I asked Mumbai qatar representative to correct spelling mistake in my wife's name. He told me it's ok as he can't edit that in ticket. I came to dfw without issues and then on 11th January I was denied boarding saying that it was not their issue. One of the guy who called himself was very rude didn't help. Finally one nice lady fro. Counter approached me and guided me to rebook and cancel the current...
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lii_01
from Bengaluru, Karnataka
Jan 7, 2022
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Unresponsive customer care service

I have been trying to contact their customer care through calls and Twitter, for more than a week, but they have been unreachable and unresponsive. I need to cancel my flight reservation as soon as possible, and can't afford to be charged extra due to a lack of response from their end....
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Vaishali Marathe
Jan 5, 2022
Feb 22, 2022
This thread was updated on Feb 22, 2022
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Service

Hello, I recently traveled to Mumbai on Qatar Airways. My trip confirmation was MBN7UL. I was originally going to leave on the 13th of November and return on 2nd of Jan on a fully paid business class ticket.My father became ill and I had to leave for India in October. In a rush, wanting to leave the next day itself, and in worry for my dad, I googled Qatar airways and called the first 800 number which unfortunately was of a travel agent....
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R
Raviparas
Dec 18, 2021
Mar 28, 2022
This thread was updated on Mar 28, 2022
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REFUND for a failed transaction

Address:atar Airways Towers PO Box · 22550 DOHA, Qatar
Website:qatarairways.com

I had rescheduled flights for my parents, On Qatar airways website after filling all my bank details, I got a message that the transaction failed and I needed to try again. I did that. However, I was charged twice for the same amount of Rs. 20, 654. I contacted the airline for a refund for the failed transaction but have only received a response that concerned team would get back(it has been over 20+ emails over the last 2 months). There...
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J
jeetup
from Mumbai, Maharashtra
Dec 13, 2021
Feb 22, 2022
This thread was updated on Feb 22, 2022
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I'm complaining about the apathy and lack of information sharing by Qatar Airways USA cell leading to mental and financial stress

To
The Respected Chairman, CEO, & Senior Management of Qatar Airways,
Doha, Qatar

Kind Attn : His Excellency. Ali Shareef Al Emadi

Kind Attn : Respected. Mr Akbar Ali Baker

At the outset, I wish to introduce myself, my name is Mr Jitendra Pariani, 54 years from Mumbai, India and me and my family have been privilege Burgundy members of Qatar Airways loyalty program, for quite some...
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