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Red Bus Complaints & Reviews

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Last updated Oct 14, 2024
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Red Bus reviews & complaints page 16

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P
Prem kumar mv
from Baireddipalle, Andhra Pradesh
Nov 5, 2022
Nov 9, 2022
This thread was updated on Nov 9, 2022
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Luggage

Address: Marthandam, nagercoil

Per person there are 10 kgs to carry but this Shalom careers they charged 500 extra and their way of speaking in travel agency office plus drivers harassed in words literally shouting at road.
This travel is not for passengers they are only for taking luggage better can convert into full and full goods travels
Not polite and humble
We lost our Patience and never proceed back.
Then money motivated. So much of partiality....
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A
arunkollam1
from Powai, Maharashtra
Nov 3, 2022
Nov 9, 2022
This thread was updated on Nov 9, 2022
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Misleading arrival time . Murahara travels

Last week I have booked ticket from Chennai to Trivandrum in murahara travels. In the site they have informed that the bus start from 9pm and arrival time will be 9am in the morning. This was highly manipulative as the ordinary running time of the bus from Chennai to Trivandrum is 14 hours. The bus in question arrives afternoon only at the destination. Those who has scheduled meeting on the assumption of reaching at the destination in the...
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R
Ravi arya 7284
from Basti, Uttar Pradesh
Nov 1, 2022
Nov 9, 2022
This thread was updated on Nov 9, 2022
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Travel issue

I booked the online ticket after the red bus was booked again, my bus time was 7 o'clock, which is that the bus driver is calling us from the dropping point at 5 o'clock without informing and saying that you should come within 10 minutes or else the bus will leave

To-Basti toll plaza time-7:00pm date[protected]
Form- Delhi anand vihar time-4:00 am date[protected]

I made a complaint by calling the red bus...
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V
Vijay_ karthik
Nov 1, 2022
Nov 9, 2022
This thread was updated on Nov 9, 2022
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Cancelled the ticket , but not received the Refund yet.

Website: redbus.in

I have cancelled my bus ticket on Oct 21 and not received the money back to my original payment or wallet. I have been contacting them via customer care red buddy . There was no proper response from their employees. They are stating that refund has been initiated on Oct 21 . But doesn't providing me the details where my refund amount had been credited. But according to their terms and conditions it should have got credited to my original...
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N
Naveen Manickaraj
Nov 1, 2022
Nov 9, 2022
This thread was updated on Nov 9, 2022
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Ticket Cancellation money not refunded to my account

I booked my bus ticket by REDBUS (Ticket number (TIN): TRA[protected] from Coimbatore to Chennai for dated 4th Oct 2022) and the ticket amount was INR 2, 100/- and cancelled it on 29th Sep 2022 (tracking number is[protected]

But my problem is that still I have not received the refund amount in my bank account. Even escalated to Grievance officer. Why they are not refunding the cancellation amount is a big question and my request...
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A
Ankur@0992
from Lucknow, Uttar Pradesh
Nov 1, 2022
Nov 9, 2022
This thread was updated on Nov 9, 2022
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Unprofessional Behavior in Bus Need Refund

Address: Gomti Nagar Lucknow

I booked a bus by redbus from Lucknow to Delhi . On October 31, 2022 . I entered in Bus that name was Krishna Travells and Bus number was UP 42 BT 7183 . After entering my bus I traveled some kilometers and a place that is Nahariya Chauraha in lucknow bus driver was stopped my bus and a person from bus side came into the bus and came at my seat and Said to me Exchange this seat or pay more for seat I think that name was Habib . I denied and...
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Bijoy Varghese
from Alandurai, Tamil Nadu
Oct 31, 2022
Nov 12, 2022
This thread was updated on Nov 12, 2022
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Ticket got cancelled

Address: ibibo Group Pvt. Ltd Indiqube Leela Galleria, 5th Floor, #No 23, Old Airport Road, HAL 2nd Stage, Kodihalli Village, Varthur Hobli, Ward No: 74, Benga

I booked 4 bus tickets by REDBUS on 22 October 2022 (Ticket Number: TRBJ[protected] from Adoor to Bangalore from Kallada Travels (Suresh Kallada) for dated November 1 that ticket amount was 5875/- Rs . I booked the tickets even a week before and suddenly I had received a message from 'VK-BITLAA' today(31/10/2022) evening at 5pm saying that the journey has been cancelled due to Vehicle Breakdown . But there was no notification from the side...
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N
Narmadha balan
Oct 31, 2022
Nov 9, 2022
This thread was updated on Nov 9, 2022
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Regarding bus booking

I booked my bus from ooty to Bangalore For night but it got booked in the morning... I didn't get any call from the bus management and i got ticket message at 10:40am so need the money to be refunded...
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K
Kaushik Sumit Singh
Oct 30, 2022
Nov 9, 2022
This thread was updated on Nov 9, 2022
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Refund of Bus Ticket cancelled by operator not given

Address: Lucknow

I had booked a bus ticket from Gurugram to Lucknow for 21.10.2022 Ticket No TRB[protected] and PNR no. 238862 which was eventually cancelled by the Bus operator on 15.10.2022 and I was informed that refund of 2703.95 has been initiated to my initial payment method and will be credited to my PAYTM wallet within 5-7 days. However, the same was not credited. I informed Red Bus about the same and it was informed to me that a complaint has been...
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A
Ankit kakde
Oct 30, 2022
Nov 9, 2022
This thread was updated on Nov 9, 2022
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Bus delayed about 3 hrs at boarding point.

Address: 277 Nehru ward no. 9

I am traveling to pune from amrawati. The bus operators doesn't update his location so that nobody can track it.the bus delayed about 3 hrs. The timing was 11:30 Pm 29/10/2022 but the bus haven't reached at 1 am 30/10/2022
This is a winter season and they provide number they told me that the bus delayed by 3 hrs.this is not a good behaviour by traveling support....
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S
Sagaradhe
Oct 29, 2022
Nov 9, 2022
This thread was updated on Nov 9, 2022
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Not drop to destination

Address: Akola

Bus operator not drop us to our destination.
And redbus customer support said me redbus not responsible for this.

Really redbus is not responsible for this?

Gagan travel doing this regularly..they not drop to destination (akola) they drop to khamgao only.

And redbus saying they are not responsible for this ?
It's took 18hrs to khamgao and 20
hrs to akola....
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M
Mamuly
Oct 29, 2022
Nov 9, 2022
This thread was updated on Nov 9, 2022
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Redbus needs to authenticate the services provided by bus services before listing them

Redbus needs to authenticate the services provided by bus services before listing them in portal. This has happened to us twice. Sri Tulasi tours and travels running from Bhubaneshwar to Hyderabad show up AC providing bus, but when we travel the the AC is never switched ON or not there at all. This should be either properly listed so passengers book accordingly and the incorrect amount should be refunded. Redbus should also have some mechanishm...
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A
akshansh chaurasia
from Indore, Madhya Pradesh
Oct 29, 2022
Nov 9, 2022
This thread was updated on Nov 9, 2022
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They booked my bus ticket while I was checking fare price.

Website: Redbus.in

I checked yesterday bus fare on redbus during checking it I linked my Amazon account with it and they just completed my booking with my Amazon pay balance. They don't even ask me to pay via card/usi they just use my wallet balance and now they said we didn't provide you full refund of it they want to deduct 228 rupees but I want full refund because I don't want to book that ticket i just checking offer .and also now offline that ticket price...
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Pradip Kumar Sarma
from Khawhai, Mizoram
Oct 29, 2022
Nov 9, 2022
This thread was updated on Nov 9, 2022
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Red bus not coming till 1.15 when it was scheduled for 12.10

Address: Milan Nagar Bye Lane 1,Lalmati- Bhetapara Ro

Our Bus details from Pondicherry to Chennai on 29/10/2022 are PNR: UNI429340, Bus No: PY 02 S 4649, Driver details: Nishakan Att, [protected] .
It was scheduled for 12.10, but till 1.15 not arrived. They want more time. It was not possible to stand 2-3 hours by a outsider, that to we are told the local people that their are always late by 3-4 hours.
Now we have availed a Government bus to travel to Chennai.
So, you are...
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Oct 28, 2022
Nov 9, 2022
This thread was updated on Nov 9, 2022
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Refund not received

Dear Team,

I have not received the refund for my cancelled ticket scheduled on 1/10/2022 from silchar to guwahati. The photocopy of the same is attached here.
Looking forward to resolving the issue soon.
Thanks and Regards....
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K
Kaushik Sumit Singh
Oct 28, 2022
Nov 13, 2022
This thread was updated on Nov 13, 2022
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Refund not initiated for bus cancelled by operator.

Address: Lucknow

I had booked a bus ticket from Gurugram to Lucknow with ticket No. TRB[protected] which was eventually cancelled by the bus operator on 15.10.2022. However I have still not received the refund amount Rs. 2703.95/-. I have already taken up the matter with red bus but I have not got any positive response from their side....
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G
Gargisingh
from Coimbatore, Tamil Nadu
Oct 26, 2022
Nov 9, 2022
This thread was updated on Nov 9, 2022
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Refund is not credited. To my bank account customer care behaviour was so bad

I booked my ticket on 7/10/2022 from Madurai to Chidambaram ticket no - TRB[protected] l cancelled my red bus ticket and refund initiated by red bus but till now refund amount not credited to my bank account. I contacted both red bus and my bank but no positive response seen. I feel red bus is the one to take it forward and resolve my issue, but I see very casual approach and no customer satisfaction behaviour. Even red bus ticket cancellation...
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G
Gargisingh
from Coimbatore, Tamil Nadu
Oct 26, 2022
Nov 9, 2022
This thread was updated on Nov 9, 2022
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Refund is not credited and customer service is too bad

Address: Door No, 10, Khader Nawaz Khan Rd, opposite to Starbucks Coffee, Thousand Lights West, Nungambakkam, Chennai, Tamil Nadu 600034

[Resolved] Redbus — Ticket Cancellation money not refunded
S
santumm
from Morinda, Punjab
Aug 6, 2021
I booked my bus ticket by REDBUS on 7 October2022(Ticket number (TIN): TRB[protected]from Madura to Chidambaram for dated 11 October 2022 that tckt amount was 945/- Rs. and cancelled the ticket and got a cancellation message that 850/- refund amount will be credited within 5 days

But my problem...
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I
iamfarhan
from Bansi, Uttar Pradesh
Oct 26, 2022
Nov 9, 2022
This thread was updated on Nov 9, 2022
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The bus was not available and refund has not been given

Address: IBIBO Group Pvt Ltd, # 516, 5th floor, Fortune Ambience, Near Hotel Surya, Dhakkan wala kuan South Tukoganj, Indore 452001 - MP

I had booked a bus from Indore to Bhopal on 22 Oct at 9:00 AM as I was scheduled to travel Bhopal to Hyderabad with my wife and my train was scheduled to depart at 17:05 PM from Bhopal and when I got ready to leave from Indore I received a message around 7:00 AM that bus is delayed by 2 hours so I reached the boarding point at 11:00 after waiting for some time I called the bus operator which is Verma Travels they said bus is delayed and will...
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A
abhi_901949
Oct 24, 2022
Nov 9, 2022
This thread was updated on Nov 9, 2022
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Bus cancelled but not informed to me

This is to inform you that I booked a ticket through RED BUS APP from Chandigarh to Delhi which was schedule to depart at 1700hrs from Chandigarh sector 17 bus stand.
But when I reached at the counter for confirming the bus number I was told by the counter representative that the bus is cancelled and next bus will be at 2000hrs.
Now sir I just want to know that why the cancellation message was not given to me earlier.
Now...
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