Claimed

Reliance BigTV Complaints & Reviews

1.2
Last updated Jan 29, 2024
Complaints 3276
Resolved
781
Unresolved
2495
Quick Links
Statistics
Share
Contacts

File a complaint to Reliance BigTV

Having problems with Reliance BigTV?

File a complaint and get it resolved by Reliance BigTV customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Reliance BigTV
Customer Service Contacts

Reliance BigTV Phone Numbers

Toll free
1860 200 6666
1025
791
1800 200 9001
478
641

Reliance BigTV Website

Reliance BigTV Head Office Address

6th Floor BHQ, Dhirubhai Ambani Knowledge City, Thane Belapur Road, Kopar Khairne
Navi Mumbai
Mumbai City District
Maharashtra
India
400709

Reliance BigTV reviews & complaints page 9

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
9
9410209988
from Mumbai, Maharashtra
Report
Copy

xyz

Address:New Delhi, Delhi

नमस्कार, मेरा नाम सचिन तोमर है दिसंबर माह में मैंने एक कनेक्शन बुक किया था जो कि 400 बार टेलीफोन फोन करने पर बड़ी मुश्किल से फरवरी माह में वह इंस्टॉल हुआ उसी दिन से E-400 समस्या...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Shrutisrivastava
from Delhi, Delhi
Report
Copy

not getting technician after calling several times from 2 months

Address:32D/84bhoor ka bagh, Dayalbagh,agra mob - 9410206404, Agra, Uttar Pradesh, 282005

To,
The head
Independent tv
Reliance digital

Sir/ma'am
This is to inform you that i have complaint to your customer care that my tv connection is not working in feb, but my complaint was not registered by your cc from that time till today i am getting assurance of getting technician within 24-48 hrs but still we didn't get,
What kind of services u r providing to customers 2 months wait...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
gaurav2507
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I'm complaining about pre booking refund

Hi,
I wanted to cancel my reliance big tv prebooking and want my refund of 499rs bacause when i prebooked 40 days i got message that the installation will be done within 40 days, but even after several follow up i did not get any installation call. Please refund my money back. Booking id is 14524522 receipt no. Mh[protected]. Cancel this booking and immediately refund my money....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
abhidyu
from Hodal, Haryana
Report
Copy

worst service, my set up box is out of order from one month

Address:A- 166 Gali No - 25, Bharat Vihar, 110059

My set up box having error-signal lost.
Complaints it many times to customer care. No resolution find.
Every time i heard from them due to technical reason, i am not able to look your problems please call after 4 hours.
Or, system updates/engineer will visit in 48 hours. Etc
I am suggesting very people, do not buy such worst dth (Independent) tv set up box....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Shaji Mayyil
from Kasaragod, Kerala
Report
Copy

pre booking no response

Address:670601

I have pre booked for reliance digital tv paying rs 499 on 10/03/2018 (Id[protected] since installation is not done i have requested refund but no response from your part. This is final reminder letter from me and a group of consumers from kerala before approaching court. If you do not respond ppositively we a, a group of 44 consumers, are going to approach court to get the money back with enough compensation. Ph. [protected] email ; [protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
awali
from Pune, Maharashtra
Report
Copy

independent big tv - delayed - booking id 14503459

Address:Pune, Maharashtra, 411045

Team

My account id - booking id 14503459
This is really ridiculous as now you are calling that your services got some issues and not relience big tv will not get installed.

I have waited from 2018 march with 499 rupees registration and now after 1 year your are saying that it won't get installed.

This is really a unorganized and pathetic way of justifying to the customer.. I will not excerpt...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Niraj Manek
Report
Copy

fraudulent charges

Address:202 Chimy, Haridas Nagar, Shimpoli Road, Borivali - (West) Mumbai MAHARASHTRA 400 092 India, Mumbai City, Maharashtra, 400092

I have taken their yesler pacjabgenfor all channels and hd channels. And after 2 months of active subscription, they stopped all the hd channels and many basic channels too saying we changed your plan to basic one without my permission. While purchasing their package i have contracted for entire year for 2 of my set top box for all channels and hd channels for entire one year. This fraudulent act is totally unacceptable and i shall take legal...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dhanraj chaudhari
from Anand, Gujarat
Report
Copy

channel not viewing error-400 signal lost

Address:380016

Hello sir,
I am facing error-400 signal lost since last week i had complaint in independent customers care but not getting any response from independent. They are told me service person will come but i am not getting any update when he will come.

Register mobile: [protected]
My customer id: [protected]
Service number independent complaint: 2646206...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vibhanshu Kaushik
Report
Copy

refund from pre- booking

Address:Vinit nagar roorkee, Haridwar, Uttarakhand, 247667

I wanted to cancel my reliance big tv pre-booking and want my refund of 500 rs bacause when i pre-booked 40 days i got message that the installation will be done within 40 days, but even after several follow up i did not get any installation call. I don't want this kind of support in future also so i decided not to go for reliance big tv. Please refund my money back. I only have booking id which i received after pre-booking. Booking id is...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Akkuamit
from Agra, Uttar Pradesh
Report
Copy

not getting hd chanel

Address:Moradabad, Uttar Pradesh, 244001

Hi i had buy new independent tv in dec 2018. Every thing was ohk. But from last 45 days m not getting hd channels. When try to complaint on customer care they told me thats hd channels are not available on our platform. And even dont have any update about hd channels. Now m feeling cheated when i paid 2500 for 1 year and not getting chanel. I want my money back so i can buy any other dth connection.. My number is [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Manik Agarwal
Report
Copy

request for refund

Hi sir/madam,

After a long wait, installation is not done. So i have purchased a new setup box, so i no longer need of reliance setup box, so now i want a refund of my pre booking charge i. E. ₹500, as you are not abel to fulfill your promise.
My booking details are-

Pre-booking id - [protected]
Registered mobile no.-[protected]
Name - rajeev kumar agarwal

Bank details-br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
BALBIR SINGH
from Faridabad, Haryana
Report
Copy

ndtv & hd channel removed from dth

Address:FARIDABAD, Faridabad, Haryana, 121005

I have to inform you that independent tv (Earlier was reliance dth) has removed news channel ndtv india & all hd channels from his dth. We were watching these channel in earlier since last 2 months, we are not watching news channel in dth.

We were book this dth only for news channel ndtv & hd channel while independent tv are not providing these channel. If these channel not provide pl. Refund our money sothat we can choose...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:23-6-334 SULTAN SHAHI CHARMINAR, Hyderabad, Telangana, 500065

I mohammed taj uddin i taken tje reliance big tv dth services for the one year packge on october 2018 that time rilance agicative told me all channel hd non hd channels for the one year packeg in january ndtv is out of channel lot of compliance idit not se the ndt india in march 10/03/2018 star sport channel in telgu & tamil language i told the customer care she told me you pay the extra charges to see the hindi & english language i complain...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
D
Dr. R.K. Gupta
from Chandigarh, Chandigarh
Report
Copy

independent tv

The programs on the independent tv is hardly available. When ever, customer care is called, their reply now is it will starting working. The soft ware has been updated etc. Etc., many times picture freezes and only display is independent since yesterday nothing is coming on the tv. Today, when tried to call customer care ([protected]-10 times at different times), the reply is "please check the number you have dialed" reliance owners are the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
amitsh.amitsh
from New Delhi, Delhi
Report
Copy

feeling betrayed and cheated

Most disgusting company. They r the biggest cheater in the world. First they trapped you on the name of free hd channels. Then they delayed the installation for almost 9 month because they were aware that trai is going to change the rule. Then just month before trai is about to declare the new terms they immediately installed the setup box. And after 1 month all hd channels were block. How big criminals they are. And how made lakhs of people...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jincy Vino
Report
Copy

reliance big tv not working

Address:KACHAPPILLIY HOUSE,IRANIKULAM PO, Thrissur, Kerala, 680734

[protected] THIS ID NUMBER. ITS NOT WORKING AND UNABLE TO RECHARGE ALSO.i WANT TO USE SOUTH INDIAN CHANNELS.If we are checking in shops they are saying its stopped.We paid money for setup box and dish.We want to use this or share alternative solution without wasting our money.

I recharged for 100 first.Then its showing unable to recharge.
My mobile number:[protected]
refund the amount or please arrange another...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
W
wcanil
from Gurgaon, Haryana
Report
Copy

installation pending for booked connection

Address:House no. 623, Block-E, SGM NAGAR, Faridabad, Haryana, 121001

Sir / madam,

I booked for new connection on company website "https://www.reliancedigitaltv.com/home.html" on 04:03:2018 but till date ie. 03:03:2019 its pending from company.
Whenever i am calling they are asking to wait for some more days. Recently company had announced independent dth which is the replacement of big tv and installing for old booked connection.
Today when i called for connection installation,...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
Abhishek Vaidya
from Vasai-Virar, Maharashtra
Report
Copy

most of channels are closed due to inconvenience regretted

Address:J J Nagar Nagindaspada Room No 7, Thane, Maharashtra, 401209

I have purchase this product the month of sep 2018 for 1year subscription for all channels free then why most of channels not shown from your end please let me know asap otherwise i going higher authority ex. Complaint raised to tri authority as in a 2 days after
Msg received from independent tv
Dear customer, welcome to the independent tv family, your customer id is[protected], and your offer activated is freedom 1999. Happy...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
roshan roshu
from Virarajendrapet, Karnataka
Report
Copy

unavailability of channels as per offer_is1000308914

Address:Mysore, Karnataka, 570017

I have booked independent tv in 2017 for reliance offer 499+1999+250 channle absolutely free for ine year including HD channels and loyalty cash back after one year. However, after 2 months all HD channels were blocked without any intimation to customer and also other channels are also being blocked. I would instruct reliance to provide all the channels as per offer or pay all my amount back....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
skbray
from Jamshedpur, Jharkhand
Report
Copy

installation not happen yet

Address:Jajpur, Odisha, 755026

Dear sir
I pre booked one reliance big tv on 3rd march 2018 (Booking id[protected] near about one year gone but still installation not done i[censored] r unable to do why u gave commitment to install it within 45 days, please conform me when u will able to installed it, this type of service we did not expect from reliance u are trying to hurt customer a lot
Your customer service very wrost among all dth operator

Please...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy