Reliance Communications — Network issue

Address:600100
Website:www.rcom.co.in

Dear team,
Reliance number : [protected]
Relationship number:[protected]

I have been using the reliance post paid scheme for last 3 month. I am facing too many issues while using this network. I am settled in chennai city, outside of my house i am having full signal tower, but if i enter in my house – signal is fully gone. Calls are automatically cut while speaking.
Paying rs700 per month is really too much for me, even though i am paying the amount fully but due to signal issue my business is totally running in loss. Many calls i can’t able to attn & able to call.
Since i was an handicap person i can’t attn the call outside of my house all the time. Kindly do the needful at the earliest.
Note: still now i have been used 4 network, airtel, vodafone & aircel all the three good signal and there will not be much more signal fluctuation. I am facing too much signal fluctuation issues only in reliance network.

Thanks & regards
Logeswaran. N
Chennai
[protected]
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Reliance Communications customer support has been notified about the posted complaint.
Jun 17, 2016
Updated by Logeswaran.N
Dear Team,

Still now i have been received two calls from Viswas & Puja. Both of them have promised me that signal problem will be rectified shortly, but still now there is no changes in my network work signal.

Kindly do the needful at the earliest. I am not in the position to attn the call outside of my house. Kindly make me to attn the call inside of my house.

Thanks

Logeswaran
[protected]
Complaint comments 

Comments

Dear Logeswaran,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Dear Logeswaran,

We wish to affirm that as per feedback received from our technical team, our network is running at optimum level at your location. We hope this solves your network-related issues. In case you still face a problem, do contact us again.

Regards,
Reliance Communications
Dear Team,

Almost 10 days completed there is no solution from your side & I haven't receive any call regarding the solutions.

Because of your network i am loosing my total business. Kindly rectifiy the issue ASAP.

Please find my below link which was complaint in Consumer Complaint website. I will wait for two more day still the problem was not rectified, will move on to Consumer court to file the case.

https://www.consumercomplaints.inreliance-communications-network-issue-c1308224

Please do advise on the attached my mobile bill for last month, do i need to pay the amount? since I couldn't able to use the network properly but the bill coming regularly on the monthly basis.

Thanks
Logeswaran
Dear Team,

Still there is no improvement in my network.
I have been complaint for last 3 month. But there is no improvement.

Thanks
Logeswarn

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