[Resolved]  Reliance Communications — No improvement in network from past 6 months

Address:723156
Website:www.rcom.co.in

From past 10months, after introduction of 3G in West Bengal, 2G network is been absolute. And due this Muradi village far 20Km away from Asansol, West bengal, pin code :- 723156, network is been deteriorated. On regular communication with reliance customer care through emails, there is no improvement.

Google map from Asansol to Muradi village is as below:-
https://www.google.com/maps/dir/Muradi+Railway+Station, +Muradi+Station+Road, +Saoradi, +West+Bengal, +India/Asansol, +West+Bengal, +India/@23.6489689, 86.8703343, 12z/data=!4m8!4m7!1m2!1m1!1s0x39f6e46382d30665:0xdac3352e33151bb6!1m2!1m1!1s0x39...

If you zoom the google map, then you can see Baranti Reservoirs, places around this reservoir approx 2km radius, network issue is too much

I am planning of taking 10400/- annual plan where i get unlimited call local and std (in home and as well as in roaming) along with unlimited 3G internet, but looking at the network issue at that place, it is difficult to invest such huge amount in annual basis.

I am not asking for true 3G network in that place, but atleast provide 2G network with coordination with other network such as vodafone or aircel.

For more clarification please contact me on [protected] and [protected] and email id:- [protected]@ymail.com
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Jan 7, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Dec 06, 2016
Reliance Communications Customer Care's response
Dear Dev,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Jan 27, 2017
Updated by itsdev
Please provide me some updates regarding the improvement of the network in above location,
Muradi Railway Station, West Bengal 723156. There is very poor reliance coverage around 2 kms radius from Muradi Railway Station.

For more clarification please contact me on [protected] and [protected] and email id:- [protected]@ymail.com
Feb 21, 2017
Updated by itsdev
Please provide some updates regarding network improvement. It has been 2 months since complaint been launch.
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