Reliance Fresh — Amount debited twice

Address:560034
Website:reliancefreshdirect.com

There was a declined transaction of rs 526.82 on 11/12/2016, with my ICICI debit card and the amount is not yet refunded. I ended up paying twice for same purchase as i was told by reliance executive that amount will be reverted withing hours.

I have all documents with me, let me know if you need anything. I am adding bank statements for your reference.
Please revert my money soon.
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Reliance Fresh customer support has been notified about the posted complaint.
Dec 20, 2016
Updated by Ajay1852
I have not received my money yet. There is no communication from reliance side.

Please find all relevant doc.

Kindly let me know when i am supposed to get my money.

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