Reliance Fresh — Payment declined - ICICI CREDIT NO.[protected]

asdp

from Mumbai, Maharashtra

Address:

Ahmedabad, Gujarat

I the undersigned visited Reliance Fresh Mart Galaxy Cinema Naroda Ahmedabad on 10/11/2016 and purchased some items of Rs.2915/-. At that time I had given Voucher of Reliance of Rs.1000/- and Rs.500/- each.

After the using of my ICICI Credit Card, an amount of Rs.1415/- payment declined by Reliance Fresh Mart, Naroda Ahmedabad on 10/11/2016. And I had given some items returned back to Reliance Fresh. Again one message received from ICICI Bank that
trnx of inr 1415.18 using credit card [protected] is made at Reliance Fresh on 10/11/2016. Avl balance 39963.09.

Kindly do the needful in the matter and arrange to return back an amount Rs.1415.18/- to my ICICI Credit Card at the earliest.

Regards,

SURYAKANT I VAGHELA
[protected]
email - [protected]@yahoo.co.in

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Reliance Fresh customer support has been notified about the posted complaint.

Nov 14, 2016

Updated by asdp Dear Mr. Vaghela,
We understand your concern.
We regret the delay in responding to your email.
We inform you that, the transaction made at RELIANCE FRESH for Rs. 1415.18 debited in your card account on October 10, 2016 and the transaction ID/auth ID is 367735.
We request you to contact your merchant for further assistance.
In case the merchant claims that he has not received the amount please do write to us to initiate a dispute.
In the future, you may also contact us through our Customer Care or write to us after logging on to the Internet Banking channel to know the transaction details.
We look forward to your co-operation and patience in helping us serve you better.

Sincerely,

Korrapati Naveena
Customer Service Officer
ICICI Bank Limited
NEVER SHARE your Card number, CVV, PIN, OTP, Internet Banking User ID, Password or URN with anyone, even if the caller claims to be a bank employee. Sharing these details c
Credit card
> Details of complaint: Item purchased from Reliance Fresh Mart India Naroda on 10/11/2016 amounting to Rs.1415. Credit card not accepted by Reliance Fresh Mart and the same is declined from Reliance Mart. But message received for tranx of INR using credit card 5xxx5005 is made at RELIANCE FRESH on 10/11/2016 . Avl credit INR Rs.39963.09. Kindly do the needful in the matter at the earliest.
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Comments

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from Mumbai, Maharashtra

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