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Runwal Group Complaints & Reviews

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Last updated Mar 10, 2024
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Runwal Group Phone Numbers

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+91 22 6113 3000
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56
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+91 22 2409 3749

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Runwal Group Head Office Address

Runwal & Omkar Esquare, 5th Floor, Eastern Express Highway, Sion (East)
Mumbai
Mumbai City District
Maharashtra
India
400022

Runwal Group reviews & complaints page 6

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D
DubeyRavi
Aug 20, 2021
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Runwal Bliss Kanjur Marg (E)

Address:Mumbai

I booked a flat in runwal bliss project tower E and paid 10% booking amount.The post booking team or the CRM is where i am having the worst and pathetic experince .They shared with me the agreement copy which was full of errors my flat no. was wrongly mentioned.The amount paid till date was wrongly mentioned and had a less calculation of 40K. futher alos i had to made one change in the agreement to which they said this is not possible and...
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Ankesh Panchal
Aug 20, 2021
Aug 30, 2021
This thread was updated on Aug 30, 2021
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Token Amount refund- Runwal Gardens

Address:Dombivali

We have booked a flat at Runwal Gardens by paying a token amount of Rs. 38420 pls gst on Nov 2020. As loan was not possible we asked them to refund our token amont. initially they were denying that refund is not possible but after continuous followups by phone calls and whatsapp chat and also visiting to their HO, finally on March 2021 they said refund is approved and it will take some time. since last one month, their (runwal garden's) CRM...
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S
Shrikumar05
Aug 16, 2021
Feb 7, 2022
This thread was updated on Feb 7, 2022
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Refund of token amount of rs 21000 for Tower 20 flat 0701 Runwal Garden

Address:Dombivli

Dear sir/madam
We have visited your Runwal Garden premises on 1st August 2021. As per discussion held with Mr Mahesh divedi and Mrs Alka Goswami we have given token amount Rs 21000 rs for tower 20 flat 0701 only after the promise given twice by Mr Mahesh divedi that token amount will be refunded by him if not finalized within 10 days .
However as I am going to purchase flat in Pune and the intimation regarding cancellation...
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P
Aug 4, 2021
Aug 4, 2021
This thread was updated on Aug 4, 2021
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Refund

I want my refund 30000...
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V
vizor
Jul 29, 2021
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Not Refunding Booking Token Amount

Address:Kanjurmarg

Runwal made fake promises on booking flat in Runwal Avenue Kanjurmarg...
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V
Vin Vagal
Jul 28, 2021
Jul 28, 2021
This thread was updated on Jul 28, 2021
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Interest ledger without checking the customer previous history.CRM inconstancy to communicate with client based on the process

Runwal Mycity Vista issue with whole runwal process for handover information flat, and still it’s not handover the flat.

CONs:

No steady relationship manger will update you anything. There is always u have to take update.
2. No pre intimation on mail
3. Unknown person will call u and ask u to take the document and without intimation ( CRM team will take opportunity to and make it as delay and...
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A
Aandhiya
Jul 18, 2021
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Delay in Approvals- Runwal Forest

Address:Runwal Forest Kanjurmag West

We had bookesd the flat in Runwa Forest on 1st November 20 at 30th floor considering reduction in Stamo Duty charges. And no one from your team has discussed about the pending approvals of 30th floor. Without approvals, the flat was offered to us and booking also done. We had done all our initial payments before scheduled months. After paying stamp duty registration charges, when we asked for registration date, at that time we were informed...
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Anujsutar
Jul 12, 2021
Jul 28, 2021
This thread was updated on Jul 28, 2021
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Runwal garden Cancellation of Bookin tower 32- 1110

Address:Dombivali

Dear Sir/Mam,

I Anuj Sutar visited Runwal Garden project of on 1st jun, 2021, we like the project and looked for PHASE 4 1BHK of 412sqft in Tower 32- 1110 but ask for some to time to think, the RM Raisa Dalwai said they have some offer going on on which we can get benefits as free Stamp duty and registration so we need to pay amount 1% to available benefits which is refundable if think didn’t work but as we don’t have...
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Mohammad Shoaib Hashmi
Jul 8, 2021
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Rm and customer service is responding on your complaint

My flat number is 3003 in pine tower 3 in A /wing. For carpenter y work I need permission so I m trying to contact my RM from one month but no one is picking phone even I raise my issue in runwal application on 4 July 2021.but still no response.this kind of service is giving from such a big company.i m very disappointed.as without permission I can't start my work and I m facing loss of rent from 2 month...
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As we purchase two flat in Runwal greens cypress flat-3104&3004 in month of November 2020 from propel Developer pvt ltd they not provide us on possession as vedio door Bell, Agglomerate marble Flooring in living room was not fitted properly, in Balcony iron Railing is Rusting they not colour &we paid six months Society maintenance charge by cheque Rs122400 to propel developers pvt Ltd Now Cypress demand to pay us maintenance charge from November...
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T
tarachand 1234
from Mumbai, Maharashtra
Jul 5, 2021
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Compliant of properl Developers pvt Ltd we paid Rs122400 matainace of six month

Address:RUNWAL GREENS TOWER-5 FLAT-3104 NEAR FORITS HOSPITAL MUMBAI-400078

As we purchase FLat 3104 Runwal Greens Tower-5 flat-3104 &paid 6 month matainace of Runwal Greens Tower-5 Cypress flat-3104 amount Rs122400 to propel Developer pvt ltd from Nov 2020to April 2021 they not paid to Runwal Greens Tower-5 Cypress society for it Now Runwal greens Tower-5 Cypress society Demand to pay maintenance charges with interest so we Request to Propel Developer pvt ltd &Runwal Group also So don't break our trust to properl...
+2 photos
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D
Dombivali1973
Jul 3, 2021
Jul 4, 2021
This thread was updated on Jul 4, 2021
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Useless Customer Service from Runwal Gardan

Since 2020 Sep, I have doing follow ups with Runwal Gardan Customer Care & RM team. However Its really appreciable that Runwal has selected right person at right positions who are well trained in cheating and well experienced in fooling the customer. RM are so shameless that they will never reply on email as well as they never reply your calls. Till the time of booking, you will get royal treatment by sales (cheater) team. After that you...
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R
Rajendra.runwal
Jun 30, 2021
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2.80 lac paid towards flat booking runwal my city

Address:Dombivali

Booked the that in runwal my city and paid 2.80 lac towards down payment.. Waited for registration of flat for 1.5 yrs but nvr happened in pandamic lost my job hence asked them for refund but without any legal contract or any agreement they are forfeiting my whole amount

Here is my experience part 1

https://youtu.be/xFTsrCK6HMc

Part 2

https://youtu.be/XuqUhsDdxHc...
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Pearl.xavier
Jun 29, 2021
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Pathetic after sales - NRI client

I have booked in Runwal Gardens T23-1604 and I have not received my payment receipts since a year and half. Horribly handled account by Inzamam Patel, Rishi, Ingita and Sofiya. I need someone to call me and I want to cancel my investment and get my money back....
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D
debi_prasad_1234
from Mumbai, Maharashtra
Jun 18, 2021
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Booking Receipt/Invoice Not Received & Fake Promises

I have booked flat in Runwal Gardens(Dombivli) ph-4 on 13.06.2021. Till now I have not received any single document nor any relationship manager call about the booking. If I am paying for the booking then receipt should be sent to me on same day. I have tried to contact the sale person but she also don't have any idea when can I receive the documents. The process is very slow and I don't know why management is ignoring this.

Sales...
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M
Mukeshrathod
Jun 6, 2021
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Amounting rupees 3,00,000.

Address:Dombivali

Hello myself Mukesh H RATHOD, i have booked a flat in your prestigious project T-18, 2301.
A 1BHK and I have paid almost 3, 00, 000 to the project but due to some reason I didn't get home loan after trying in many banks and financial institutions.
So I contacted firdos madam who was salesperson of mine and asked for refund of amount and she said to send mail for cancellation [protected]@runwal.com after which I can get my money...
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N
nitin127
Jun 3, 2021
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Ruwal Garden T22-0406.

Dear Team,

It is regarding my payment O/S of 40000 which I have already paid and same I have received the payment receipt. I have sent all my payment receipt to Mrs Megha Pushilkar inspite of that why I am getting mail to clear my O/S amount. I am really upset with the service now.
Do Clear my doubt or call me on [protected]
Regards
Nitin c Banekar...
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A
Amit Shetye
May 31, 2021
Aug 18, 2021
This thread was updated on Aug 18, 2021
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Refund of Booking amount (25000+25000) against 2 flats (3BHK)

Project - Runwal Gardens, Dombivali

I had booked a 3 bhk flat in Runwal Garden in 5th APR 2020 in Tower 1 - 1103 by paying 25000 as booking amount. Later we have decided to cancel this unit and i sent mail on 24th APR 2020. Since then, I am following up with them for refund amount. I have contacted them several times and also visited office but no response.
Meanwhile, I have booked another 3bhk unit (T1 0803) by paying...
+3 photos
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D
Dipusonu
May 31, 2021
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No relationship manager or updates on registration

Hello team, I have booked 1.5 bhk in runwal dombivli ph3
I have paid the first initial contribution of 10%, given sanction letter and all necessary documents
Till date I have not received any updates from relationship manager, even I don't have contact since my previous 2 manager have already left runwal.
Even I have shared list of queries which r unanswered till date

Pls support
Dipali sonawane...
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R
Rajshree Kamble
May 19, 2021
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FLAT Booking status

Address:Runwal Gardens

We booked a flat in runwal gardens in jan 2021 against a cancelled booking. We paid the booking amount and the 5% within a week to avail the stamp duty discount. Since after that nobody was bothered to even call us and give us update about flat allocation. After lot of struggle talking to various sales representatives the flat was alloted to us in the month of April. The RM kept changing for us and nobody is on same page. Now everyday I get...
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