Safexpress Complaints & Reviews

I've received my courier from Delhi to Dhanbad on[protected]. On opening it I got to know that one of the content was missing (worth Rs 1100). I put it into the notice of my Safexpress delivery boy, also to the dhanbad branch Safexpress manger. They gave me the number of your Jharkhand head manager Mr. Vinod (from Ranchi office). I put my problem before him also but in vain. No action has been taken from such a reputed company for their customers....

I bought a Safexpress carton and put my luggage in it weighing about 10kgs. But today when I received it the carton is torn out and my expensive clothes and important documents are missing from inside it. I submitted the good on 14th December 2015 at Pilani WB Number 43121015. My goods which are missing were worth approximately Rs 20, 000. I am very pissed off and unhappy because of the service they have given and torn out luggage. I...

I K giridhar rao receiver of two boxes of luggage delivered through safexpress with way bill no 44322656 have not received it yet. The luggage was delivered on[protected] at bits hyderabad campus through campus to home service. In the web site when i track it is shown that the luggage was delivered on 18th to adoni(town). But the delivery has to be done to yemmiganur(518360) a small town near adoni and even an extra amount of rs 750 has been...

I send my five(5) parcels box from Kolkata, Shantipur to Imphal on September on the name of Sorensangbam Rajen Singh, Singjamei Thongam Leikai, P.O&P.S:- Singjamei, Manipur (Imphal West), Pin no.-795008. My consignment nos./Waybill no. Is 4391981. Out of 5percel box I received only four (4nos.) parcels box on 27/10/15 at 4.23pm.One box still left to receive. On that left one box have many new clothes and costly products insides the box which...

This is Rohit Rana from Pune have complain that the Safexpress has not yet delivered my product since the estimated date has crossed months. And I have already paid the amount. The Waybill number is 83270619. When complained via phone call, they seem that it will be delivered within 48 hours but their 48 hours has no end at all. Please kindly help this problem resolve as soon as possible...

I ordered a mattress from this service provider to be delivered in Bangalore. My consignment was booked from Meerut on 19.11.15. It arrived in Bangalore on 21.11.15. Today the date is 28th November, but still i have no update of my order. It is sad that i'm searching the contact point to get some detail but no one is bothered to call and update me. I have called the branch office and they gave me umber of another person and the chain...

Sir,
I, Shiba Pradhan, am the receiver of the items(grappling mats) of Safexpress waybill number[protected]. The items have reached Kolkata Hub by 10th November but I am yet to receive them. I run a Mixed Martial Arts training centre and the mats are of prime importance to me. Even, more so as we have a kickboxing tournament in December and an MMA tournament in January. Everytime, I call the customer care they would forward some email...

Sir i have been in touch with your customer care department about the delay in delivery but till date there is no progress in my shipment. please let me know where is my packge and when will i get it? else give me the details of the person responsible for paying compensation for the delay in delivery. regards ravi kumar...

I sent a cartoon from SAFEXPRESS WAYBILL NO. :45463703 dated 09/11/15 from Bhiwadi, Rajasthan to Banglore. It was delivered at the destined address in the worst condition. The box was broken from all the sides and it seems to be intentionally opened as the strips were either broken or misplaced. the box was even delivered open as the packing tape was open from the top. i have attached images for your reference so that you can have a idea...

I have booked my house hold items in a transport company ARSHDEEP TRANSPORTS, Bhisiana, Bhathinda, Punjab ad on 28 Jul 2015 and was forced to be picked up from Trivandrum Safe Express on 07 Sep 2015 in a Damaged position. Want to claim damages...

I purchased from a TV from flipkart. They delivered through SafeExpress. My Shipment was booked on 05-NOV-2015 with Way Bill No 83914755. EDD accroding to SafeExpress WebSite was 15-NOV-2015. It is still at the hub. It took 5-NOV-2015 to 12-NOV-2015, 8 days to reach from Delhi to Panipat. Which is just 2 hours away (80km). And after reaching this shipment is still not out for delivery its Delivery Date has also crossed. I don't know...

Hi, Waybill# : 83913821 booked on 29/OCT/2015 is not delivered. It has been more than 18 days and also no response from customer support. Waybill# : 83913821 Origin : BANGALORE Destination : TRICHY EDD : 04-Nov-2015 (By Surface) Track Another Waybill BOOKED 29-OCT-2015 PICKED 30-OCT-2015 IN TRANSIT 30-OCT-2015...

I am in the same problem as another complainant. I wonder if this problem is unique to GOA.

Ordered a TV on 28 Oct given date of 6th Nov. The item was not even picked up till as per details below

It may take 24 hrs for the tracking information to be updated by the courier.
Mon, 9th Nov03:30 pm
B2C Waybill Debagged (Sealed Bag) At PJI80

Tue, 3rd Nov03:20 pm
Pickup Request Updated...

I had placed an order for a TV from Shopclues.com. The set was picked up from the the pickup address however, after raising complaints with Safexpress customer care, the resolution is consignment not traceable. I've already paid for the television set on shopclues.com with order number: 72632214 Tracking Number with SafexPress: 83270786...

As per Safexpress website my shipment vide awb 43937869 had been received at the Safexpress Kolkata HUB on 8th october 2015. It was supposed to be delivered by 13th October 2015. On contacting their helpline, I was told that due to heavy bookings they were unable to deliver the same within time and expected the delivery to be made by 15th October 2015. i have contacted their contact centre and have spoken to multiple supervisors by...

I have booked a TV through shoclues on 14 Oct 15. They shipped the consignment through safexpress on 20 Oct 15 vide way bill no. 83269157. As per website information, item picked on 20 Oct 15 and has to be delivered on 30 Oct 15. When I spoke to customer care of safexpress regarding the shipment then only they have started monitoring my shipment. As per their information, item dispatched on 30 Oct 15 after my query. Even after raising so...

Consignment has reached my city 5 days back but didn't get delivery till now. Expected delivery date was[protected] but the consignment is still not out for delivery on[protected]. very bad service. Might be they are looking fo more consignment expected in my locality but 6 days is too much. 2-3 days could be acceptable....

Waybill no 84059146 EDD 29/10/15 I booked a Micromax tv (OD[protected] from flipkart on 14/10/15, flipkart shipped it to safexpress on 23/10/15 and the tracking page shows that my consignment has reached to the destination HUB on 26/10/2015. Since then it is just sitting there and rotting in their warehouse and they failed to deliver it on the EDD (29/10/15) I dunno what the hold it's just 3km away from my house. The customer...

I ordered a TV from Flipkart on 14 October, 2015 and it was to be delivered through Safexpress. Waybill# 84071873. The shipment was being done from Bangalore to Panaji, Goa. The consignment left from Bangalore on 16th Oct and reached at the Panaji hub on 18th Oct. It was out for delivery on the same day but after few hours the status changed to "Consignment Undelivered, Reason :-Shipment returned unattempted". There was no attempt done by...

While checking the status of delivery it is observed that my shipment is lying at destination since 25.10.2015. I dont know why the shipment is not delivered to me till date.

Please look into the matter and deliver my shipment at earliest.


Waybill# : 34827562 Origin : JALANDHAR Destination : THANE...