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Safexpress Complaints & Reviews

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Last updated May 7, 2024
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Safexpress reviews & complaints page 51

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R
Red0211
from Nellore, Andhra Pradesh
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Pathetic Service

Address:500081
Website:www.safexpress.com

I placed an order for Onida TV through Flipkart and they chose Safexpress to deliver the product. The tracking data always showed "In-transit" from 19th Oct till today. When I called the customer care they have no damn clue about the where about of the consignment. I received the product on 26th Oct but till today the tracking status shows "intranst". Service personnel from Onida won't do the installation until they receive an confirmation...
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KaranD Singh
from Anand, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non delivery of articles

Address:Jalandhar, Punjab, 144003
Website:safexpress.com

I had send a consignment of 18 bundles on[protected] to TAURU (HARYANA) from jalandhar city (PUNJAB) via consignment no. 44325533, till now its[protected], my goods are not delivered. On inquiring from Your Jalandhar Branch Manager(Mr. Mishra) about the consignment, they are telling "due to some faults we got your consignment losted and we have got the same and we will be delivering it today" from last 5 days. I would like to know when my...
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I
indardadwani
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Unprofessional Company

Address:Ajmer, Rajasthan, 305001
Website:Safexpress.com

I have order a Kawachi Mop set online from peppryfry.com platform and the above mention courier company ( safexpress courier) take the responsibility to delivered my product on time i.e 12 Oct 2015 .My waybill no. is 83813465 but the product is not delivered even at present day and when i call the customer care they all don't have any proper answer or concrete reason for delay these guys are not replying of emails too. i feel harassed by...
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I Venkata Krishna
from Nagar Karnul, Telangana
May 1, 2024
This thread was updated on May 1, 2024
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Unreliable replies for delaying 9 days from the estimated 18 days duration

Address:New Delhi, Delhi
Website:safexpress.com

Waybill No: 39244006. Purchased through Amazon on 30 Aug. Website shows it reached the nearby place, 30 km far from my residence, on 5th Sep. Today it is 27th Sep. Called Head, Regional& Local off. No action. Local one lies that the phone is switched off when he came for delivery. But says wrong area name. Irrelevant ans. Need the product to be delivered....
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Sreenivasulu Reddy kaladi
from Akkarampalle, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non Delivery of Consignment

Address:New Delhi, Delhi
Website:www.safexpress.com/

Way Biil: 43956940 My consignment has reached the destination place tirupati on Sept 14th 2015. But till date i am yet to receive it. I have lodged a complaint in safeexpress portal. I have repeatedly called the people working in Tirupati for my consignment. Despite my repeated calls it was not delivered. The reply i received was that they had forgotten about it. Kindly take immediate action for the inconvenience caused to me....
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V
viju1231
from Gurgaon, Haryana
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Delayed door delivery

Address:Gurgaon, Haryana
Website:www.safexpress.com

Shipment booked from Delhi NCR for Nagpur waybill no. 83331624 on 02.09.2015. The shipment has not been delivered yet though in tracking it is showing that the same has arrived at Safexpress Nagpur Hub on 07.09.2015. Please arrange for delivery ASAP....
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S
shabber711
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery disaster

Address:Bangalore, Karnataka

With reference to waybill no. 43782445. This item has been delayed longtime. Every day I get the information that I'll get the shipment by today and it doesn't get delivered. This happened for two days. After 8 to 9 complaints and calls, all I get to hear from Safexpress that we are really sorry for the inconvenience and we will escalate this complaint at priority. and still no resolution. There is no information on who is the delivery...
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Address:Bangalore, Karnataka

I had ordered online through Ebay.in on 12th Aug 2015, I got email from ebay saying the product is shipped via safexpress waybill no: 44313139 on 22nd Aug 2015. Since last week I am trying to get status about this waybill no, on their website tracker, it shows error: Waybill No not found, when called them and asked the status, they are asking to contact from where you booked this consignment, when explained them Ebay is sending the product...
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M
mk_555
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unwilling to deliver .... fake tracking info. .... worst courior service

Address:Meerut, Uttar Pradesh

I ordered some stuff online and they sent it through safexpress on 13th August to travel a distance of about 100 kms. The deadline of delivery on safexpress website is 20th August. On 20th August, I received a call from their office saying that he is giving me the number of delivery boy, call him and ask him to deliver your order, otherwise he will not deliver. When I called him, then he said he will come in 1 hour but after 15 minutes he...
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C
Chandershekhar.evok
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Safexpress is very very bad transport

Address:Gurgaon, Haryana

THESE TYPE COMPLAINTS WE ARE FACING EVERY MONTH & NO REPLY GETTING FROM SAFEX. DOcket no. 43219682 booked from Faridabad to Mumbai on 12-08-15 which is to be deliver on 18-08-15 BUT TOADY IS 21ST & STILL NOT RCVD. we are calling safex from 4 days but they are saying octroi amount is not rcvd. while which already paid on 18th....
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C
connectankush
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No delivery and No response

Address:Mumbai City, Maharashtra

These people keep the good dont even deliver back to sender nor to receiver. When i called back since 4 days They say they will revert soon but they never revert. Every time new person tells a same thing . They never has status of consignment....
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8
83330017
from Thiruvananthapuram, Kerala
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Product not recived/not delivered to owner

Address:Thiruvananthapuram, Kerala

As part of my prepaid order from Fabfurnish, one of the item was sent through safexpress.The order was placed on 16/7/2015 and the waybill number[protected].tracking details was shown as the product was in transit till 31 st july and it has been delivered on 30 th july.I tried to contact the safexpress office in Trivandrum through the contact number provided in the internet-[protected].After hearing the complaint, the person said he will call...
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P
prudhvi10
from Bengaluru, Karnataka
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Product not received

Address:Bangalore, Karnataka

6/8/2014 and today 7/8/2014... client numbers:-[protected], , , , , , [protected] this person didnt lift my phone could not responding... my waybill number is43847636... [protected] the person contain this number he is a safe express client ... i call him on 6/8/2015 morning he asked my webill no and he said the product will come afternoon..i call him afternoon ans he asked webill i told and he told it will come tomorrow...i call morning...
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K
ktnag
from Bengaluru, Karnataka
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Never delivered even after multiple follow - ups

Address:Bangalore, Karnataka

My waybill number is 43208719 ...safexpress is telling me that the the package is arived at Bangalore from 3rd Aug 2015 but when i contacted they are telling the product must be delivered and they promised me that the product will be delivered on 5th Aug 2015 and I have been waiting and calling them but not getting delivered and none of them are able to deliver....
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W
Wani Ashu
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Never delivered even make a death of a patient whose life saving drug was procured

Address:Srinagar, Jammu and Kashmir

BOOKED Jun 29, 2015 IN TRANSIT Jul 8, 2015 Arrived Jul 13, 2015 SINCE FROM THE 29TH NO ONE TURNUP, NEVER BOTHERED EVEN ABUSED, COMPLAINT NOT ENTERTAINED, the goods were booked from indore to sringar on 29th june till date no clue of goods niether ANY information shared...
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Abishek Mahendiran
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NO DELIVERY

Address:Bangalore, Karnataka

my waybill number is 85513906...safexpress is telling me that the the package is on hold as per infibeam instructions..but when i contacted infibeam they are telling there is no hold like that and the product must be delivered and they promised me that the product will be delivered on 8th july..but safexpress customer care i behaving very rudely with me by using harsh words and they are telling me that "YOU PAID TO INFIBEAM AND NOT TO SAFEXPRESS"...and...
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Chandershekhar.evok
from Noida, Uttar Pradesh
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Safex Note deliver the consignment

Address:Gurgaon, Haryana

Our vendor had booked the consignment from Noida(UP) Banglore on 25th June which should be deliver on 2nd but Toady its still pending for delivery. Nobody giving the reason of it. I am sorry but we are facing issue from safex from a Long Time. Way bill no. 42829224 Regards, Chander (Evok)...
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Address:Bangalore, Karnataka

This is regarding WayBill Number 42896732. The consignment was booked from Nasik on 22/06/2015 and reached Bangalore on 24/06/2015. But it has taken ages for Safexpress to deliver the item within Bangalore. I have done multiple follow ups with Bangalore Branch office in Peenya (+91-[protected]) and they have had new excuse every time I've called them to know the status. 1. Consignment reached Bangalore on 24/06, but was kept in Bangalore...
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SSP Ravikanth
from Visakhapatnam, Andhra Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DAMAGE AND MISSING OF ITEMS.

Address:Hyderabad, Andhra Pradesh

Dear Sir, I have booked my house hold items from Jammu to Hyderabad vide way bill no. 41169181 dated 12 Jun 15. I was delivered the damaged items on 22 Jun 15 at 7 PM. Some of the valuable items were missing. Suit cases are damaged and clothes are dropped from the suitcase. My service uniforms, Ladies and kids wear were tear and wear condition. Air bags were damaged and torn condition. Cartons were damaged and valuable items were found missing....
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N
neerajagrawal_n
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Safexpress - Consignment not delivered even though reached at destination

Address:Patna, Bihar

Hi Safexpress team, Its regarding waybill no. 82124228 .Product has not been delivered to me yet. But I tracked it and even called your customer care no. 10 times and they are not at all taking any action. product is already in Patna from 1 week but not delivered to our home. It seems to be a very bad service since you are not able to handle the consignment delivery even though it has reached to the destination way back and its just...
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