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Safexpress Complaints & Reviews

3.7
Last updated May 7, 2024
Complaints 1069
Resolved
718
Unresolved
351
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Safexpress reviews & complaints page 52

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M
mukeshrtl
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

send me incomplete product.

Address:Patna, Bihar

I have order through online website. its is voltas split air condition. but they delivered only one part which is inner part of ac. outer part is missing. its one of the blunder mistake which I have faced by any courier company. my way bill no. is 82123769. i refused to accept. I told him to delivered complete product. so resolve my issue immediately....
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Rashad Musthafa
from Kannur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Late delivery with damages

Address:Kannur, Kerala

Way bill no : 42433759 Booked my bike from new delhi to kannur on 09/06/2015 via safexpress on which they promised me the delivery within 5 days. Now the bike has reached here after 14 days on 22/06/2015 with 2 damages and they are not ready to give tbe claims for which they charged ₹.1500 as packing charges. Here branch manager and regional Manager are least bothered about the same. Still the item has not delivered. Very bad experience...
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Bappa123
from Kharagpur, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheated and lost consignment no : 82122420

Address:Paschim Medinipur, West Bengal

Consignment no 82122420 is lost by safexpress courier from last 1 month they are arassing me by saying that You will get the product on time but no such thing was happened. Due to this the amount and product both was stuck and after multiple follow up they still not getting the product. The consignment was booked from Delhi NCR and should be reached by 29 May 2015 to Kharagpur but still it was not delivered and now It was showing destination...
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L
lalith1986
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order not delivered after 5 days from Estimated date

Address:Bangalore, Karnataka

Hi, Waybill number 82086953 has not been delivered yet and they keep giving new excuses every time I call them. The destination is bangalore where it has arrived on 8th of june however not yet delivered to the address after 10 days. They even dared to say they don't care even if I take it up with the consumer court. Even the shipper "pepper fry" is equally responsible for this as they're not initiating refund. They say they wouldn't...
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shilpimittal
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

received damaged product

Address:Saharanpur, Uttar Pradesh

To Manager, I had sent a temple through SafeExpress at Banglore location on 30-May-15 with Tracking id 42465888. But it is received as damaged as you can see in the attached images. Even I have used a wooden packing still It is reached as damaged. Its cost was around 9000 rs and i have given around 1000 rs to dispatch it. The total cost is around 10000 rs. As it is already been insured by SafeExpress and it is the responsibility to...
+5 photos
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P
Piyush Pallav
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Items Missing

Address:Mumbai City, Maharashtra

Hi, I had used safe express to courier my bike and 2 cartons of house hold items from Chandivalli, Mumbai to Jamshedpur, Jharkhand . On arrival of the cartons, i found couple of items missing including 1 watch and 3 chappals bought for my mother . Waybill No # 42424142 Date of Delivery : 13th June 2015 My contact no : [protected]...
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V
vansin
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delay in delivery

Address:Bangalore, Karnataka

Hi Safeexpress team, Its regarding waybill no. 42866290 .Product has not been delivered to me yet. But I tracked it and even called your customer care no. 10 times and they are not at all taking any action. product is already in Bangalore from 1 week but not delivered to our home. I really want to know, what are you guys doing from 1 week .Are you guys yoursel[censored]sing it.If you will give this kind of service, customers will surely think...
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G
g.raja
from Kurinjippadi, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

one box is missing during delivery but still there is no reply

i have received 18 boxes from safexpres the way bill number is 42491520 but total box booking is 19 so the one box is missing after the one month is gone still there is no repllly and the missing box is not delivery till date please take care of this issue thank you g. raja [protected]...
+2 photos
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V
vishnu salim
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Damaged Luggage

Address:Thrissur, Kerala

The consignment was sent by myself when I was vacating my hostel from Nashik to Kerala. I received all my luggage on time but one of my bag had paint pured on it. I don;t know if it was on purpose or by mistake. But i'm not able to use the bag anymore. So, my condignment reached me on the March 12th and I have been sending mails with the photos and other documents continously from the 25th of March. Till now I haven't received any refund...
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D
drishikadaruka
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery in completely dilapidated condition

Address:Bangalore, Karnataka

My consignment contained a Television of declared value of Rs. 5000 delivered form Asansol on 24th April 2015. I received it on 7th finally after making several calls. The T.V. was completely broken . There seems to be no way wherein it can be restored to working condition again. In all probabilities they realised how damaged the consignment was and hence did not bother to deliver until i made called them.But then why deliver the dump at...
+2 photos
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D
Devesh M
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to track my shipment

Address:Mumbai City, Maharashtra

Hi, Kindly confirm me the status of my order, i am unable to track it. Earlier it was showing that my order is in transit and date was 24th April, now it's showing 27th April. If it was in transit at 24th April, then i didn't received it yet. It's more than a week. Customer care is also unable to provide the update. It seems that there are some issue with my order. Please verify the same and update me asap. Shipment no: 82120050...
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N
nutfame
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding undelivered dispatch

Address:Wardha, Maharashtra

this is to inform u that materials booked from Ludhiana to Wardha vide LR No.40768347 DATED 16.03.15 has not yet reached the destination.After tracking we found that the goods has already out for delivery on 21th.but not yet delivered to till date. Very unhappy and sorry about poor service.Hence we request to look into the same and kindly arrange to deliver fast.Else we shall inform our principal NOT TO BOOK AT SAFE EXPRESS IN...
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J
jayantac
from Bargarh, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Goods not delivered till now from Agartala to Kolkata

Address:Kolkata, West Bengal

This is regarding a complaint against safexpress Consigment no[protected].I sent a truck full of Goods from Udaipur, 60 kms from Agartala, Tripura for Kolkata on 23 rd March 2015.They promised me to deliver my goods at kolkata within 7-8 days.Now it has been 22 days but, still my goods have not reached kolkata.This is a serious issue as my valuable items are in the goods truck.Neither Safexpress, Agartala is responding, nor the DELHI main office...
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sanjay pandey allahabadi
from Noida, Uttar Pradesh
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delivery

Address:Gurgaon, Haryana

this is to inform u that materials booked from Baroda to Gurgaon vide LR NO 41706304 DATED 16.03.15 has not yet reached the destination.After tracking we found that the goods has already reached gurgaon on 21th.but not yet delivered to till date. Very unhappy and sorry about poor service.Hence we request to look into the same and kindly arrange to deliver fast.Else we shall inform our principal NOT TO BOOK AT SAFE EXPRESS IN FUTURE....
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suresh barad
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

late delivery

Address:Ahmedabad, Gujarat

I have purchased some material from EMIBAZAR online and they have dispatched the material through Safexpress Way Bill No. 41785487 on dtd: 04.03.2015. Now the material arrived at Ahmedabad on dtd: 10.03.2015 and I have recd call from (91 [protected]) their office and confirm that your material will dispath and you will get it on 11.03.2015. But Still on dtd: 13.03.2015 I have not recd this delivery from Safexpress. Even they provide us wrong...
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PallaviBaruah
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broken Consignment

Address:Bangalore, Karnataka

My consignment was booked from Jorhat (Assam) to Bangalore. Along with few cane items, there was an Antic crockery set; the entire box was delivered in pieces. When complained to SafeExpress Bangalore Contact person, Mr. Rudra ([protected]) – his response was we have delivered a box which is unopened, rest is not our responsibility. Mr. Rudra is a very rude person who knows only to yell/shout at people. The delivery people were...
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Satish chakarwarti
from Shahdol, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Timely delivery very poor

Address:Shahdol, Madhya Pradesh

Dear Sir, Please active the service of delivery very pour Rewa Safexpress warehouse 3&5 days rewa to shahdol delivery Note:-check attachment of proof Regards Satish Chakarwarti Bhagawati India Motorizers Pvt.Ltd Shahdol M.P. [protected]...
+1 photos
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Neetika Raina
from Jammu, Jammu and Kashmir
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Safexpress Delivery boy refuses to deliver items at home

Address:Jammu, Jammu and Kashmir

I am expecting a parcel from Safexpress. Following is the information about my consignment: Courier Company Name : Safexpress Tracking Number : 81969572 Dispatch Date : 24th dec I just received a call from their delivery boy - (Mobile Number - [protected]) He said he is going to drop my parcel at somebody's house and I should send someone to collect it. I demanded that the item to be delivered at my house as I have no clue whose...
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shakti7197
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order still not received

Address:Allahabad, Uttar Pradesh

Hello Team Snap Deal,

Please refer the below attached Image which shows contradictory statement made on you official website that Shipment is delivered on 2/11/2014, while your Courier partner says it has been delivered on 27/112014 against my Order No[protected] on[protected], & THE GROUND REALITY IS THAT I HAVE NOT RECEIVED THE SHIPMENT TILL TODAY.

So if you are not able to investigate that where my shipment...
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Amey Patil
from Mumbai, Maharashtra
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Product not Delivered Yet

Address:Mumbai City, Maharashtra

My Waybill no is 40468589 i ordered this product on 25 october 2014 still not delivered yet please try to delivered my product on Monday 10 November 2014. I booked the product on 25 oct 14 today its more than 15 days why you people are doing this? Worse experience i ever had u people just gave us fake promises Blue dart, DHL are professionals not like u Go & learn some Professional work from them & then come in Market I...
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