Safexpress Complaints & Reviews

My shipment started from source location on Monday 27th June 2022 and was supposed to reach destination max by 2nd July 2022, today is 4th July, I still haven't received my shipment also not getting proper response from the customer care.
Please refund my amount for the delay and inconvenience caused....

WayBill Number:[protected]
I have registered to transfer my bike through safexpress, and they told me it will get delivered in 4-5 days. It has been 9 days now and I haven't yet received any update on this, on tracking. it shows it is in transit.
Please deliver it as soon as possible, or update me with the exact status.

Their helpline number is always busy, never picked the call, so much frustrated by this, not...

I am New Dar Drug Deal Budgam Kashmir sir I have a consignment pending at Srinagar office from last two days I have contacted one Mr Umer bearing cell no.+[protected] yesterday but as per govt. order my office was closed. Mr Umer argued with me a lot .now today I called him again now he is asking me to receive consignment on my own .it's unfortunate I have already paid for my services.why i was treated like this .if you suggest me to stop...

Dear sir,
I have booked parcel from bodh gaya and bangalore. But even after reaching to bangalore my parcel was not delivered to me on time it took 4 days extra for delivery as the driver was on leave what i was told.
"Waybill no.[protected]
Delivery branch Bangalore
Packing was opened and tape was cut open, materials found short". This was complaint i made to bodh gaya office he promised for compensation for...

Refer to the image attached. I called up safexpress delivery @[protected] (or I was directed to this number by some safexpress employee). Now, this person is committing everyday to deliver and has delaying it since last 10 days. I have booked on 14th June but still parcel is not received in bangalore. Would request you to help us in the delivery of the luggage...

I have made a pick up request to safe express. This person from Express courier and cargo came to pick up saying that its from safexpress. Now they have not sent it through safexpress, , and my parcel has not yet been delivered even after 2 weeks, , even though they took the charge saying it'll be delivered within 1 week.
Please get back on how a pick up request made to Safexpress, given to someone other courier without the customer...

I had ordered an e cycle from 91 outdoors on 17th June 2022, they sent in safexpress the consignment reached to ranchi and their warehouse is just 20min from the delivery location on 25th June it self but still i didn't receive my package and I also submitted query several times, i didn't get any response from them.
Safexpress Waybill no. :[protected]
[protected]@gmail.com...

I have send my parcel through safexpress, , but it has not being delivered even after 2 weeks. The waybill number given to me, , was wrong. It has been delivered to a different person and different address. I have send request to update me, , but to no avail. The safeexpress team is not updating me about my complaint or not acknowledging .. as a customer, , I have the right to know whereabouts of my parcel or the problem with this parcel...

I have an order with waybill no[protected], when tracked it shows that the order has been delivered by 25th June, but I haven't received any such order, nor I got any intimation message for out of delivery.

Please look into this matter seriously, as I haven't received anything yet and also the customer care number is not answering my calls....

My scooty and trunk was booked from Lucknow to Chabua Assam through safeexpress. Waybill no. is 91478130. I have received my scooty fully damaged and battery being stolen from it. Also, there are dents allover the trunk (fully damaged). Kindly compensate me with the amount of damaged and stolen items. Also, take necessary action against your safeexpress staff for damaging and stealing....

This is the 3rd time i am facing this issue of material damage at the time of delivering material, very sad to hear this much damage to my client's material,
when he is paying extra than other transportation.
now, i cannot provide my client with surety of the safe delivery of material by safexpress

pls look into this matter. as my client is unhappy with your safexpress delivery service.
client is asking...

As per way bill no.[protected] dt.04.06.22 padcel reached at bengaluru dt.08.06.22 dut not delivered to customer
Parcel very urgent
Please deliver parcel...

I booked LED tv form amuzaffarpur to jaipur i complaint so many time but no responace given from your side ... Give me solution about it my bill no[protected]...

Booked a shipment on 5th may from Gaya, Bihar to Hisar, Haryana
received the package well in time but one of the 4 boxes did not belong to me
have been trying to complain about this for past 45 days or so
no rly from safexpress customer care over mail, phone or even the local safexpress office individual.

everytime i send a mail to safeexpress mail id, i get a new complaint token number. the difference...

I had taken logistic service of Safexpress to deliver my household items from Silchar (Assam) to Uttarpara (West Bengal) on 2nd May 2022 (Way Bill no:[protected]. I've received the consignment on 10th May 2022. During the time of the delivery I have found that my water purifier's cartoon was partially opened & the outer portion was severely damaged. I have mentioned the damage details in the challan copy on that day & also shared the details...

Waybill no.[protected]

Safexpress sent me someone else's bag instead of my bag. They are not responding on calls or om email. There is no way to contact them and they are not taking any responsibility of this issue. Horrible customer experience....

The estimated delivery date is 7th June, 2022. But the courier isn't arrived till now. We have contacted and they are giving excuses that they would delivery the next day. If we talked seriously, they told they won't deliver it and warned us to do whatever we want to do...

Give not reply and not any respons on consumer toll free number

so i can bear many problem get my parcel and at that date i give not my parcle

my parcel reached 30may2022 on mandvi but still date give me not my parcel my way bill number ''[protected]''...

Sir my parcel waybill no[protected] is not being delivered to me. Whenever I enquire form safexpress customer care I am being told that it will be delivered today or tomorrow repeatedly. But my parcel remains undelivered. I am getting frustated and mentally tortured with such kind of response from your courier services. Sir pls make the delivery as soon as possible other wise I am sorry to say that i will register my grievances on consumer...

We had booked a consignment from Kumbam to Rajkot in express service as suggested by this employee of safex stating the consignment will reach the destination in 3days time and hence the charges are almost double like 18k for the shipment by lorry.

Today when called the customer service and tracking on website, it shows the consignment has reached only DHULE and still 700km to Rajkot which may take a day.

Express...