Samsonite India — Defective Samsonite Backpack

Address:	New Delhi, Delhi, 110064
Website:	www.samsoniteindia.com

Dear sir,

My name is Kuldeep Bed and I have purchased a Samsonite laptop backpack from Samsonite factory outlet shop (Real Travel World @ Hari Nagar, New Delhi) on 2nd Aug 2016. just after a month i noticed a stitches defect and i went to outlet to get the solution and they replaced the back and provided me the new bag after a week and said, it could be a manufacturing defect, now just after a month again i noticed the same defect. I confirm that i am using the bag only for laptop, tablet, mini ipad and the corresponding cords for the above items. now i think i don't want to be fool again to receive the same bag again n again, now i want a compensation on that from Samsonite or i will take some serious action again Samsonite, Find attached the copy of the bill. Since this damage has happened twice within 3 months. i am looking for right compensation from samsonite