Samsonite India — Laptop briefcase bag - zip not working

Anafees

from Chennai, Tamil Nadu

Address:	Lucknow, Uttar Pradesh, 226012
Website:	www.samsonite.com

I bought a laptop bag on 05.02.2015 from prithvi traders (Faridabad) but after some times its zip stopped working properly. I contacted to the nearest available service center at halwasiya market, hazrat ganj, lucknow and they repaired it for 4-5 time but the problem is still there and they are not at all replacing the zip nor replacing the bag which is still under warrantee.

I am a working man and cannot go everyday for its repairing at service center.

Please help me in replacing my bag.

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Samsonite India customer support has been notified about the posted complaint.