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Samsonite India

Samsonite India — office bag wheel replacement

Address:560072
Website:samsonite

Office bag[protected] savio

Given for replacing the wheels 15days before bur returning without replacement claiming no spare wheels!!!

Please let me know why do you sell the products for which you cannot provide the consumable like wheels!!!

Are you expecting the customer just to throw the 12k bag just for the worn out wheels!!!
I even spoken to local area service manager (Bangalore) who replied recklessly!!
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Comments

I had given my bag for zip repair on dec2nd 2018 with invoice no:45472.
I still didnt get back my bag. What you guys are doing with it? Does it take so much time to fix new zip? It has already exceeded 15 days. I must say worst service is provided by you guys. Horrible work process followed by Samsonite. requesting to send my bag back to me ASAP.
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