[Resolved]  Samsung — Manufacture defect with display & power button

Address:Pune, Maharashtra

I have purchased a Samsung Galaxy Grand Quattro from an authorised Samsung Showroom (Radhika Communications, Pimpri, Pune). The display of my mobile is not fresh. It has a dull shade. I compared my mobile display with other Samsung Quattro mobile and one can easily identify the difference. My phone's displays while color as cream color or dull while color. I have posted the complaint 8-10 times and I have called the customer care amny times. But they is no folloup from there side. From day 1 I am trying to get the problem solved but Samsung Service is worst of all. They dont have experts in service center. Samsung is not providing me new mobile they are saying that it can be repaired. I have purchased Samsung so that I will get good quality product but if Samsung is producing such low quality mobiles, then it is better to buy Micromax, Karbon, Xolo mobiles which are available at very good price as compared to Samsung. My ticket no is: [protected] Dont ever buy any Samsung product. They are worst. Better to go for Micromax, Carbbon, Xolo.
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Aug 14, 2020
Complaint marked as Resolved 
Mar 04, 2014
Updated by sagarsp
Samsung, refund me the entire amount.
Thanks Samsung.
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