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ShopClues.com Complaints & Reviews

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Last updated Dec 13, 2023
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Gurgaon
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122 001

ShopClues.com reviews & complaints page 208

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M
mrafiq95580
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Money not refund

Website:shopclues.com

Dear sir i order samsung led 40 inch tv on 5th of november 2015 on shopclues under order no 74633705. When i check order status on shopclues website it shows Tracking Number: 80896 Shipment Date: 07 November 2015 Carrier Name: Beacon Surface but when i check status of this tracking number on beacon surface website it shows no data found and when i contact to shopclues they said we will send your product soon and ask me wait for next 48...
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M
Maddy81
from Visakhapatnam, Andhra Pradesh
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Product not received. Refund not processed

Address:Rangareddy, Andhra Pradesh, 500090
Website:Shopclues

This is to bring to your notice that I have booked a gold coin with order number 72412616 worth amounting 27000. I haven't received that product and requested to refund amount, but there isn't any action from shop clues. I have been consistently following up since one month. Please take corrective action...
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S
sriamit84
from Bengaluru, Karnataka
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Samsung 40J5100 LED TV

Address:122001
Website:www.shopclues.com

This is with regard to the order I placed for Samsung LED TV(40J5100) with the order id : 75084452 on 08 Nov 2015, 08:57 PM.I received the product on 21-Nov-2015 and found it defective. I have filed a return request to refund my money on the same day 21-Nov-2015 for the above order, but I did not receive the refund yet. Instead of refunding back the amount, I received response from Shopclues to get the TV repaired by local technician...
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S
Syed Masroor Karim
from Pune, Maharashtra
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Damaged television

Address:Dhanbad, Jharkhand, 826001
Website:www.shopclues.com

I have received damage product on dt 12th nov 2014.the product is SAMSUNG LED TV(40)inch [protected]@Thirty thousand five hundred thirty eight, rs30538.I have logined for the return request but the shopclues is not taking any action against it, one month has been passed, i am full tensed, , , i belong to low family, , please look after thisss, , i well be fullyy thankful i[censored] do the needfull..pleasee look after thiss shopclues is totally haeassingg...
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Address:Patna, Bihar, 800014
Website:www.shopclues.com

I purchased a product of ₹300 approx, on 26th the details( ordr no[protected]shown by courier service was OUT FOR DELIVERY but wasn't delivered till 28th When i logged the complain on 28th after 2 days the told that the product was delivered at the location provided but i didn't receive the product, may be delivered at another location. The are not listing to any of the queries...
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S
sk295
from Delhi, Delhi
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Order not received

Address:New Delhi, Delhi, 110034
Website:shopcluse.com

I booked a product online on 7th nov 2015, they gave me delivery date by 20 nov, but after so many mails & mails but not received any reply, but still not getting any delivery and even not getting any reply from there side, even i did prepaid payment but still not getting any status where is my product, please it is request from you kindly help me out, as these online shopping portals do same with many customers and even they dont care about...
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K
kan2015
from Palackattumala, Kerala
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Product(thomas train) not delivered

Address:Gurgaon, Haryana

My order no. is 73523732.It was booked on 26/10/2015.On 17th November I received a mail saying my product has been delivered. I do not know they came to the conclusion it has been delivered. No body called me or told me where and when and to whom it was delivered.Please let me have my refund....
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N
Nivas B
from Mumbai, Maharashtra
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Wrong product delivered and Return Rejected By Merchant.

Address:Bangalore, Karnataka, 560066

Hi Team, I have ordered a cargo shorts in shopclues.com with orderid 76488939. the product what i have received is not the product i saw in shopclues website. they have sent me a wrong product (very low quality too). I have applied for returning the product. return id is 2368290. but it was rejected my merchant. I want a remedy. How can they reject it. Please return my money . Return Details Order id: 76488939 Return id: 2368290 Return...
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U
umang07080
from Jammu, Jammu and Kashmir
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Emporio Armani AR5905 watch

Address:Jaipur, Rajasthan, 302016
Website:shopclues.com

This is regarding my order number 74777410 on shopclues.com. I've ordered this product on 6th nov it was received by me duly on time. after that i've raised return request (Return id: 2305319).. Request was due to unhappy with the product quality.. But wen i've contacted shopclues they said dat it can'nt be returned due to seller does'nt accepted return...But it is obvious that if the seller is unhappy with the product he can return the...
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M
M R Salimani
from Delhi, Delhi
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Poor quality

Address:Belgaum, Karnataka

I bought 1 Fashion designer Faux Georgette saree vide order no 76370545 which was mentioned as selling price Rs.1099 and 84% discount. After receipt of material it is noticed that saree was very poor quality. Not worth of Rs.1099/- " Please arrange pick up and refund my payment...
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K
Keps
from Kolkata, West Bengal
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Wrong delivered shoes

Address:793001
Website:Shopclues.com

Dear Sir, I have ordered Salt Brown Casual Shoes Order No.[protected]Size.39) cash on delivery Rs. 449/-. However, after opening the box I found that you have delivered the wrong colour, wrong size, wrong design and wrong brand name of shoes which is not at all my selection. Therefore, kindly arranged to pick up and replace with the shoes I have selected. Thank you. KEPHAS M KHARPHULI...
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M
mukiiii
from Gurgaon, Haryana
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Mobile phone/not delivered

Address:New Delhi, Delhi, 110044
Website:www.shopclues.com

Dear sir I would like to bring your kind attention towards bad services and behavior of M/s Shopclues .com. I have booked a mobile model no xiomi redmi note 4 of amount INR 7799 via order no. 74186118 on dated 01/11/2015. And it was scheduled to deliver on dated 18/11/2015. But this product did not delivered to the destination and return to the origin due to courier issue. Courier tracking detail is below (Order tracking detail[protected]...
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T
Thangavel Subramani
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not received. But message received as it was delivered..

Address:Coimbatore, Tamil Nadu, 641042
Website:ShopClues.com

I recently ordered an Foot n Style Black Formal Shoe in Shopclues 17-Nov-2015. Order # is 7592023. I got a confirmation from Shopclues that it will be delivered ob 28-Nov-2015. I did not receive the product but I received a confirmation message from shopclues that the product has been delivered on 28th. When I called customer care they are asking me to wait for 48 hours to verify the proof and I have to wait for another 7 to 10 days to get...
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C
Claden Rodrigues
from Vasai-Virar, Maharashtra
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Return declined/rejected for wrong size received

Address:122001
Website:www.shopclues.com

I recently ordered 2 jeans form them of size 30 costing INR670 when asked return with size 32 they declined with no reasons mentioned which goes against the buyers protection policy. i do not wish to waste my money on something that i cant use when informed the same to them they weren't bothered...
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P
param01988
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Order not recievd

Address:Gurgaon, Haryana, 122001
Website:www.shopclues.com

I booked a product online on 17th nov 2015, they gave me delivery date by 23 nov, but after so many mails and one phone call i recieved only one mail on 27 nov, from them in which they said they delivered the order in 48 hours, but still not getting any delivery and even not getting any reply from there side, even i did prepaid payment but still not getting any status where is my product, please it is request from you kindly help me out,...
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M
mrafiq6003
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Shipment not send

Address:122003
Website:shopclues.com

Dear sir i order samsung led 32 inch tv on 5th of november 2015 with online payment of rs 27500 on shopclues under order no 74633705 and they gave me time for delivery 14th of november 2015 but still after many weeks i didnot get this product. Many times i contact to shopclues but they always give me next 2 days for delivery i request rhem many times that i want my money back but they refund and gives one and another excuses. So i request...
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J
Jani Miya
from Delhi, Delhi
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There is no mobile in the parcel box some stones are there.

Address:Gurgaon, Haryana, 122001
Website:www.shopclues.com

There is no mobile in the parcel box some stones are there. I booked one Mi 4i mobile through online shopping dated on 14th Nov 2015 and parcel received on 20th Nov 2015 afternoon when i opened a box there is no mobile in the box some stones are there Company : ShopClues.com Courier Company : FSC-EXP-SPEEDSHIP Courier boy mobile number: [protected]/[protected] Order ID: 75633485 Product: Xiaomi Mi 4i - 16GB - (6 Months Brand Warranty) My Name...
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M
mervin fernandes
from Pune, Maharashtra
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No response from Shopclues

Address:403517
Website:shopclues.com

Hello, This is with regards to Shopclues.com order number 71291584‏ for a Vox power bank. I received the order with no user manual and no USB cable to charge. A few days ago, suddenly the 2 LED lights came on. I do not know how to switch them off. In the absence of a manual, I could not switch off the lights. The lights were on for 24 hours. After the entire battery was exhausted. I then tried to charge the power bank. However,...
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P
prafu67
from Lucknow, Uttar Pradesh
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Fraud in product material.

Address:Allahabad, Uttar Pradesh, 211006
Website:www.shopclues.com

R/Sir, I had booked a Sony Power Bank (10000mah) from Shopclues.com on dated 21.11.15 and I received the product on 24.11.15. But when I opened the product and start using it, it didn't got any response. After that when I opened the Sony Power Bank physically, I got shocked to view that a metallic rod was fixed inside the Power Bank to increase the weight and there was no battery to be charged. After that when I complained the shopclues...
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R
reach2anand
from Bangalore, Karnataka
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Product with wrong specifications delivered and not accepted for return

Address:560033
Website:www.shopclues.com

I have ordered for a wallet and a belt in Shopclues.com (order no[protected] on 23.11.2015. But the product which is delivered on 27.11.2015 is not matching as shown in the order displayed. Wallet (Purse) as per display is 2 folded but delivered 3 folded. Belt is in black colour with duly stitched top and bottom but delivered belt is without stitched, brown color and inferior quality. When I submitted for a return request along with photo...
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