Claimed

ShopClues.com Complaints & Reviews

1.3
Last updated Dec 13, 2023
Complaints 6999
Resolved
1672
Unresolved
5327
Quick Links
Statistics
Share
Contacts

File a complaint to ShopClues.com

Having problems with ShopClues.com?

File a complaint and get it resolved by ShopClues.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ShopClues.com
Customer Service Contacts

ShopClues.com Phone Numbers

Phone
+91 12 4441 4888
2308
917
+91 12 4466 9777
940
475

ShopClues.com Website

ShopClues.com Head Office Address

Building No. 112, Sector – 44
Gurgaon
Gurgaon District
Haryana
India
122 001

ShopClues.com reviews & complaints page 33

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
This is my order number of shopclues
[protected] and[protected]

I had ordered saffola oil container of rs 660 of 2 quantity of different order... O had paid all the taxes and including all shipping charge from this parcel... It means i should get the product in good packing condition but unfortunately it wouldn't happen because of the poor packing from shoclues seller and also all oil are damage due to
This two...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vaibhav Purohit
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Notification on winning a lucky draw

Address:Tatanagar

I recieved a call and text from Dayashankar Mishra stating that i have won a Tata Safari in the lucky draw and either I can take the car or its amount worth of 12, 60, 000 through money transfer.
The call is from one number, text from another, a different reference number in the name of Diwakar and a different Google pay number (registered in the name of Online shopping center Company).
The person has shared his Aadhar and Pan...
+1 photos
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
W
Wattanveer Singh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delivery of defective i kall k24 mobile phone.

On shopclues shopping i placed an order no.[protected] for i kall k24 mobile phone set. Ithas been delivered on 29.7.20 by cash on delivery rs.667. When i opened the packet and assembled mobile set. It has been found defective which has not started. You are requested to either replace it or get it back and refund my money. Looking for suitable action please....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:At post Kinhiraja Ta Malegaon Dist Washim..

I got a msg from an unknown person who claims as shopclues customer executive and in the msg there has mentioned i won a car of worth rs 12, 60000..
Is there any such lucky draw system going to run by shopclues..
See that msg's screenshot with his mobile no...
So take the proper action against him......
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pushkar12
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective product of zero value delivered

Address:New delhi
Website:www.shopclues.com

Shopclues is one the organization which is non customer friendly, they take the problem of customer as a source of their entertainment. A highly irresponsible and fraud company. They delivered me a invalid window 8.1 activation key. It is rejected by windows during online activation after entering the key. Firstly they provided invalid key. Secondly, in customer service deptt, facility of receiving call from customer has been stopped. Thirdly,...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
AssamBoy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lottery fraud

I ordered a product from shopclues many day ago. Today i received a sms from shopclues that "dear customer you are order a product from shopclues company. Your name to open the luky draw mahindra xuv 500
Cost rs=12, 60, 000 the charge of your registration service payment rs 3500. This is valid for one day. Contact helpline number [protected]" after see this i think it is a fraud. And some time later he call me and i receive the call....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vidhya Lakshminarasimhan
Report
Copy

Deliberate attempt to withhold refund

Address:Gurgaon/Gujarat(donot know)

Order id:[protected]

Hi

Yesterday also they sent me the same mail asking me for photos which i have already sent 4 times now.. Different angles showing the damage and discoloration of the quilts... They are deliberately doing this to avoid giving back the refund...
Help me consumer court. This is a case of fraud on their part and these kind of online sites should be banned from selling damaged products...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jennifha grace
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Airpods

I have ordered a pair of airports it has been change to another merchant but i had paid more amount dam the second airport price so what kind of refund audio care i am not at god a good customer service i t h e r and if the product is not available why are you listening the product in the website i really wanted the onyx brand airpods this is so so bad i would never recommend your website to any people i know because of this issue what do...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sumedh Jawalekar
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Scratch and win shopclues

Address:RENUKA BHAVAN NEAR SWAWLAMBI VIDYALAY DHANTOLI,WARDHA

I received a letter from shop-clues, telling that you have won maruti swift desire with a scratch card, scratch card was containing redemption code in it, they had this code to send for some # helpline number, after researching online, i found so many frauds complaints abt the similar matters. this kind of frauds are misguiding the customers and loot money from them please take serious note and register this compliant. this is not acceptable...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:18/315 A/2 maithan gurudwara agra

I have book two orders both of the orders are damaged...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
SwapnilShivalkar837
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective Green Moong Dal Received From ShopClues

ORDER NUMBER
[protected]

RS 315

I want to File Complaint Against the Seller For Deffective And Damahe Product Recived

I had orded Green moong dal. if the seller doesn't have the inventory in stock then he should off the inventory and not give the product or cancel the product he had given green moongh dal in Deffective Quality and Damage all insect and stones in green moongh dal .
br...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Amit kumar sharma
Report
Copy

wrong order

My ordar no[protected] product name — trendy trotters combo pack of 3 drayer 1000=strainghtener522 =men trimmer 527.. But itam is rong...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Psn rao
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

hand gloves and face mask

Address:B 91 (SECTOR "A") COLONY, NCL, DUDHICHUA PROJECT, POST : JAYANT, DISTT : SINGRAULI (MP) 486890

Cancellation of order due to abnormal delay in delivery of consignment :

Sir, my order id[protected] and[protected] may be treated as cancelled due to non receipt of items and abnormal delay in delivery of items. Please also arrange refund of my entire amount paid to you in advance, for cost of items.

A line of confirmation is highly solicited. Thanking you,

(P satyanarayan rao)
Singrauli...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
pgramesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty product delivered; pick-up and refund delayed..

My order with shopclues no. :[protected] for product: motorola moto g3 (Black, 8gb) (1gb ram) refurbished, was delivered.

However, the mobile was found to be faulty as the screen is flickering all the time and sometimes becomes fully dark. Hence the mobile cannot be used.

The complaint was raised and i got the following reply from shopclues:

Return request received! Your return request of order:...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Hi

I did a transaction on 27th-july-2020 for rs.299. I got a message from google pay that the transaction failed and money was debited from my account. Later i did the same through debit card it was successfull & i got the confirmation email.

Please look into this issue and resolve it as soon as possible.

Sreesan....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
im_shrey18 ___
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Return request rejected by Merchant PLEASE HELP ME!!! I WANT MY REFUND

Address:Building No. 112, Sector – 44 Gurgaon Gurgaon District Haryana India - 122 001

I had ordered Samsung MLT D 101s (ML 2161) Laser Toner Cartridge Order Id[protected] for rupees 1364 on 18th July 2020 i received my product on 24th July 2020 with 3 days of delay, when i opened the shopclues seal/packing the box was looking like genuine Samsung toner box with Samsung brand labelled images after opening the box the product is complete different from that shown in image. i was shocked so then as per easy returns replacement...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Gurgaon/Gujarat(only god knows)

This is again in continuation to my mails requesting for refunds on two quilts whose photos and details related to them were sent when they asked for...I have sent these twice yet they keep coming back asking for the same images..this is like a deliberate attempt to mess with our minds and money. Every time the consumer complaint network send them this information regarding my mails to them, they email me asking for images...same images byt...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
RESPECTED HIGHER AUTHORITIES OF SHOPCLUES DEPARTMENT

THIS IS MY 3 ORDER NUMBER
[protected]
[protected]
[protected]

I want to File Complaint Against the Seller For Product Recived in damage condition, Deffective Quality and Stones In Product Insect in Product, Poor Packing, and Different From what we had Ordered

I had orded kale Chana. if the seller doesn't have the inventory in...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Riaj Mohd
Report
Copy

Taken money didn't get products

Address:#1866 dashmesh nagar Nayagon Punjab Mohali
Website:Shopclues.com

Sir/mam i have already made payment but didn’t get my products
Even one product i put in return, didn’t get any response, help me...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shally sharma
Report
Copy

I didnt receive my amount

I am trying to connect with over a day but there is no respond i want to know your terms and policy how can i get back my money because i ordered cash on delivery and i returned that product within next day because the material was teared by the front but how don’t know how will i get get my money back...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy