Shopmantra.in — Shopmantra fraud transaction of rs 8429 rupees from my credit card

Teina

from Mumbai, Maharashtra

Address:	Gurgaon, Haryana, 400014
Website:	Shop mantra

On august 20th a person called me from icici bank and told me that the i am eligible for a new credit card and it would be provided to me in the next 10 days. Have sbi credit card, i received a call from this mob no. (+[protected]
India) from master and visa verification department at icici on 20.08.2016. He (Arun) told me that icici bank will issue a new micro chip card on behalf of my existing credit card. So first bank debit the charge of rs.-8429 (Same is already been debited) but he assured that it will be adjusted through reward points and the same amount will be credited to my account before generating my bill. I was hesitating to provide otp but somehow i given otp. Immediately my account got debited with rs.8429. I immediately realized somthing... Hey asked me to provide my credit card details though my consequent refusals, the amount of rs. 8429 has been deducted from my credit card. When i enquired about this to them, he assured me that the amount credited would not be reflected in the statement. However, when i recently received my icici statement, the amount of rs. 8429 is included. Could you please help me to reverse the above said amount to my credit card?

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ShopMantra.in customer support has been notified about the posted complaint.

Aug 27, 2016

Updated by Teina I have spoken to the ICICI BANK and they told me this was a fraud transaction. I have filed an FIR at the police station against these frauds. I need a reversal of my money as soon as possible.

Aug 27, 2016

Updated by Teina I spoke to Rohit again on the 25th August complying that this was a fraud and that they need to reverse my money. However he assured me that the money will not be debited however it has been debited. The whole company is a fraud. There are girls also working in that company. Reverse my money back.