Swiggy Complaints & Reviews

I have placed an order on 27th june on swiggy. The bill was of 84 rupees and i had paid the amount through paytm. The amount was already paid and when the delivery boy came to deliver the food then my friend gone to take the delivery. The delivery boy asked for payment and unfortunately my friend didn't knew that the amount was already paid so he paid 84 rupees again. When i got to know about this then i called the delivery and told him to...

Hello, this is vikas, on behalf of grill junction, west patel nagar, new delhi.
I had raised the concern of non - payment from swiggy against the orders despatched to customers many times.
But there is no response from swiggy end,
Firstly we didn't got any payment since 1 - jan-2018 (I. E since we tied up with swiggy) to till date.
Inspite of mailing several times regaring the updation of bank details, the details...

I have gone through many issues regarding food on recent orders but i didnt get in resolution to my complaints i am drowning my money ordering my every food
Every ice cream whatever i order it is getting me in an molten state
I need an early reply am loosing my money and respect in front of my every guests who all are suffering from the food recently i have ordered a biryani from one restaurant in which i got too much of spicy...

After reaching home at 1 am i was placing an order on swiggy. I got an error while placing order. So i chat with swiggy cuz they dnt hv any other option, they said log out and log in. I tried to do da same it said my acc is blocked. I was frustrated as there was no other option to reach them. I contacted my frnd to lemme access her acc and call them. I did the same. I talked to agent he said my acc is blocked and there is no other option...

I had ordered food from rajvee hotel through swiggy with special instructions to make it without onion and garlic. And what we received was full of onion and garlic.

I do not eat onion garlic. And receiving such food at 11 in night, when we are hungry and tired. Also most restaurants close at 10:30.

Its a complete waste of my money.

And a physical and mental torture to sleep hungry even when...

I ordered food from swiggy on 25th june feom restaurant homely. The delivery boy named irfan a first refused to come to top floor though i clearly mentioned it in the address and when he finally came he talked very rudely and almost threw my food. He said bad words infront of my mom and was very rude. Take immediate action otherwise im going to sue swiggy....

Hi sir/mam,
I have been a regular customer of swiggy and have ordered more that 70 times from them. 2 weeks back i wasn’t ordering from fasoos via swiggy. It was showing a 40% discount on orders above 399. However on placing the order for 571 i got a discount of 175 which was 50 rs less than what wasn’t promised. On complaining to the contact centre i wasn’t rebated a 100 rs coupon. However even till today the issue has on not...

Good day sir/madam

On 18th june 2018 evening i ordered dinner using your app on swiggy pop with order number [protected]. On received the order and paying the amount i can see it was only half order. I ordered for 2 paratha amounting rupees 198. But received only one paratha and paid rupees 198. I called customer care to deliver full order or to return this order. But they repitedly said they cant cancel the order or deliver...

Hi there,

I would like to inform you that its been 4 days but still i don't get any response.

They gave me food which i directly though to dustbin. I called them certainly for replacing my order or to take it back, they denied for any help. They were guiding me to eat the food in that condition and offering me coupen of rupees 50.

There is no spoon no bill, they have sent me that food without...

I’m using swiggy from 2-3 years in starting it was great but from 5-6 months i ordered food i have an issues almost everytime sometimes items are missing, food quality issues and spilling issues etc then sometimes they provide me refund or coupon or replacement order but from now they don’t do anything for their mistakes and they block me for complaining to much what can i do if i’m not satisfied this company is fraud and can’t help...

I had pathetic experience with swiggy.. I ordered (#[protected]) food at 10am and made delivery time as 11.45am... And at exactly 11.50am some one from swiggy called and told me that one of the item is not available so instead of that he will give other one, yes i was fine with that and told them it's fine... Then after 2hr i did not hear anything from swiggy about my order delivery so i tried calling the guy now he is not reachable.. Now...

Hello,
I ordered something from swiggy for a the first time. The driver called me asking for the exact address which was already there. I still guided him, provided him a landmark. He called again and started shouting on me and saying to come to a place nearby to collect it. Then i asked him to talk properly. He updated that he delivered the order which he never did. When i tried calling him so many times, he did not answer my call...

I'd placed an order at 1am. Restaurant prepared food but the delivery guy reached there at 1.30am with out money. So swiggy called me and told me the situation and asked me to wait for 20 mins. As i dint get any response for the next 40 mins and then i was told restaurant is closed and forced to cancel order with a refund within 3 days?? I waited 2 hrs in the night only to get a cancellation confirmation. Very sad. The way they responded...

I ordered pastry from one shop but got call from swiggy that they don’t have the pastry and cancelled the order. I ordered from 2 more places and same thing repeated. They cancelled the order as pastry not available but charged me rs 75 as cancellation fee where as it is not at all my mistake

This company is fraud and has to be shut down. Rogue company looting people...

I am very upset with swiggy service. I ordered McSpicy Paneer Meal ( L ) x 1 and it is showing delivered on 8:01 PM but I haven't received anything. You guys don't want to have any confirmation regarding delivered object because you already got paid, this is not the way of working. I want my immediate refund for this order. I tried to contact delivery boy so many times but phone is not reachable.

Order #[protected]
Delivered...

Food prices are marked up grossly for all restaurants in jaipur that i checked. Also cheating on artificial restaurant packing charges and gst. My gosh can't imagine i have been using them and getting cheating for over a month.

Simple comparison of hotel menu actual pics on google confirmed that. Horrible. Never using them again. Might as well pay the delivery charge on other apps rather than get cheated by swiggy....

I have ordered breakfast from a place that a minute away from the drop location. Yet, after picking up the order, he has gone a good 5-6km away from the drop location. This is preposterous! Here's the delivery guy's number: [protected]. Date: 11/6/2018
Order number: #[protected]

I have never had a problem before, and today the service is horrible. Please do something about it about ensuring that your delivery guys actually...

1) 1 hour late delivery. I scheduled at 4pm to get it delivered by 8pm but i got my delivery very late
2) so much oily food
3) all veggies and no noodles.in small portion u can see this much capsicums then how much it will be there in whole container

4) taste was very pathetic
5) customer care executive promised me full refund on order of this delivery. I want my money else i am going to police station...

I am 6 weeks pregnant. I ordered for mutton biriyani and fish curry from swiggy hyderabad mallapur area on 9th june 8.30pm after i received the food by 9.40 i opened the packet served to food for myself in a plate and took few spoons as i was very hungry.. Only after a minute i find the taste different when i asked my husband to taste it he immidetly said its. Stale and bad food the mutton biriyani was smelling bad had a very foul smell....

I ordered from Spice spot, lower parel and it showed 45 mins delivery, I waited for more than a hour and when I called the customer care they cancelled my order without even helping me in any way possible and even did not help me. And blamed it all on the spice spot. They talked really rude and were protecting the swiggy staff, they do not have any care and concern for the customer and doesn’t even respect them. I would like to sue the...