Swiggy Complaints & Reviews

In reference to the order id #[protected], pathetic service by your team where the address was clearly given and explained to the delivery person 3 times on the call still unable to deliver the product.

Really unacceptable service. Check the invoice and the screenshot below. It is really annoying that how much clarity is required to find this address.

Check this google link:
https://www.google.co.in/maps/search/FLAT-002+A-Block+Aakruthi+Homes+26%2F2,...

I ordered food using swiggy mobile application platform. The order was incomplete as the dish of rs 150 was missing. After registering complaint with swiggy customer care the gave me an apology coupon of rs.150 which is valid for 90days. I request the concern authority to refund my money back in terms of cash and not coupon. The behavior of swiggy customer care was arrogant and unprofessional as they straight away cut the conversation....

I have an issue with swiggy refund
Where my order wasnt placed and money was debited.
I contacted swiggy and they told me it will be auto credited a week back
But it has been so much long since that happend.
And i haven’t received my money back (Rs.283)
My reference no is :[protected] and
[protected]
Kindly do check over the issue and credit the amount as sooner possible
Thank...

The coupon for 25% cashback with maximum 50 rs on a payment made via paytm above 200 rs was applied successfully.

After payment i did not get cashback and upon calling i am being told that i was not eligible.
Instead of taking responsibility swiggy is telling to contact paytm and paytm tells i am not eligible.
But i find swiggy guilty as i used his platform so they should take the responsibility for the applied...

Dear sir,

मेरा swiggy पर [protected] पर account था उसमें मेरे कूपन भी थे जो मैने अभी उपयोग नहीं किये गए है।
लेकिन swiggy की ओर से मेरा account blocked कर दिया गया है बिना कारण के ।
मैने swiggy पर call ओर mail से...

One of the worst service i have seen in my life with swiggy. Late delivery and more over damaged packing food was leaked into cover. If i chat with swiggy team irrelevant and arragant answers. No food on box what should i eat at time midnight 12 o clock. One of your chat person with name of aj dont have courtesy he gives rude answers. Very bad with swiggy in my life. I will post to my all friends there is no proper response from swiggy worst...

Placed an order, paid via paytm. Money was deducted, order was not placed. Items still in the cart lying as it is.
Was promised refund in 24 hours. It’s been 3 days now. No reply on the chat message in the app also. Please refund the amount. It’s inr 630.
Utter shamelessness. Mistake is okay but then they are not even responding on the app. That’s just unfair and that’s also cheating. Kindly look into it. That’s...

This is regarding the rude behavior of the delivery man at "rose villa" apts, 3-6-148/a/501, himayat nagar, hyderabad-29, who has come to deliver the parcel in flat no 301. About 2:30 pm today. He has misbehaved with the watchman and his family. Necessary action may be taken so as to keep up the good image of swigy.
Dinesh kumar gir
Secretary
[protected]...

I have ordered from dominos pizza through swiggy app yesterday. My
Order number is [protected]. Neither they didn't delivered the food
And nor they are refunding my money which i paid online while
Ordering. And when i called them to complain about it they have
Started the blame game on each other swiggy and dominos, that they are
Not responsible for it.in between them it is my money which is not
Given...

I ordered red velvet milkshake from drunken monkey restaurant. Swiggy updated the order status as delivered but i did not receive the order. I informed swiggy about this and they gave a swiggy coupon after late night. I was not able to place any order that day. When i wanted to place an order, the swiggy coupon got expired. The money which i paid swiggy is real but the coupon expired. Please help me get my money back as i did not receive...

I have ordered an item from swiggy at 20th of may 2018. The order number is #[protected]. But the item was not available so they cancelled it and told me that the money would refund within 5-7 days as for their policy. I have complained thrice about this that I haven't receive my amount yet. But no one is responding to this. Every time they cancel the order and never returned it. Please help me to get my money back...

1. Two time payments were made to swiggy on 13/05/2018 for the same order through amazon pay with reference no. #p[protected] and #p[protected]
2. Upon not receiving the refund, i contacted swiggy on 15/05/2018 and i was assured the excess amount will be refunded within 24-48 h.
3. No refund made made yet even after repeated assurance - sometime swiggy dd not receive the amount, sometimes we have initiated the...

I had placed an order in swiggy this sunday afternoon as i had guests at home. But their service was so pathetic that im writing it here so that someone from their firm will action it. I had clearly mentioned and ordered for 2 mutton boneless itseems from empire church street but they ended up sending both dishes with bone and was very very bad. I raised this issue with this swiggy customer care people and 1 female was sweet enough to listen...

Hi i have given order in swiggy on may 9 from astoria restaurant
Rtc cross road to
Street 10, nehru nagar, aswini colony, west marredpally, secunderabad, telangana 500026
Delivered on wed, may 9, 10:16 pm. Due to quantity issue i contacted customer care they promised to get a refund 5-7 day. May 15 that is after 7 days i contacted swiggy they told refund was not initiated. On may 17 again i enquired about refund they...

Hi i ordered from swiggy. I got cheated by swiggy. My order#[protected]. Item name mini thali. I received no subji while ordering i was shown subji. The food prepration was very bad. I contacted support for refund. They denied my request & just to avoid they say we will pass feedback. I paid rs 116. Kindly take strict action & help me to get refund. Thank you....

I was on the roadside near pistha house with my family at kphb hyderabad, delivery # came at my back of the two wheeler and hit me, and i have asked what are u doing. He just rushed at me and used very bad words and started abusing me with out any reason and he was searching for something to hit my head that he said.. His vehicle no:ts07et1875...

I had ordered paneer butter masala from paratha junction btm. The delivery boy was not able to find my location for half hour, he was standing at a 2 min distance from my place. I am a regular user of swiggy and no other delivery person had any problem. When he reached my location after many instructions, he did not have any change with him (As it was a cod order - rs 114, i had rs 200), which i can understand. But he also said he does not...

Swiggy is charging packing charges from the customer on the name of the restaurant where the restaurant doesnt charges anything for packing, secondly they are charging GST on packing charges also. GST is only applicable on the food and not the packing charges. Thirdly they rounding off the order amount to the nearest number when as a customer i should be only liable to pay what is the exact amount....

Worst service from swiggy... Firstly they had delivered prepaid order at my old address where i was not present... I do not know to whom the order was delivered... Secondly i had wait for at least 1 hr and then i need to cancel the order... These type of issue are happening with prepaid order... Order was also cancelled when raised complaint to swiggy... There customer care people are not sure of sharing resolution with customer... I was...

Swiggy on line and sms says order delivered even though there has been no delivery. My order# [protected].

The delivery boy called saying he was at another location and i gave him directions, after this the delivery boy hasnt responded.

I got call from swiggy office asking if order was delivered, i informed it is not and he said he will inform the delivery boy.

Upon calling the customer service...