Swiggy Complaints & Reviews

Order incomplete, one item was missing in my food delivery...

This order was placed on swiggy on 20.12.2023. the food was pathetic like anything. Pizza box was opened. Burger was in shabby condition. Repeatedly this thing is happening again and again on swiggy. If we ask for help, the customer care executive say forward this issue via email to concerned department. When we do the same they only have one answer rate the restaurant. Then what is the role of swiggy. This time I want my money back....

Hello,
Received 8 250ml Bottles which were already expired condition, instead of actually ordered 1 Litre 3 Bottles.
Many times open Swiggy Chat, Ms.Ridhi was providing the refund but all of a sudden senior executive refused to refund and ask me to drop an email. From email there is also no satisfsctory response. Now I need complaint to FSSAI that company serving expired items....

On 17.12.23 I ordered food through Swiggy, the delivery executive was an hour late and the food we received was so bad and stale. it was uncooked, and there was such a weird smell to it, we ended up throwing the food.
When spoke with customer care, they said they could not issue refund. When the quality of the food delivered was the worst and we couldnt even have it, why are we not eligible for refund? Also I have been on Swiggy since...

I gave order from Swiggy two plate Egg Biryani with Chicken Chaap Salad ( 2 plate). My order id -[protected] from Kolkata Haji Biryani House. The amount was 466/-. When I received the food i come to saw there was a HAIR inside the food. The food was for our guest. It really hamper our respect. Even we found egg shell on the Egg.

It is a matter of Hygiene and health issues....

Have ordered buy 1 get 1 pizza from 'oven story pizza -standout toppings ' via SWIGGY.Order I'd is :[protected] for RS.603 Rs.
When ordering, the information was the food would be delivered at 8.37 pm.
It reached at 9.00 PM before delivering the product only delivery boy sent a order delivered message .
When I opened a box I saw only 1 item and second item is missing (but 1 get 1) and box is so cold .
When...

I recently went to local cafe connaught place Delhi. Upon the payment they refused to accept the payment from swiggy dine out and mentioned that they have to pay some commission to swiggy if they accept the payment from this mode.

However I being as a customer is allowed to make payment from whichever source I want. If I would have make payment from swiggy dine out I could have saved 10, 000. Even I raised this to swiggy but...

Last Sunday 10th Dec 2023 I have booked Genie to swnd few products to my brother in law that i bought from Abroad. Around 3.38PM rider Sabavath Akhil alias Lokesh has called me to pickup the package. I guided him. He came to my flat and took the parcel. However hw diidnt change the staus of the order as recived and on the way to drop. I immediately called him. He said he is about to do that. I waited for couole of minutes and he has not done...

This is PVV Bhaskar Rao Some unknown person had hacked my Swiggy account and he updated his mobile no. In my swiggy account by deleting my no. Now I am unable to login in swiggy account The updated mobile no. is ‪(+[protected]‬). And they have ordered items from my swiggy account and done the payment from my LAZY pay account. They took amount of 9981/- from my LAZY pay account and ordered the items without my notice. This is the mobile...

Please open my id 546006...

I apologise for the mistake that I've done by rejecting 5-6 orders, i promise that I can't do anything like that in future please help me to activate my I'd
My DE ID- 7053553...

Please see the attached bill for food ordered through Swiggy, today at 1.15pm.
When ordering, the information was the food would be delivered at 2.00 pm.
It reached at 3.00 PM.
The delivery person picked up a call at 2.20 and cut the call.
When he called at 3.00 pm, I canceled the order and asked him to take it back.
The distance from Vytill to my house is 4 km.
It would take a maximum 10 minutes...

I had joined swiggy 2019, due to an accident my hand was injured and I was in bed rest with respect to covid19 lockdown, I couldn't participate or engage with swiggy delivery partner app and after four year (present date) as my health condition is good and I am capable of continuing the job, my account ID 1086882 has not been activated and I am not able to connect with any of the customer care representatives. Kindly do provide...

Please activate my swiggy id its verification got stucked after i maked the payment this interface is showing please help me out to get my swiggy id activated...

Maine kal 8 tarik ko 373 ka kaam Kiya jisme sare online order the but Aaj sirf 67 rupees hi deduct hue na payout recieved hua...

Hi,
I ordered food from KFC along with a Pepsi through Swiggy in which Pepsi is not delivered. After complaining in Swiggy then informed that they can only give Rs. 20 as refund for the item cost Rs.60 (including tax)....

I ordered on swiggy Nov 21st. Paid 369rs in swiggy during order. While delivery, the delivery partner said, the amount is not credited, so asked COD and said the first debited amount will be refunded. Also had chat coversation, 'chat support' with swiggy and they said, amount will be refunded within 4-7 days. But the amount is not refunded yet. I contacted swiggy email support on Nov26th regarding the same, they said someone will contact...

Yesterday I ordered dry fruits through - Swiggy Instamart
But till now i did not receive the order .
Main thing no contact no available - the numbers given not working
Transacton details
through AXIS banks Credit card

Amount 1280/-
Date 29 Nov 2023
Reference ID [protected]
Transaction Time : 09:44:46 am 29:11:23...

I am writing to file a formal complaint against Swiggy regarding the unavailability of the invoice bill for my recent order with Order ID: [protected].

Despite my numerous attempts to retrieve the invoice through the Swiggy app, I have encountered persistent issues, and the download option for the bill is unavailable. To address this concern, I sought assistance through the app's chat support, where I was directed to support.swiggy.in....

Hi I met with the accident and bed ridden.so I didn't login upto 3months.Know iam okay and ready to continue work.but my id converted into new id.I am not okay with new I'd .Any solution??...