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Swiggy Complaints & Reviews

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Last updated May 2, 2024
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Swiggy reviews & complaints page 5

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S
SMS.hnk
from Warangal, Andhra Pradesh
Nov 21, 2023
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Our POC running ads without informing us

We are shakes m stones kishanpura Warangal, with restaurant I'd 75002
Our POC has been running ads without informing us from February 2023 and looting our money of about ₹30000...
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Please sir Mari I'd chalu kar dijiye 430930...
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S
Sray1505
from NEW DELHI, Delhi
Nov 14, 2023
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Complaint about stale and rotten food

I made order on swiggy, order reference number ORDER #[protected], one item khaman dhokla worth rs.140 is stale and rotten. I tried to complain using swiggy app only, but the solution they provided is not satisfactory. The item was worth rs.140 and they are refunding me rs.31 token appolgy. I want either replacement or my full refund.
Kindly, look into the matter and take corrective action.
You can contact me at email address...
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A
adibhatk96
Nov 13, 2023
Nov 17, 2023
This thread was updated on Nov 17, 2023
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Not getting refund for the order which I didn't receive

On 12th Nov 2023 I had made an order on Swiggy.

Order ID - [protected]

Due to unknown reason, the order was marked as delivered on app but I didn't receive the order at all.

I have reached out to Swiggy support team through the app and mail for refund, but they have not resolved it, in fact they have just taken this as feedback for themselves. This is very pathetic and unacceptable action from...
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I didn't receive one item from the order done. I have been contacting to customer care through call and mail but they are marking as issue has been resolved through chat they are not answering.

This type of service they are issuing...
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R
rsnegi2000
from Noida, Uttar Pradesh
Nov 6, 2023
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Severely stale and inedible product

With reference to order id [protected] i would like to mention that i have order the pastries for celebration of anniversary... But it ruins our celebration... It is such of poor or rotten pastries which no one ate.. It looks like that it is mor then 10days old...

The food I received was severely stale and inedible. This experience has resulted in a significant financial loss for me, considering I purchased it from one...
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S
swatisinghsuen
Nov 4, 2023
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Order long grain rice got mini rice

[protected] i ordered long garin dawat basmati rice and i got mini rice this is also called broken rice which is not a basmati rice at all
I contacted customer care they are saying that they have delivered the right order but order inside material is not right
I contacted everywhere but they are not assisting me i have paid 199 for this i want right order or refund kindly help me...
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S
Surabhigutgutia
Nov 3, 2023
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Wrong product sent -no refund/replacement

Address:Online

Though wrong product sent n acknowledged but no refund/replacement.agreed to give rs 100 out of 213 but didn’t process that also....
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C
cdaman
Nov 2, 2023
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Delivery useless items

I ordered soup from instamart and received something wrong and useless product. I paid more money as delivery charges then product cost itself.

And their customer support are very rude and harassing. They didn't take action against it....
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K
Kharatashwini
from Aurangabad, Uttar Pradesh
Nov 2, 2023
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Cake/ MRP is less I overcharged more than that

I have ordered cake which swiggy was showing was MRP of 410Rs., with delivery I paid them 450 Rs, and then they delivered cake with MRP printed as 330Rs. Also the product delivered was all spoiled, we tried to complain swiggy but they aren't having enough time to give solution or apologize....
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K
Kharatashwini
from Aurangabad, Uttar Pradesh
Nov 2, 2023
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Cake/ MRP is less swiggy charged more than that

Address:142, Manik, old ST colony near soham motors N2 cidco Aurangabad Aurangabad
Website:Swiggy

I have ordered cake which swiggy was showing was MRP of 410Rs.on website, with delivery I paid them 450 Rs, and then they delivered cake with MRP printed as 330Rs. Also the product delivered was all spoiled, we tried many to complain swiggy but they aren't having enough time to give solution or apologize....
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A
Ashish12360
from Roorkee, Uttarakhand
Oct 30, 2023
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Payment didn't receive

I didn't receive payment. App is showing payment been send to the account...
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R
Riva Mishra
Oct 29, 2023
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-order #157558077182063

Hello Swiggy Management,

I am writing to express my immense disappointment with the delivery of my recent order in subject . I am a regular swiggy customer and facing this kind of issue has really lost my trust in swiggy and its services. The order was placed today for grocery items. The poor standard of delivery and the delivery persons attitude disgusted us in every way.

Incident:

Delivery...
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T
TarannumArora
from SONIPAT, Haryana
Oct 28, 2023
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Login alternative

Hi, so I lost access to my phone number as it got blocked out by apple.

Now I want to login to swiggy but I can't because I have been blocked out and there's no way to recieve an OTP. Please suggest an alternative to login....
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Website:Swiggy app

Swiggy Order#[protected]
I was waiting for my food order after placing order in app. I got call from delivery guy but I couldn't receive the phone call as I was in my office meeting . I was expecting him at my doorstep for delivery. But when I checked swiggy app it was mentioned the order was cancelled and my money would not refund. So strange, I have not cancelled the order. I called customer service and also mailed them. They...
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N
nirmal001
from Kota, Rajasthan
Oct 24, 2023
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Having reverse timing at the delivery page

Hey i am student at KOTA, iwas not having lunch today, cause it was too late for my class . so i decided to order from swiggy, i ordered at 1:20 pm, but its been 3 o clock did not recieved the order, although they promised me to deliver within half an hour, i was having my class at 2:15, i had to left my classes just because of these issues, i just want to ask swiggy, dont they know the value of time ? or there are having the team of scammers...
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Date: 23 October 2023
Order ID: [protected]
Time: 10:31 pm
Restaurant: Leon's - Burgers and Wings(Leon Grill)

I placed the order at 10:31 pm on 23rd Oct 2023. After the paymethe nt, restaurant started the preparation and ETA was 29 Minutes. I raised my first ticket at 10:55, saying where is my order. The delivery rider got re-assigned.
I got a call from the new delivery guy at 11:30 stating...
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I have not downloaded Swiggy app ever... However i am receiving OTP for swiggy registration......
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W
Wasim Rahman
Oct 22, 2023
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Please unblock my account. My de id is-10107703

Address:Golaghat,assam

Can you please reactivate my swiggy id
Its very urgent for me
My de id is 10107703...
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I ordered for Magbum icreams from swiggy and I received all of them in a melted state.I immediately took picks and contacted the chat support team, The useless chat supoort executives only express their apploigies but dont provide any solution....
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