Swiggy Complaints & Reviews

Subject: Dissatisfactory Chicken Biryani Order from Swiggy

Dear Swiggy Customer Support Team,

I hope this message finds you well. I am writing to express my dissatisfaction with a recent order I placed through Swiggy. On [20thoct], at approximately [7pm], I ordered a Chicken Biryani from [Madhu king of Rasoi] via the Swiggy app. While I generally enjoy ordering food through your platform, this particular experience...

My Name: Jithu Krishna
My Phone No.: [protected](My Swiggy account have been registered under the same credential as well)

Swiggy Order ID: [protected]

On October 18th at 11:53 PM, I placed an order on Instamart through the Swiggy Application worth Rs.1031/- I ordered a total of 11 items of which 5 items were missing(Items worth Rs.763 were missing from this order). This was confirmed by the Swiggy...

Fake order placed and deducted money from swiggy id...

The chai delivered was stale and smelling. I complained about it in Swiggy customer care and requested a refund for the same. Swiggy denied providing any refund. Need a refund of 208 rupees for the order....

I am writing to bring to your attention an issue I encountered during my recent order through the Swiggy platform. I am a regular customer of Swiggy and have always appreciated the convenience and quality of service provided by your platform. However, on 8th October 2023, I had a disappointing experience with my order (Order Number: [protected]) due to overcharging on the MRP of the item.

Upon reviewing my invoice and cross-checking...

I have ordered parathas from swiggy but there was too much turmeric in that paratha that i couldn't even eat it and then I raised this issue in swiggy but there was no response from there end they asked me to wait for resolving the matter in 6-8 hours but it's been more than 30 hours still no solution...

1.Ordered the delivery in Swiggy app and it showed the delivery time 18mins but it more than 45 minutes.
2.Delivery agent asked me to come to another location than the actual location and very rude in behaviour
3.Customer support agents are very sarcastic and not able to support the end users
4.Updated the order as delivered without delivering to the customer and deducted the money for the same...

They have spam my email ID and also not answering my calls. They delivery late due to their technical issue on 4-Oct. No one from the Order management team called to informed about the delayed. I have even check with restaurent, the issue was delivery partner was not assigned. When a person called he show attitude- Arjun Singh from escalation team and say this is the last team to reach and nothing will be done further. I asked for my full...

My Name is Dinesh . I Use to order food from swiggy my account is suspended without my mistake 7 day before suspend of my account my account was hacked someone trying to order from my account i recieving continous spam otp payment failed messages etc but i didnt notice but that day when i order food on swiggy and delivered in evening i open my app to rate my order but there showing your account is deactivated kindl contact [protected]@swiggy.in...

Sir,

I still have not received the refund for cancelled swiggy ORDER #[protected] inspite of follow up on 04.10.2023. and many emails. SCREEN SHOT OF CARD STATEMENT IS ATTACHED.

Now Swiggy has stopped replying to emails and there is no way to contact them.

Hence this complaint.Please ask the company to refund.

SANDIPAN NATH CHOUDHURY
SBI ACCOUNT NO -[protected]
IFSC...

[16:36] Reddy, K Harshitha

I placed an order for grocery items on 9th october 2023, where as it includes Lays chips Rs.66, Bread Rs.50 and butter Rs.114. But i received the chips of rs 20 (smaller size), butter of cost rs 50(smaller size) and bread as it is only.

i raised numerous complaint to no avail other than the response that they cant help. This is not a mistake from my side they've my money and do not...

Dear Sir/Mam

Yesterday 8/10/23, I have ordered food from your platform and the quality of received is way too bad that even foul smell was coming taste was hell.

On complaint, I was told gor refund on 100 Rs. Against the order of Rs. 310/-, I further told ask your delivery person to pick and send back to restaurant for checking but it was not done.
I want to know the value of your platform that any body...

Since many time I am receiving mail regarding food order delivery which was ordered by other person. Someone is using my mail id at Swiggy account. My mail id is [protected]@gmail.com and address of other person at which order are being delivered is as given below,
garden city Jasmine tower (G)
Opposite Sadhu Vaswani School, Rajkot, Gujarat 360005, India. (Hari Nagar)
Rajkot. Kindly resolve this issue ASAP....

Dear sir / Madam, My name is Lakshman and I am at cochin and my brother, Kishore is at Bengaluru. It is my brother Kishores birthday today and because he was suffering from slight cold I decided to send him and his dear family something hot instead so I downloaded the Swiggy app and chose "4 Crispy veg + 2 Medium Fries" instead he was delivered 1 Crispy veg and 1 Medium fries. the order number is [protected].
I would like to follow...

Dear Sir/Madam,

Namaste,

This is with regards to my Swiggy Instamart Order number [protected] which I had ordered yesterday night .

I have been a loyal customer of Swiggy and hence I am unhappy and Furious about the negligent approach by the Local Instamart stores regarding the delivery of my order .
It was late night at around 11 pm that my 4 year old Son wanted to have some Fruit...

Hi, I had order ([protected]) groceries today's morning. & delivery agent has come and call me for knowing my exact address. I was seeing him for under my building and I said to him please come to the 2nd floor and I was waiting him, after 10 min when I have checked him, I was unable to find him. he gone and was not picking my phone. And my payment has been deducted without my order delivering. In the app order has delivered.
br...

Hello sir mem Mera I'd deactivate hai but Mera koi galti nhi Mera area manager se 😢 Lafra hu hai is liye id band kiya...

Dear Swiggy Management,

I am writing to express my utmost frustration and disappointment with Swiggy's handling of my application to join as a delivery partner. My experience thus far has been nothing short of a complete letdown, marked by a lack of consideration, poor communication, and an unjust denial of my application.

First and foremost, I was rejected as a delivery partner for the sole reason of not having...

I had ordered 4 bananas from Swiggy Instamart and when I opened that box I found that the banana was rotten or damaged in the middle and small tiny bugs were moving around it. most trusted app now am feeling as if it was my blind belief never order fruits from Swiggy Instamart....

I ordered some items on 24th September and made the payment of 400 rupees from my UPI. The money was deducted from my bank account. After some time I saw a notification that restaurant cancelled my order. I immediately reached out to chat section to see my refund status and it showed refund will be processed within 48 hours. I waited and again reached out to swiggy support via email. They told me it was an invalid request and I should have...