Tata Photon — harassment by customer care | |||
sir, i am receiving a call from tata photon, in which they ask me to pay your bill in the name of nidhi jain. her tata photon a/c no. is[protected]. they all time calling me for bill payment. actually i dont know any nidhi jain. they said me that my number has been given as referance number for any future calls. so i told him hundred timex that i am not responsible for nidhi jain's billing due. if tata photon wants to receive his money they can contact her through her ip address of computer. i also want to take action on tata photon, who gave away connections without any phone verification. i want to take action of Rs. INR 500000 to tata photon. i am suffering this problem since last 10-15 billing cycle. so you are requested to please take some serious action to the company and the tata photon connection holder (nidhi jain). thanks very much RAJESH JAIN [protected] Was this information helpful? | |||
 3 Comments | |||
Comments
Dear Mr. Jain,
As per our discussion over the call, regarding calls for bill payment of Tata Photon account number[protected], we would like to inform you that as per your complaint, we have deleted your contact number from our records. Hence, you would not receive any calls from Tata Photon team further.
For further assistance, drop an email at [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata Docomo.
As per our discussion over the call, regarding calls for bill payment of Tata Photon account number[protected], we would like to inform you that as per your complaint, we have deleted your contact number from our records. Hence, you would not receive any calls from Tata Photon team further.
For further assistance, drop an email at [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata Docomo.
We refer to your email dated 12th Jan 2014 regarding disconnection request for your Photon number [protected].
Please be informed that your service has been disconnected on 26-DEC-2012 with the service request number[protected] registered on 10-DEC-2012.
We have received online payment of Rs. 1980 against your TATA Photon Number [protected] on 12-JAN-2014 and your transaction number is MHCC[protected].
We request you to treat this mail as an acknowledgment for the closure of your account.
We thank you for your patience.
After paying the bills why I am getting calls about court cases etc.
Please let me know as it is irritating and causing undue nuisances.
I have a caller name - Krishna Devi Delhi Court etc. ([protected])
I dont understand why these calls are being made after the payment has
been done.
Please advise
Please be informed that your service has been disconnected on 26-DEC-2012 with the service request number[protected] registered on 10-DEC-2012.
We have received online payment of Rs. 1980 against your TATA Photon Number [protected] on 12-JAN-2014 and your transaction number is MHCC[protected].
We request you to treat this mail as an acknowledgment for the closure of your account.
We thank you for your patience.
After paying the bills why I am getting calls about court cases etc.
Please let me know as it is irritating and causing undue nuisances.
I have a caller name - Krishna Devi Delhi Court etc. ([protected])
I dont understand why these calls are being made after the payment has
been done.
Please advise
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2A, Old Ishwar Nagar, , Okhla Industrial Area Phase 1, Delhi, Delhi, Delhi, India - 110065
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We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.