[Resolved]  Tata Photon Plus — Fraud product and Worst customer care and slow than dial up

Address:Mohali, Punjab

This is my Photon Plus no. [protected] I called customer care for slow speed. They told me that because of high usage area your speed will be slow and can’t tell you when this is going to solve. Frequent disconnections and sometimes not able to open Google.com .Even the mobile broadband is fast than photon plus. Absolutely Tata broadband devices are worst and going to shift to other broadband service. I will never advice anyone to use Tata internet services .Totally a waste of money. Shame on Tata products. I have done the cancellation. Never Ever buy Tata products with worst customer care. Rakesh Jain [protected]
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Aug 6, 2021
Complaint marked as Resolved 
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Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata Docomo
Dear Customer,

As per the discussion over the call on your number, we would like to inform you that, with reference to the service request number[protected], you have requested to continue with the services.

Thanks and Regards,
Customer Care
Tata Docomo

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