Tata Sky Complaints & Reviews

Tata sky has deducted 300rs. From my account as relocation charges. But there is no relocation. Due to heavy storm in alwar rajasthan on 2 may 2018 the wire got detached from antenna, their service representative came and connected that wire after 7 days by continuous follow up. After that on 15 may they deducted 300rs from my account. For natural disaster why they are taking money from customer....

We have newly shifted to kochi and booked for an online connection through tata sky. The customer service rep called immediately and asked to pay the money online and we did. Rs 1300. We booked on saturday-12th may 18 and we kept on following up with customer care on when is the technician coming, the rep gave false promise that the agent will come on the sameday, but didnt turn up.

The next day also we followed up with customer...

I have sent Rs. 409/- through SBI Net banking on 8/5/2018 at 19:18 hrs. My account shows :-- Narration - to transfer INB Tatasky Tatasky Payments, Ref No. :-- NSBI[protected] IGADMIBPD6, Debit 409.00 . Tatasky intimated on 8/5/2018 that the amount has not been received. Matter reported to SBI with complaint no. [protected] on 12/5/2018 who is still looking into the complaint. Tatasky gave credit for three days and deactivated the connection...

I had heard a lot about Tata sky, therefore I installed it on 1/5/18, when I visited the website I received a call telling me that the connection that I want I will have to pay 1600/- for it and I will get a month's subscription free.After about three days I received a message that I need to recharge on 19/5/18 or my services will be disabled, i was also promised to be able to see all the channels and then decide on my package, after many...

Consumer ID: [protected]

I got a official message/notification that if I recharge of Rs 786; I will extra 214 to my account. Total Credit value of Rs 1000/-
I called customer care before recharge and they said they if I have receive official communication then I would definitely receive the extra credit amount.

But the recharge they asked me to wait of 2 days after which the extra amount will be credited...

Register mobile number : [protected] TATA SKY ID : [protected]
New Connection March 2018.

I was looking for new connection for DTH and my friend suggested for TATA SKY.

I ordered for a new connection in the month of March 2018.
The engineer came for installation. On the first day he used my Old Videocon products for installation like the DISC, CABLE, CONNECTOR and so on.

I registered...

My problem is not solved my tv is not activated how you are showing problem is resolved. Respond back immediate are else i will return it connection. I think local service people provide better service than u people. I want my recharge immediately are else i will file a complaint in consumer court about this issue. U say u provide free service and with out information u take money and deactive my account...

Yesterday one technician came repaired my tata sky without any information they have deactived my service my next recharge date is on june. Before giving complaint ur customer executive said that signals are week my executive will come repair it for free of cost. Now when i spoke to ur customer care they are saying service charges are taken. When ur customer care said it is free y u deactived plz slove my issue r else take back ur connection...

मदोदय,
मेरा नाम गुंजन खुराना हैं तथा मेरा tatasky id [protected] हैं। सर मैंने कुछ दिन पहले installation के लिए रेकुएस्ट कस्टमर केयर पर डाली थी जिसके तहत मेरे पास टैकनिशियन आया तथा उसने आकार...

I am an old customer of tata sky. Tata sky is continue telecasting an advertisement on its dish that if i recharge with rs. 786 before 18th may i will get a balance of rs. 1000.in this regard i contacted tata sky customer care on its no. [protected] on 8th may 2018 at 8.34 pm and asked for the offer. I was informed that i will get the benefit of the offer only in a condition if i got a sms message on my rmn. I told the personal that there...

After the storm in northern India some channels are not showing properly.I talked to your customer care executiv many times.They are asking to me pay rs.225 for visiting charge.This fault is not done by me.so why I pay for this?I am a regular customer of your Dth Service and subscribing you in yearly mode.So kindly resolve this matter positively as soon as possible....

My tata sky id no. [protected]
Let me begin that my having been a customer for over a decade my experience over time that there has been growing attitude of could not care less. Some months ago it was poor service and it took multiple mails and calls to mumbai office to resolve issue.
On 3 may i received sms that i could renew dhamal pack for an amount of rs. 3290/- for one year before 10 may. Today when i paid the amount i get...

To,
The manager
Tata sky
I am really disappointed by the services provided by your company, it is really not acceptable by a company like tata.
First of all i had complained that i am unable to view my tv since sunday (22nd apr) and i had complained at 2pm and i was told that the engineer would come by 5pm but did not turn up, after following up again with the contact center at 5.30 pm i was told that the engineer...

My complaint is that provided faulty device. And they replaced with faulty device again. And he service what they provided is not good a all. And my issue while watching tv audio cuts off randomly in every 1 or 2 hours. So i asked refund on my device but they said refund for the product is not possible. Also i tried explaining reason as the device they given is faulty. Also i got the refurbished device. Since they given to me is refurbished...

The worst service you can get from them.
Did a recharge of 17000 and a platinum customer still did not expect this from them

Got a call from them regarding wifi dongle and told me if not satisfied you can return and did the same as the engineer installed it and after fee hours i called them and told them about my speed is not that enough to support. Now been calling them and messaging no response and getting the message...

I had opted for hd set top box upgrade @ rs 1890 giving one year free hd services offer. Out of this sum, rs 500 was adjusted for the set top box. The balance rs 1390 was to give free hd services for one year.
Yesterday, i recharged with rs 200 for one month dhamaka package @ 199.
Instead of validity upto 7th june, validity was adjusted to 28th may. Rs 95 was adjusted for hd service which is free for one year.

Custom...

No programs coming since morning inspite of payment made & several complaints on helpline Nos. & by mail also. Also need to change ny Regd. Mob. No. in your records to [protected]/[protected]/[protected].No action has been taken by the customer care depptt. of the service provider inspite of several telephonic & mail complaints....

In tata sky first they say your chat will be recorded but nothing happens like that.
I did chat and asked to change my plan, one lady took my 1/2 hr or so and then said i have raised a request for the same. But i didn't received any confirmation for the same, as per her words i have recharged my tatasky sky. But later when i chat with then again asking about confirmation, they said they haven't found any request. If you ask them anything...

I have requested for technician visit because 2 days back heavy rainfall happen in my area. But even i have not received any call from tatasky regarding visit. I have called on customer care 4 to 5 times but they are advising me to watch your channels on my tatasky application in mobile but they are not arranging any visit from there side. The worst company i have ever seen. I will never recommend anyone to buy this connection....

Tata sky id : [protected]
The monthly pack was of rs. 270 but all of a sudden i receive message that your monthly payment is due with rs.440.

Upon login to the account, i understand that the monthly pack is changed resulting in additional charges and i was totally unaware.

There are no messages sent to us when the recharge packs are changed. They send messages only when payment is due....