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Thyrocare Complaints & Reviews

2.5
Last updated Feb 17, 2024
Complaints 215
Resolved
105
Unresolved
110
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Thyrocare reviews & complaints page 7

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A
Ani Harish
from Bengaluru, Karnataka
Dec 10, 2017
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bad behaviour of service technician

Address: Bangalore, Karnataka, 560062
Website: Www.thyrocare.com

Dear sir,
I had booked complete sugar n thyro test for my aged mother n mother in law today at my home 10/12/2017 in bangalore 560062 pin code area.
A service technician by name dinesh +[protected] calls me 6:44am to find out the address, i was guiding him but he started abusing me badly n stated we are staying in a bad location. He was frustrated because he had to travel from his house-hebbal area to kanakapura road n was...
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M
Mabel Desouza
from Mumbai, Maharashtra
Dec 7, 2017
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non-receipt of blood test reports

Address: Mumbai City, Maharashtra, 400050
Website: Indian Consumer Complaints

I had taken a blood test under thyrocare aarogyam loyalty profile package of 65 tests on tuesday on 28 nov. 2017 but did not receive the reports.

I have been following up with them on phone, sms, email, but never got a proper response except that the is forwarded and they are getting an update from the concerned department. Finally on 2 dec. Received an email that the blood serum was cancelled and to take an appointment for...
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Bakul Thete
from Ponda, Goa
Dec 3, 2017
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wrong blood reports

Address: Pune, Maharashtra
Website: [email protected]

Got blood test done from thyrocare and found out that my tsh levels are extremely high which never happened earlier. There is difference between extremely high and slightly high as accordingly that the medicine is given according to thyrocare my tsh is 21... Got so scared that got a recheck from golwilkar lab the very next day and my tsh came as 7. When i complained to thyrocare for the same then i got a explanation that their way of checking...
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U
ukderebail
from Bengaluru, Karnataka
Nov 30, 2017
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online medical reports

Address: Mumbai City, Maharashtra, 560064

Thyrocare is one of the best concept and probably the state of art blood testing facility in india. They don t give commission to doctors or any reference which is why they are able to cut cost of the test to the lowest. But the number of complaints shows that they are poorly managed.

My experience with thyrocare has been one of the best in terms of being professional. I was advised to get in touch with mr thippa reddy their...
+1 photos
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R
Raman Rajagopalan
from Vadodara, Gujarat
Nov 3, 2017
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very poor service

Address: Mumbai City, Maharashtra

Team,

I made advance payment on 26 oct 2017. Technician came on 28 oct 17 and collected blood sample. He forgot to collect pp blood sample. Next day he sent different person and collected the blood sample. Enquired about report who said that tuesday will be available on site. I checked on wednesday. No update. When i checked with customer care, blood sample is missing. Again they want to collect. Till, today no one has come...
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J
Jagruti Chaudhari
from Indapur, Maharashtra
Oct 29, 2017
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service quality

Address: New Delhi, Delhi, 110070

Pathetic service i have ever experienced in my life... Customer executives are misguiding customers... Actual test cost and tests are totally different.
I have given my blood sample for test yesterday morning and i was told by him that i wl receive reports by today morning which i have not received yet after rigorous follow up
I will not recommend thyrocare to anyone...
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S
snchavan
from Mumbai, Maharashtra
Oct 19, 2017
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wrong reports

Address: Mumbai City, Maharashtra

From: santosh chavan
Sent: thursday, october 19, 2017 6:06 pm
To: '[protected]@thyrocare.com'; '[protected]@thyrocare.com'
Cc: 'santosh. [protected]@yahoo.com'
Subject: refund test charges

Dear team,
I had done the blood check of three person of my family (Anita chavan order no-tt[protected], aditi chavan order no-tt[protected] & [censored]al jamge order no - tt[protected] but the report which i get...
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J
Jaccob Ninan
from Bengaluru, Karnataka
Sep 23, 2017
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non receipt of receipt for payments made

Address: Mumbai City, Maharashtra, 4000703
Website: www.thyrocare.com

I had made a booking for blood tests for hba1c, blood sugar fasting, blood sugar post prandial on 22 sept 2017 by making an online payment of rs. 320 from my south indian bank debit card no [protected].
The company has not even confirmed receipt of the same amount by return email nor have they confirmed whether they will be doing the test by coming to my house.
I need refund of the amount if they are unable to do the test....
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R
rainacn
from Jammu, Jammu and Kashmir
Sep 17, 2017
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blood test reports

Address: Mumbai City, Maharashtra
Website: w w w .thyrocare.com

Sir, i had requested for blood tests and accordingly samples (Me & my wife) were taken on
14th sept 09:30 hrs (Approx) lab code in respect of my name is[protected]/pun72 (C n raina)
My reports were recd on 15th (On net)
Reports i r o vijay raina were not recd till sept 16, 22:32hrs and we had requested for retaking
Of samples fearing that the same were not traceable by u due to wich the report was delayed
The...
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S
samtawadhawan
from Delhi, Delhi
Sep 17, 2017
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reports unavailable

I availed home collection facility from thyrocare on 15th sept, 2017 and they assured to email the report by 16th sept 2017 morning. It's been the whole day they have just sent one report that too with wrong name. I doubt if that's my report even. Also the collection guy which came was using single kit for all the home collection customers when i told him to use fresh syringe he took out other one sealed as it appeared but now i doubt that...
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K
Krishna Mohan Sinha
from Delhi, Delhi
Sep 3, 2017
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not received report even after 3 days

Website: www.thyrocare.com/wellness

Dear sir,
(Reciept no:revtt[protected] i have opted for blood collection and test from thyrocare on 31st aug 2017 in the morning 8 am. The blood was collected at 8 am on 31st aug 2017.

The executive who came for collection told that report will be available online in

Not recieved the report till 3rd september2017, 2 pm. I am surprised why they are doing so. I went for review i found this company is worst....
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C
Chaitali Gandhi
from Mumbai, Maharashtra
Sep 3, 2017
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worst service for booking/rescheduling a test

This is with respect to the booking that was done for C Arogyam complete blood test for which customer needs to go through fasting of 10-12hrs. The operator said that the technician to collect blood samples will be at the given location by 7-8 am
i.e Day 1 Time: 7-8 am : No one arrived, received call from operator at 9 asking to reschedule the appointment.
We rescheduled it for the next day at the same time and confirmed whether...
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D
David Antony J
from Chennai, Tamil Nadu
Sep 1, 2017
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test taken wrongly

Hello thyrocare,

I would need to escalate and get refund of my amount.

Please note that i requested for paleo test request with excel format report from thyrocare. As advised by thyrocare person, pro arogyam 1.3 test was booked and sample taken accordingly.

But when i received the report, it is not provided as per paleo format. I have been following with emails for more than 5 days now but no...
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A
Ajnju
from Mumbai, Maharashtra
Jul 27, 2017
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blood test in the month of march

Address: 400703
Website: www.thyrocare.com

Dear sir,

I am anju dwivedi having regd mob. No. [protected] gone thru blood test of rs.1500/-. I ve got the payment receipt of rs1500.00 which i paid online. My receipt is reimbursable. I ve submitted my bill but dept. Objected that you pl. Submit test wise charges break up charged by thyrocare. I've requested your midc turve office at navi mumbai. But they refused to do so. Thus i may lose my rs.1500/-. Please help us to...
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C
Chhandashree
from Kolkata, West Bengal
Jul 24, 2017
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healthcare

Address: Kamrup Metropolitan, Assam, 781021
Website: Thyrocare

Thyrocare was assigned for home collection. Yesterday they cancelled themselves. Today they gave me the timing and name number of the collector. But the collector upon contacting refused to come before 9 saying he stays too far.in the meanwhile i had followed all medical instructions for the collection. Is this professionalism and where is the ethics? I shall have to take this matter to the consumer forum...
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C
chitraaundhe
from Pune, Maharashtra
Jul 20, 2017
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not receive hard copy of report - no response from thyrocare

Address: Mumbai City, Maharashtra
Website: www.Tyrocare.com

I did test of vitamin d profile & vitamin b12. On 11-jul-2017.
But still i have not received hard copy.
I need it for medical claim.
So look into matter.
Provide me hard copy. So i wll go through medical claim.
Details are -

Order no :
Tt[protected]
Beneficiary name :
Chitra aundhe (36y/f)
Ordered by :
Chitra aundhe
Barcode no. :
70890340br...
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P
Pawan Singhal
from Mumbai, Maharashtra
Jul 19, 2017
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lab technician expressed his inability to collect the sample on scheduled time

Address: Jaipur, Rajasthan, 302020
Website: Thyrocare.com

Despite confirmation of my order and mutually agreeable time, the lab technician refused to collect the sample... Thank god i had chosen cash payment mode...

Initially when my order was confirmed yesterday, they asked me to pay rs 1270 even though they advertised the rate as rs 660 only

This is highly unprofessional attitude and this has resulted in loss of time and resources.
Now i will go to lab for...
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N
Nilesh Gadhave-Deshmukh
from Bengaluru, Karnataka
Jul 10, 2017
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Complaint about cheating

Address: Bangalore, Karnataka, 560093

I have booked appointment for ferritin test. Appoinrment confirmed on saturday. But they postpone it on saturday at 11 am. But that person did not come on sunday too. He did not called also. After calling customer care again they postpone to monday 8 o clock but their person refused to come. Again i called customer care n they said they will collect sample on my company address but after few minute they cancelled my appointment. So from saturday...
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N
niraj hacker
from Mumbai, Maharashtra
Jun 13, 2017
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Fraud company

Address: 400705
Website: www.thyrocare.com

This company is fraud cheating the peoples... I have booked the test and evn applied for hard copy of the report bt it indicated that not applied for hard copy... The companies employee came to collect the sample and evn he collected the money for the hard copy... Bt till the date the hard copy of the report is not submitted (Only received the soft copy)... When i called up in the company they said to contact the employee who had collected...
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C
Chauhan indu
from Delhi, Delhi
May 18, 2017
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Cost

Address: 122001

Hi,

I have to do 2 test that is thyroid profile and prolactine. I hove contacting 2 Thyrocare labs and both have told different test amount. One told Rs.1100 and the second one told me 900 however I have booked my both test at Rs. 380 from Thyrocare. Why the Thyrocare test costing vary from one to other Thyrocare center. I am writing the both Thyrocare centre address who told me 1100 and 900.
One is from "Huda city...
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