Thyrocare Complaints & Reviews

The report submitted gives total psa value of 3.53 ng/ml and free psa value of 1.2ng/ml.

Further it says that normal range for free psa is 20% of total psa and 1.2 being about 34% of total psa, it is good and indicates very low probability of prostate cancer.
Simultaneously at another point in the report it says that free psa should normal reference range 0.26ng/ml according to which the level 1.2 of free psa is...

Hi,
Am manoj pandey, recently i book wellness pack B @ 1500, before booking appointment i call and discuss that i want vitamin D3, i got advise that if i am going to select wellness B pack in that it will cover vitamin D3, for that i paid 1500 rupees and movies ahead. when my report came than i came to know that in this pack there is no vitamin D3. and that is mandatory for me.
now my 1500 rupees totally wast.
pls. suggest...

My booking reference number: tt[protected]
Complaint id: 12041703

First of all i believe they really are not running a company related to heath care. It looks like they have hired courier peoples from companies like fedex. I booked my appointment on[protected], 08:00 am to 09:00 am. We were fasting since 12 hours. Morning there were no sign of calls so we decided to call on their given collection guy's number at 8:45...

I have undergone tests and I am a MALE. But the reports were made on the basis on FEMALE. When I contacted AAROGRAM THYROCARE they just changed the Gender to MALE and sent same the reports again.
When I contacted my doctor, he just reports must be different for MALE /FEMALE on the basis of calculation. then I again contacted them about the figures and gave them example like for this test your figures are incorrect then they just sent...

Hello,
Once i know about Thyrocare provide lab test and give reports with in 2-3 days after taking samples from home i thought its very covinient for me for my wife because she is pregnant, i call have selected 'wellness M package' for rupees 500 they taken the sample on[protected] between 8:30-9:30 Am, i had selected soft copy report option when the report not arrived at my email on 4th day, i called them they said there are some...

Dear Sir, I am Dr Bharali giving my blood sample for test on
Sunday.Order no.TT[protected].
Where is my report.
Dr M Bharali-MD
- Hide quoted text -

On 3/21/17, Mridul Bharali wrote:
Dear Sir, Where is my lab result collected on sunday by Order
No.TT[protected]..The sample collection boy informed me I will get the
online result withing 2 days.

Regurd
...

I took TSH test 3 times after every 3 months but the results were around 12-13(indicating hypothyroidism) but when doctor suggested me to take test from another lab, it came out to be 2.7 which indicates normal TSH level. I took the wrong medicine for around 10 months and because of that medicine side effects were there and I was in panic and now feel highly cheated.
I would suggest THYROCARE should be BANNED as they provide wrong...

Thyrocare is literally cheating pathological test company.
I was booked test immediately person responded and collected money and sample
They sent message to download android app to collect report
After downloading app .. registered mobile, invoice number etc as instructed
But invoice available in app but not report
I was trying to reach them through customer care, SMS, what's app, LinkedIn, Facebook but...

Hi,

My name is ravindra tripathi and i had test with thyrocare on[protected], for TSH and urine culture. I have received report of TSH which is ok and i can track it in thyrocate website, but report o[censored]rine culture is not trackable. I think this report is created by thyrocare branch using photoshop. it doesnt have barcode and labcode, also in bottom section its showing gmail link.

I am attaching screenshot...

Dear sir
Tdy morning person come and collected the sample frm our residence address gh-1/223 paschim vihar.he said the package will be 1500 for one person after that he called up one person and said it will 2200 and 4400 for 2 persons..ok give me 4000 this is false and cheating with customers.
Pls let us know the actual cost.and refund 1000cash.
4000 cash collected.

Pls do the needful
Regardsbr...

I called thyrocare for details and was cut off by saying she will email me and i can call for what i want or i can watsapp, i did watsapp on [protected] whoevr the person is on the other end does not reply i booked for an appt on 24th feb he or she said said ok but no one came on 24th, so i called them on 25th to enquire and the lady on the othr end varsha confirmed that she will book my appt, so i requested for 26th at 10.am.later im receiving...

For the last 10 years, we have been getting blood test for my wife mala bhatia, every quarter, as besides, her haemoglobin level has been decling in the range of 7-8... To our great surprise, the about indicates the haemoglobin level at 15.2, which is impossible... On checking with other test, we found that all tests, which have been on the abnormal side, have been indicicated as normal, which, again totally wrong... One mr saurab, who came...

I am constrained to say that Thyrocare Mumbai's service (for CGHS) is pathetic, farcical and grossly negligent. In our experience though the chap took the samples from home the samples were mixed up by Thyrocare and wrong test reports were sent.

Second the test reports were not sent in a day or two but Thyrocare took its sweet time to send them after four days. One wonders who gave them a lab licence ?

Thirdly...

Dear Madam / Sir
I am old customer of your agency. But this experience was shocking.
As usual yearly check of all was planned on 18.12.2016.
In spite of three pokes person can not find Veins.
Just unbelievable, next day he send another person and he also tries with three pokes and finall succeeds.
You must have trained persons in your system.
in Future I will think twice.
See attached photo.br...

I had requested for lab. Tests as per package ar. 1.2 on sat 03 dec '16 with a request for sample collection between 6 am and 7 am on sun 04 dec '16. The same was confirmed by smss from lybrate at 11.26 am on and once again at 8.26 pm on 03 dec that the sample collection has been assigned to mr lfs[protected].
Regrettably, no person came upto 9am on 4 dec and i had to be without any intake of food and water till that time. I am a...

An order no . 29881 for collecting sample on 09/11/2016 6.45AM was confirmed by your authorized person Mr. MD Shahid .

Sorry to note that neither sample collecting person visited nor contacted to me and I along with my spouse remain seated waiting for a long to sample collector even with out taking a glass of water or a cup of tea .

As I was not provided with any contact no. so I was helpless on my part . I being...

My wife did a tsh test and the value/result we received was 27.7 but after 2 days a doctor from apollo asked us to do the same test as he was very surprised to see the value of tsh. To our surprise the value in the new report showed 1.7 only. For both the tests my wife was fasting. Everyone was shocked. We feel cheated and will never trust thyrocare in future....

Patient has developed internal blood clotting after blood collection person used wrong syringe, size was 10ml. Also method of blood collection was wrong as it left clotting. Resulting in Blue mark of internal blood clotting and pain. No response in last 12 hours after filing complaint. The blood cotting mark has spread to lower side of arm in last 2 days. It is now painful as well. I have posted a complaint with Thyrocare as well but have...

Complaint escalation:

My order number is 05675 and it was assigned to Vaishali Kanade. The sample was collected on 23rd morning and since then I had to follow up thrice for reports.

Before describing the complaint, I want you to note that the tests were prescribed by a doctor and can be done only during day 2 or day 3 of the menstrual cycle.

Behavior of thyrocare:
- When I followed up first...

Firstly despite mailing "thyrocare" for an appointment and following up no body even bothered to revert back and give me an appointment. later when i followed back that is when i was given the appointment for the 25th August, 2016
Secondly when the appointment was given for 8 AM, the female who was going to come (prajakta) to collect the sample stated that she was told that its a 8.30AM appointment. despite calling her many times she...