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Thyrocare Complaints & Reviews

2.5
Last updated Feb 17, 2024
Complaints 215
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Thyrocare reviews & complaints page 9

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S
siddhartha jha
from Gurgaon, Haryana
Aug 20, 2016
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Highly unprofessional unresponsive & rude

Address: 110070
Website: www.thyrocare.com

I booked a cbc & ns1 & chicken-guinea test for my wife rashmi jha with a request for home collection of blood sample. While the collection was done on agreed time, it took me numerous followups to get the report on my mail. To my surprise, thyrocare delivered the only cbc & ns1 report & when i inquired about the chicken-guinea results, i was asked to look for the second pdf attachment on my mail which never existed. The staff was trying to...
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ripingulati
Aug 17, 2016
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Poor service and unprofessional staff

Address: New Delhi, Delhi, 110027
Website: thyrocare.com

I am bit lazy guy and generally don't give feedback on anything, but this time I am so pissed off that I thought I should write something about it. I had booked the Thyroid profile tests 4 days back and nobody has came to me even to collect blood sample yet. I had paid the full amount through online booking and now I am regretting it very much.
I had got text message with the sample collector name and phone number but whenever I contacted...
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Manan K Trivedi
from Hyderabad, Telangana
Aug 10, 2016
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Arogyam pro package 1.7

Address: Hyderabad, Andhra Pradesh, 500075
Website: thyrocare.com

Recently i have done test for me and my wife for arogyam pro package 1.7.
Urprisingly in just 2nd day we got soft copy of report. where in signature of pathologist seems like pasted through computer tweaking. apart from this my wife got testosterone number of 485 which should ideally between 20-70 for female. i was shocked and tensed to see it. after that i have re-confirmed it through apollo clinic which shown only 40.
Upon...
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V
Vishal Wable
from Mumbai, Maharashtra
Aug 9, 2016
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Employee

Address: Mumbai City, Maharashtra, 400 703
Website: www.thyrocare.com/Contact_Us.asp

Thyrocare needs an machines not a human being to process the sample,
Its type of another militry school, over disciplined, no respect is given to an employee,
Thyrocare demanding 10000/- inr from the person who wants to recruit.
Not fulfilling the commitment of refunds.

A simple calculation is given below :-

50 people recruited every month = 50.000 /-

Per year - 50 persons...
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K
K.U.Rao
from Hyderabad, Telangana
Aug 9, 2016
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Poor service

Website: Thyrocare

I am k. Umapathy rao who happened to go with thyrocare on 22nd july 2016. My experience has been bad, the way the whole matter is handled. Please see the sequence of events as below.

1. I have gone to your website and placed a request on 20.7.16
2. I received a call from your mumbai office from a lady late in the evening if i am interested to go with a package.
3. I have confirmed for 3 people that is me, my wife...
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shylpa
from Mumbai, Maharashtra
Jul 31, 2016
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Fraudulent and fake reports

Address: Mumbai City, Maharashtra, 400015
Website: www.thyrocare.com

I availed of 2 aarogyam online profile packages at the cost of 1800/- each and the reports are all wrong!!
My husband's cholesterol levels show 242 when he is on meds and his earlier test 2 months ago showed under 200 and in my reports it shows i am hypothyroid when i have had my thyroid tested 3 times in last 8 months and they have always been normal.

They are playing with the lives of people. i am taking this up...
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Varunthakur99
from Pune, Maharashtra
Jul 27, 2016
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Not providing the health check report even after multiple follow ups.

Address: 400703
Website: www.thyrocare.com

I registered for aarogyam 1.7 full body check up for my mother. We went and gave the sample at the collection center. After 2 days, i contacted the customer care of thyrocare. They said there was a technical issue because of which report was not generated and we have to give the sample again. We went and gave the sample again. I called the customer care and they said again there was a technical issue because of which the report was not generated....
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Dancydj
from Delhi, Delhi
Jul 25, 2016
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Delay of reports and incomplete reports

Address: Mumbai City, Maharashtra

Dear sir / madam,

Order no. : 5b2f9
Pro aarogyam 1.3
Amount paid - 2250/-


Whosoever is the most senior authority - i am writing this mail to put this under your knowledge about the great great inconvenience being caused by your so called thyrocare who i thought is a reputed organization but i think i am highly mistaken. since the test which i booked and so much of anxity what you guys caused...
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neilgotecha
from Mumbai, Maharashtra
Jul 12, 2016
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Refund for lab tests

Address: Ahmedabad, Gujarat, 380015
Website: Thyrocare.com

Thyrocare team. You people are highly careless
I had given samples of bloood for some test and paid rs 3000 cash plus courier charges.

Some person has collected samples and he was highly untrained. Neither he had any chilling pads as claimed by you

After paitently waited for 3 days we have called and surprisingly came to know that your third class system failed to generate some reports.

Now...
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S
Soni Styleicon
from Gurgaon, Haryana
Jun 13, 2016
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Unprofessionalism of staff in Vadapalni branch chennai.

Address: Chennai, Tamil Nadu, 6000092
Website: Thyrocare lab

This is my second worst experience with thyrocare, firstly when I gave sample fr blood test igg and igm, they gave reports after three days in Vadapalni chennai branch, centre no. Is [protected] .later I submitted my mothers blood sample and that report was so important because my parents were leaving to my native and they had only one day to go for checkup and as usual thyrocare staffs made a delay of again 3 days and when I went there to...
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Avishek Kunwar
from Mumbai, Maharashtra
May 25, 2016
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Compliant on test booking (order no. 58c6f)

Address: Siwan, Bihar, 841226
Website: theyrocare

Hi,

I booked a simple thyroid profile test for my sister anjana kumari, with thyrocare (Order no. 58c6f) and the sample were collected on 2o th may 2016 after repeated requests. The local thyrocare collection centre in siwan, bihar was assigned with the task by the company.
Till 25th may 2016, the reports were awaited. When called for status enquiry, the customer care team showed rude attitude and couldn't give any...
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Faraz Kidwai
from Delhi, Delhi
May 24, 2016
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Non collection after booking confirmation

Address: Lucknow, Uttar Pradesh, 226001
Website: www.thyrocare.com/wellness/Booking.aspx

This is in reference to the appointment booked myself for my mother (Age 60) on 22-May but no body has turned up to collect the sample, Then again i booked the appointment on 23-May for today appointment but no
body turned up to collect the sample
Because of over fasting my mothers condition has been deteriorated as she is a diabetic patient, she could not fast long,
This is absolutely a careless attitude from thyrocare,...
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S
shuch76
from Mumbai, Maharashtra
May 3, 2016
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Reports not available even after 60 hrs of test

Address: Pune, Maharashtra, 411048
Website: Www.thyrocare.com

I had been assured by customer care that the reports will be available within 24-48 hrs of giving blood sample but now even after 60 hrs of giving sample there is no report available and each time the Cust care executives are telling that your request has been forwarded and you ll get ur report ASAP. My docs appointment is tomorrow and if I don't get the report today then there is no use of giving sample. I need my refund for the money I...
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Sujayu
from Nagamangala, Karnataka
Apr 9, 2016
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Health check

Address: 570012

Purchase I'd 2849549 dt 22mar2016 still waiting to hear from thyrocare for home visit to collect blood sample voucher I'd NBGCQF84JSC45Z take action to cancel voucher&refund money....
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milind.tike
from Mumbai, Maharashtra
Apr 4, 2016
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Complaint against thyrocare services

Address: Mumbai City, Maharashtra, 400005
Website: customer care Thyrocare

Please read the following two sms messages received from Thyrocare on my cellphone which are self-explicit:-

"This is to confirm the booking of Order id: D0CAF, for 1 beneficiary. Please pay Rs. 320/- at the time of sample collection. For Assistance WhatsApp us on [protected]. Thank you - Thyrocare"

"DEAR MILIND TIKE, THANK YOU FOR YOUR BOOKING (ORDER ID: D0CAF), YOUR ORDER HAS BEEN ASSIGNED TO SANTOSH AMBAJI...
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Monica Garkhel
from Mumbai, Maharashtra
Mar 7, 2016
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Thyrocare fraud (doctors and sample collector have no knowledge of medical science

Address: 400703
Website: www.thyrocare.com

The patient sample is waste now, who is responsible for that?? They want more charge than the patient have booked for that test online. You should cancel their authorisation for collection centre if you feel your company is genuine & reputed.


I booked order no A95A6 VITAMIN B COMPLEX PROFILE, VITAMIN D PROFILE, HEMOGRAM - 6 PART (DIFF) from thyrocare on 04.03.2016, with an online booking and paid Rs 2345.One person...
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raviarora5070
from Mumbai, Maharashtra
Jan 21, 2016
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Unprofessional services

Address: Thane, Maharashtra, 400095

This is the most unprofessional service I have ever seen.

I suggest everyone never opt for their services ever.

My mom aged 68 years wanted to get some test done and I was given an appointment of 8.30 in the morning on January 21, 2016. At 9 am I was being told by the executive that I woke up late so I will come by 10.00 am. This is the most pathetic scenario as My mom was fasting as per coz of all test to be...
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anilkumartiwari
from GORAKHPUR, Uttar Pradesh
Dec 28, 2015
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Cancel their authorisation for collection centre

Address: Gorakhpur, Uttar Pradesh, 273008

The patient sample is waste now, who is responsible for that?? They want more charge than the patient have booked for that test online. You should cancel their authorisation for collection centre if you feel your company is genuine & reputed....
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anilkumartiwari
from GORAKHPUR, Uttar Pradesh
Dec 28, 2015
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Very bad service with no responsibility

Address: Gorakhpur, Uttar Pradesh, 273008

Your collection centres (UPT52 Betiahata, Gkp & UPT62 Gorakhnath, Gkp) are very bad in service & have no responsibility towards the patient & their sample. they don't even listen to your customer care & say we don't know thyrocare & we don't have to listen them. Other person is collecting the sample for them & then also they don't realise anything....
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vikash1108
from Chennai, Tamil Nadu
Nov 4, 2015
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Fraud (Doctors and sample collector have no knowledge of medical science)

Address: Mumbai City, Maharashtra, 400 703
Website: www.thyrocare.com

I already appeal file through your website regarding Thyrocare Fraud. I alread sending you details by two time for thyrocare cheatinng.This is vikash kumar and i booked order aarogyam 1.2 for medical tests from thyrocare on 16.10.2015, and one authorise person came to my home and collect blood sample and also collect 745 rs for test charges. And they told me that your report will be delivered by 20.10.2015. But unfortunately my report could...
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