Tikona Digital Networks Complaints & Reviews

I had made a disconnection request for tikona since last 10 days due to speed issues at night majorly, also range issue in my multi storey house . Engineer already checked and told that issue been from backend On my 60mbps plan, max i get at night is 40mbps and 30-35 mbps at night, I have installed 5G connection of some other brand already now so no need . But tikona customer support is pathetic as we cannot call them and talk to them, only...

Hi,

I live in Indore and was using Tikona broadband. Stopped using their services in June, powered off, disconnected and packed their wifi modem to be collected by them. I sent mails to customer care for disconnection on Jun7 and Jun23, but no action from their side. Then I got mail from [protected]@tikona.in regarding outstanding amount of 440.98. Then yesterday I got call from Adv Meenakshi Tiwari who said she is speaking...

I'm reaching out to you on behalf of my aged father, XXX XXXX and he has been waiting for his refund for last 6 months.

Background- My father had signed up for prepaid Tikona's internet plan and due to performance issues cancelled the services in March 2022. As per the process, we submitted all inputs via the app, sent messages but till date we have not received any refund. I have personally tried reaching out to customer...

This is a request to disconnect my tikona broadband service account number [protected]
I am putting this request since I am moving to my village/abroad and I can’t continue to pursue this connection. I also ask the company and its executives not to call/email me for retention or any other such proceedings.

All my dues have been cleared as I am disconnecting in advance of my connection cycle as on 15th September 2022....

This is a request to disconnect my tikona broadband service account number [protected]
I am putting this request since I am moving to my village/abroad and I can’t continue to pursue this connection. I also ask the company and its executives not to call/email me for retention or any other such proceedings.

All my dues have been cleared as I am disconnecting in advance of my connection cycle....

In April you're customer care department sent a person who told me that no further services will be provided as there's a building construction near your tower which provides internet connection so i asked him discontinuation, but you kept ignoring my request now that I've ended the connection from my end your so called lawyer calling to sue me for the non payment of bill but as I've opted for prepaid plan how it's possible, now I've alot...

15 sept was my billing date and i have disconnected tikona connection from yesterday, pleas help to close my connection, i have also sent email for the same [protected]@tikona.in

Please help to close connection asap....

Even after various attempts of complaints from tikona app there is no resolution engineer doesn't even visit and confirm resolution very poor service from tikona and engineer is of no use......

I am receiving threating call from Nikhil Nayak saying from Delhi High court, he is threatening me to seal my all licences. He is stating it is due to non payment of bills. However i have requested for discontinuation of services in the year 2021.
Anyone can Please help....

I am from Indore have used Tikona for years but from May 15 2022 I requested Tikona to disconnect services and take away their device. I have paid every penny till 15 May 2022. Even after multiple calls and mails they are asking me to pay 1073 Amount. I haven't used any of their data, even I have unplugged the wire. I am getting demand notice to pay bill for services which I haven't even used. No doubt they are loosing their customer base....

Hi Team,

I Dropped a mail to [protected]@tikona.in on 14th Aug 2022 for my Tikona Account closer as i am moving out from my present residential address to new Housing society where builder has confirmed that in the new society they have only provision for (ACT & AIRTEL SERVICE PROVIDER) and no provision for other internet service provider.In this regard i don't have any other option other than requesting Tikona to please...

Even after complete bill payment, they are asking for payment. One adv. Named Nikhil nayak called me for the bill complaint against me. Please do the needful.

Thanks
Shreeyam Raghuvanshi
[protected]...

Hello, I recently relocated to Virar west and I am a new subscriber to the Tikona internet service My User ID is [protected]. After the down payment of 1000rs on AUG-15, the installation was delayed, I requested to get the installation done and after several requests, I ended up providing two CAT 6 25m Cable that was joined using duct tape and the cable barely reached a few meters to the entrance of my house. I did that because the guy said...

Even after various attempts there is no internet at night everyday since many days same problem no resolution worst customer service by tikona.

Tikona I'd - [protected]...

SUB: Tikona Service ID No [protected] of Tikona Infinet Pvt Ltd.

Despite informing tikona broadband service provider in Allahabad (PRAYAGRAJ) and to their main office, to disconnect my poorly working broadband connection in May of 2019, they have not stopped harassing me and asking for additional payment . Their broadband service is appalling with far SLOWER SPEED THAN THEY CLAIM. I HAVE CLEARED ALL THEIR BILLS TILL THE DATE...

IT IS BEING BROUGHT TO YOUR NOTICE THAT I HAVE BEEN CALLED BY SOME AGENCY FROM THE NUMBER [protected] WHICH SEEMS TO BE A LAWYER BY THE NAME ADVOCATE Mr. NIKHIL NAIK ENGAGED BY TIKONA WHO REPRESENTED HIMSELF TO BE A DISTRICT GOVERNMENT PLEADER .

HE ALSO THREATENED ME TO PAY TIKONA OR HE WILL ATTACH MY AADHAAR BANK ACCOUNT PHONE AND PAN CARD AT THE INSTANCE OF TIKONA TO ENSURE THAT I WILL NOT GET ANY JOB IN FUTURE
br...

Hi All,

This is Vedanth Siddamari from Bangalore, I had availed Internet Broadband services from Tikona Ltd and was consumer to them from past 1.8 yrs.

Below are the Acc-Details:
Service ID: [protected] ACC No:[protected]

Due to my personal decision of mine where I had to move to a different location, I decided to end their services, so called them and asked them to discontinue the services....

Hi All,

This is Vedanth Siddamari from Bangalore, I had availed Internet Broadband services from Tikona Ltd and was consumer to them from past 1.8 yrs.

Below are the Acc-Details:
Service ID: [protected] ACC No:[protected]

Due to my personal decision of mine where I had to move to a different location, I decided to end their services, so called them and asked them to discontinue the services....

Subject:
Sent multiple Disconnection Notices to Tikona, Final Notice on 14th April 2022. All Outstanding cleared till billing cycle 14th April 2022. Tikona did not disconnect and continued monthly billing even after ZERO USAGE from me. Repeatedly harassing through sms messages and email asking for payment of wrongly charged bills.

Resolution Requested:
Stop wrongful billing & terminate connection. I have cleared...

Hi All,

This is Vedanth Siddamari from Bangalore, I had availed Internet Broadband services from Tikona Ltd and was consumer to them from past 1.8 yrs.

Below are the Acc-Details:
Service ID: [protected] ACC No:[protected]

Due to my personal decision of mine where I had to move to a different location, I decided to end their services, so called them and asked them to discontinue the services....