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Travel Guru Complaints & Reviews

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Last updated Jan 13, 2023
Complaints 141
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51
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Travel Guru reviews & complaints(141)

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R
ritika.prakash
from Chandigarh, Chandigarh
Jan 13, 2023
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How do I cancel my hotel booking. All numbers not working.

Address:Mumbai
Website:www.travelguru.com

I have been trying to reach them but all nos on their website are invalid. how do i cancel my hotel booking...
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R
ritika.prakash
from Chandigarh, Chandigarh
Jan 13, 2023
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All numbers not working. how do I cancel my booking

I have been trying to cancel my booking but all nos on internet are invalid....
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B
Bhavya Raju
Nov 17, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am complaining about cancellation and refund

I had booked a hotel from Travelguru and wish to cancel it. The cancellation window closes on 18th November 2022 (Tomorrow). I have been trying to get in touch with them via mails and calls but all the numbers listed on their website are invalid and there is no response to the mails either. I have already made the complete payment for the hotel booking and if this gets delayed then they wont refund the amount. Tried to login on their website...
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N
Narru29
Nov 17, 2022
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Unable to cancel my hotel booking

I had booked a hotel from Travelguru and wish to cancel it. The cancellation window closes on 18th November 2022 (Tomorrow). I have been trying to get in touch with them via mails and calls but all the numbers listed on their website are invalid and there is no response to the mails either. I have already made the complete payment for the hotel booking and if this gets delayed then they wont refund the amount. Tried to login on their website...
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B
Boobalan. A 018
Jun 9, 2022
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Room Booked , Payment done need the refund

I have booked Hotel City Manor, Thiruvanmiyur Chennai using TravelGuru for the date 9th June and 10th June 2022. Booked successfully and received email with the Booking Confirmation.
Booking Reference Number[protected]
But Travel Guru online booking is not working so request to get the refund

Hotel City Manor
HOTEL ADDRESS: No 76 LB Road 3rd streed, Thiruvanmiyur . CHENNAI 600041

PHONE:...
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S
sheetal k M
from Mumbai, Maharashtra
May 27, 2022
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Unable to cancel hotel booking

This site is a big scam where in Yatra.com is also a part of it.

I am made a hotel booking, when I checked with the hotel, they said, they did not receive any booking from travelguru or Yatra.com, I am allowed for free cancellation till 05th June 2022, I am trying to do it today (27th May 2022), but on their website everything works other than cancellation page, their customer service is still leaving in COVID days, their IVR...
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K
Krishnarangarajan
from CHENNAI, Tamil Nadu
Apr 28, 2022
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Unable to cancel hotel room

I had booked a hotel room through travelguru and in the PDF copy generated while booking it was mentioned that I can cancel the room before 30th of April. But I am trying to cancel the booking from 25th of April but I'm not getting any reply from them. I tried by sending mail to travelguru email address, tried to contact them by phone but all my efforts were in vain as no one replied. Please cancel the booked room and refund the amount....
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I had booked a resort in Wayanad through "Travel Guru" website. I have made a full payment to the resort through travel agency for the dates 15, 16 April 2022. Being 5 ladies in the group and having 2 senior ladies we reached the resort by around 2.30pm. For our shock the resort persons informed that there is no booking from TravelGuru and they don't have any information on the booking. We were shocked as we didn't have any place to stay...
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M
Madhulika Rana
Apr 18, 2022
Apr 20, 2022
This thread was updated on Apr 20, 2022
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Hotel booking refund

Address:banglore
Website:www.travelguru.com

Hi,

i booked by website 3 nights for waynard hotel from 14 april2022 to 17 apr 2022, travel guru send me confirmation mail and when I reached hotel they said that they have informed travel guru that their rooms full, but travel guru not given me any intimation. they deducted full amount of 14, 074 and now none of their numbers are working, nor they are responding on emails. auto response comes.

this seems online...
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I
ikpriya
Nov 27, 2021
Nov 17, 2022
This thread was updated on Nov 17, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to cancel my hotel booking

Website:Travelguru.com

I had booked a hotel from Travelguru and wish to cancel it. The cancellation window closes on 2nd Dec 2021. I have been trying to get in touch with them via mails and calls but all the numbers listed on their website are invalid and there is no response to the mails either. I have already made the complete payment for the hotel booking and if this gets delayed then they wont refund the amount. Tried to login on their website but it doesnt...
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S
Sagar Joinwal
Jul 8, 2021
Jul 8, 2021
This thread was updated on Jul 8, 2021
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Unauthorized using of travel guru business WhatsApp number for fake talks

Hey, I received few messages from one of your employee/agent . She was talking for personal benefit rather than business talk. I need a call back from your support or else I will escalate this matter to consumer court....
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S
Sasidhar Reddy M
from Hyderabad, Telangana
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lakshadweep

My name is m.sasidhar reddy, ihave booked lakshadweep package 2 adults 1 child, amount paid 63000/ to online transfer before 45 days, ofter confirmation we are going to Cochin port, TRAVEL GURU cheated me not booking, we suffering, and we have return to andhrapradesh, TRAVEL GURU agents cell phone switched off .Pls find the fellow and solve the problem.
TRAVEL GURU Cell number [protected]
EMAIL ID. [protected]@travelguru.gurubr...
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D
dskumtakar
from Mumbai, Maharashtra
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amount debited from my account

Address:400064

I have booked a room for 2 Adults and one child below 12 years, in Anu Anant Lodge at sangli from 17th May 2019 to 23rd May 2019, @800/- per day amount to Rs.4800/- plus taxes minus discount of Rs.1000/- Which amounts to Rs.4027/- I paid the money through Debit Card, on 18th Feb 2019 at 14.01 Hours but no SMS or Mail received by me uptill now. I called the Hotel Owner but he says he is not attached with Travel Guru. I tried to contact Travel...
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B
basusamirkumar
from Kolkata, West Bengal
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hotel booking confirmation

Address:Kolkata, West Bengal, 700130

Vide ref. No[protected] dt. O5/04/2018 one standard double room booked at gompus hotel, kalimpong for 17th may 2019 to 20th may 2019 after payment of rd.7600/- online and obtained hotel ref no tgu[protected] indicating no refund against cancellation.
Today i contacted to hotel compo, kalimpong over phone but regretted the above booking as the they do not have any relation with yarra.com.
This is surprising to note by me.br...
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Get registered ielts certificates without attending the exam (Infos. [protected]@gmail.com)
Email: infos. [protected]@gmail.com
(Whatsapp: [protected]
Website: http://traveldocs.webs.com/
Hello we can help you get good and you desired score on the ielts & toefl, esol, and celta/delta, pte test and it will be registered into the database of the examination board and can be verified from anywhere in the world.br...
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E
Elangovan A
from Perambalur, Tamil Nadu
May 24, 2022
This thread was updated on May 24, 2022
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cancel hotel booking

Website:Travel guru

Hi
I booked hotel oxford, erode, tamilnadu from 13.11.17 to 14.11.17 in the name of arumugam r. But the hotel management said they will not accept online booking. So please cancel my hotel booking and reimburse the amount rs.719.0 immediately.

Booking details: hotel oxford from mon, 13 nov 2017 to tue, 14 nov 2017. (Ref. Id[protected]. Check your mail for more info. Thank you for choosing travelguru!
br...
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R
rajeshsgodse
from Gurgaon, Haryana
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exploitations of customers from yatra/ travelguru in lodging services

Address:411028

I had booked arya lodge mysore online from official website of yatra.com for check-in on 29th sep 2017 with ref number yat [protected] on 11 th aug. 2017 and paid full amount through net banking (Bank statement attached) and confirmed booking. (Confirmation attached herewith) on 28 th sept, i got message from them that, the booked lodge is not available on 29th sep 2017 and they cancelled my reservation without my consent.
On 29 th...
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M
Mr Singh cab
from Noida, Uttar Pradesh
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mr. singh cab service chandigarh mohali

Address:Chandigarh, Punjab, 160022
Website:www.mrsinghcab.com

Mr Singh Cab Service one of the pioneer Taxi Service Chandigarh, Operating since 2010. We provide best Cab service in Chandigarh to all over North India with 5000+ satisfied customers. Our main focus to provide Cab Service from Chandigarh to Shimla, Manali and all over Hill stations with best driving staff, who will provide best of his knowledge about region and will guide you through the route....
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D
dbsbhat
from Bengaluru, Karnataka
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be careful never use travelguru for room booking

Address:Mumbai City, Maharashtra
Website:TRAVELGURU.COM

I booked two rooms in suraj holel at nandyal. The site showed rooms available and made me to pay advance amount in full. After 24 hrs i get a call from travel guru stating that the rooms are not available at this hotel for the dates i booked. When asked for immediate refund they state that it was not possible to refund immediately but it would take working days for refund. Complaint is about
1. Showing incorrect infromation and collecting...
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R
Raju Modi
from Kolkata, West Bengal
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Rooms booked but hotel got no information about it

Website:Travel guru.com

I booked a room at hotel treebo lakeside inn nanital through travel guru months back but when i reached the hotel the receptionist said they had no information about my reservation. I was so upset as i had my family with me. I was so tensed about it, they spoiled my holiday as i went to relax not to get tensed. Later after a phone call my rooms were sorted out. I got settled in a small room as they said this is all we have got. I had left...
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