[Resolved]  Toshiba India Pvt. Ltd. — In Proper functioning of LCD TV {Stop Working}

Address:

Hyderabad, Andhra Pradesh

Hi Consumer Team, Following are the information: Purchasing Date: 22/07/2012 Invoice No:MALL/CR12/22304 TIN:[protected] Serial No:C18Y92J01509K1 TV Stop Working on 22/08/2013... I purchased the TV from Hyderabad through BAJAJ ELECTRONICS, Panjagutta and sent that TV to Varanasi my personal Residence Pandey Pur. There it fail on 22nd August 2013. I attached the further complain mail to the company but they don't show any responsibility regarding this. ################################################################################...⇄ Hi Rachna, Your previous reply seems like a lollipop in hand of customer. After your response (given two days before) but no further action should be taken. And now I wait for one day more or I will tackle the matter in my way... - Amit Sharma From: CP Care <[protected]@toshiba-india.com> To: 'Amit Sharma' <[protected]@yahoo.com> Cc: [protected]@gmail.com; pooja.[protected]@rediffmail.com Sent: Monday, 30 September 2013 4:09 PM Subject: RE: Complain Number {Registered Mobile No: [protected]}/Need to Be escalate Dear Mr Sharma, Thank you for writing to Toshiba India. This is to inform you that, we are working on your case and we are also considering your case on priority to resolve the issue effectively as we never wants to lose customer like you. In case of any further issues, please feel free to revert. Regards, Rachna Joshi Toshiba India - 8:30AM to 5PM - Monday To Friday Landline:+[protected] From: Amit Sharma [mailto:[protected]@yahoo.com] Sent: 30 September 2013 09:45 To: [protected]@toshiba-india.com; pooja.[protected]@rediffmail.com Cc: [protected]@gmail.com Subject: Re: Complain Number {Registered Mobile No: [protected]}/Need to Be escalate I haven't seen any response from your side and I thing you people are not interest to help me.. And now am going to Consumer office as you are not response for the same... - Amit Sharma From: Amit Sharma <[protected]@yahoo.com> To: "[protected]@toshiba-india.com" <[protected]@toshiba-india.com>; "pooja.[protected]@rediffmail.com" <pooja.[protected]@rediffmail.com> Cc: "[protected]@gmail.com" <[protected]@gmail.com> Sent: Wednesday, 18 September 2013 11:20 AM Subject: Re: Complain Number {Registered Mobile No: [protected]}/Need to Be escalate CAN ANYONE RESPONSE ON MY MAIL... - Amit Sharma From: Amit Sharma <[protected]@yahoo.com> To: "[protected]@toshiba-india.com" <[protected]@toshiba-india.com>; "pooja.[protected]@rediffmail.com" <pooja.[protected]@rediffmail.com> Cc: "[protected]@gmail.com" <[protected]@gmail.com> Sent: Tuesday, 17 September 2013 12:52 PM Subject: Re: Complain Number {Registered Mobile No: [protected]}/Need to Be escalate Adding Varanasi Service center mail ID : pooja.[protected]@rediffmail.com - Amit Sharma From: Amit Sharma <[protected]@yahoo.com> To: "[protected]@toshiba-india.com" <[protected]@toshiba-india.com> Cc: "[protected]@gmail.com" <[protected]@gmail.com> Sent: Tuesday, 17 September 2013 12:49 PM Subject: Complain Number {Registered Mobile No: [protected]}/Need to Be escalate Hi Team, I need this call to Escalate.. I had logged a complain on dated 08/22/13-1605 with Registered mobile number [protected]... and now still my complain has not resolve even no updated, can someone take on priority basis and fixup the issue... As we are suffering last 24 days and no one can share the actual update. Every time i called up to customer-care and they told me if you want to exact status of the service request call to regional service center. When i called up to service center and they told to me call to customer-care, they will provide the actual status ... Overall my experience no one can interested to give me the actual status ... and now am very frustrated about that service... Please confirm me what is the exact status and when my issue will fix-up... Waiting for positive response... - Amit Sharma