Videocon Industries Complaints & Reviews

It is really terrible experience with your customer care unit [protected].Mr Sarkar is behaved badly. Such a person is damaging reputation of your esteem organization. For small information I had to call 5 times on 20th and 21st.Unnessary long duration call.please correct such people. If we get such poor performance from your call centre I might search for alternate solution. I have worked in Japan and you just can not imagine such a worst...

I am not able to recharge as per your requirements. That is why I am not happy with ur d2h services.i am fed up from ur d2h services and support. Thats why I want to closed all the 3 connections.there are so many policies which I will not afford.every time these people are making new new policies....

I have been your customer since long however the channels offered by you are not upto the mark. Although i am paying regular for New South Diamond package, i am not at all satisfied. The other DTH's are charging very less for the same package and also giving more channels than you.

Unless this could be corrected within a months time, i wish not to continue with you any longer. you will be losing a potential customer!
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Reminder..

We purchased a 32' slim colour tv on 1st december 2015, from fine electronics, main bazar ambedkar chowk, ballabgarh, faridabad.
It started giving trouble in december 2015, (less than 10 days). the remote is not working properly and led buttons also not working. after lot of phone calls, they come and demand 1500 hundred rupees. and they refused to repair my led without money, my led is under warranty period,...

Videocon Group, Tekcare india Pvt Ltd appointed Dytech Services, Ranchi, Jharkand, India as service franchise for providing warranty/post warrenty service to customer from 14 oct 2015. Since From oct 2015 to jan 2017 Dytech Services received 10000 Complains and successfully Performed all of them. But from starting company always wants to gave loss to Service Center. From Start to till date Videocon autobill 5, 25, 000 rupess on Service Center....

Diffective piece delivered and doesn't give any support on returning.

I called the customer care (3 times) and raised the issue that I received a defective product and need assistance with it. But they always just mentions they will get bask to me on this and there is no response from the customer service executives. They doesn't even log the complaint on this matter....

We are using Videocon DTH (Customer ID[protected] since 2 years and on 6th Feb 2017 there was problem with Signals. I called Videocont DTH Customer Care for help. Executive from Videocont DTH asked me to wait for more than 5 mins and then she asked for issue. I told her that I am not getting Signals and please help me. Instead of giving me any solution over the phone she told me that she will send Engineer to my home and we have to pay Rs.200/-....

My dish is not working (receiving no signal) from 06/02/2017.Registered 3 time complain (no[protected] &[protected] but till now my problem is not solved.
Please compansate for my Subscribtion offer, Phone call Charges and Harrashment....

Customer id :[protected]

I have registered for annual subscription (and paid online) on 16th Nov 2016 and got my connection on 20th Nov 2016. However because of internal cabling issues in my apartment STB was not getting full signal and hence I disconnected the box on 24th Nov 2016, which is just 8 days after the connection request and 4 days after the connection is activated. Now, as per their policy whatever is remaining in...

Sir/Madam

Please change name and mobile number.

customer ID[protected]

Old name - Renuka Dhanwar

new name- Vinod Tanti

Old M.Number- [protected]

New Mobile Number- [protected]

Thanking You...

I am not a user of videocon d2h, but have been completely harassed buy the call centre people .i have made a complain more than 10 time to stop these promotional call and message but nothing have happened .i am also registered to do no disturb service but stiill these call continue. Please save me from these videocon & iwill told them to do not call me i am not your customer but they will call/ message again & again...

My name is Chandrashekar,

We bought a TV from PAI international (Near Miyapur).

The TV at the time first use only changed the software the same was not provided even after calling ti customer care nor for mailing .

We recently changed the home, due to reinstlation we asked to D2H they came and installed the same with in one day.But after the installation Signal Not Coming, the same intimated to...

We purchased a 32' slim colour tv on 1st december 2015, from fine electronics, main bazar ambedkar chowk, ballabgarh, faridabad.
It started giving trouble in december 2015, (less than 10 days). the remote is not working properly and led buttons also not working. after lot of phone calls, they come and demand 1500 hundred rupees. and they refused to repair my led without money, my led is under warranty period, videocon executive why...

Based on the call from your customer service center, denying to refund or replace the the faulty product stating that the product is not the same which is originally bought, i regret to inform you that this is the only product which is delivered to me, and also like to inform you if you doubt the authenticity of the product you may the check the unique IMA number the product.Without doing so your cal center executive strongly refuses to replace...

My customer id is[protected] I purchased Videocon d2h in 2014 at that time I supposed to choose two regional languages I took marathi and Kannada. Last almost 8 months that cancelled Kannada from my list. They are charging for it. My nabbour has the same d2h and paying same rental 275 but they seeing Kannada channel. Please check and do the needful....

I had payed Rs.6070 & Rs.1650 for a 12 Month New South Diamond HD Pack along with the Settop Box & antenna.
Transaction No : D2H[protected]
Transaction Status : Transaction Successful
Product : HD Digital Set Top Box (South)
Package : 12 Months of New South Diamond Pack
Preferred Language : NA
Total Amount (in INR) :6070.00
Dated: [protected] at 16:28:38 hrs
However the subscription...

Hi,

I am very disappointed with the service and the unprofessional behavior of the supervisor Videocon has hired.

I have requested for relocation of my d2h connection but only the De - Installation part was complete and the installation part is still not complete I have already paid the charges for the service but the work is still not complete whenever I get them to raise the complain number they close the...

Dear Sir,
Pl. refer my customer ID[protected], I am facing following problem in this.
1. For last one week only free advertisement channel are coming in the TV.
2. For other Channel it show Error E 04-4
3. I am talking in your Customer Care for last 4-5 days, but could not getting any positive response.
4. In fact your customer care staff just completing the formality.
5. Please take this seriously,...

I am using Videocon d2h. From past 2 days I am getting "Signal Not Available" message on screen for no specific reason. Whereas the Home channels where d2h advertise is working fine.

I dropped them an eMail regarding the problem and they are shamelessly asking rs200 + other charges just for technician visit. I don't understand why these scammers always ask for money for tiny miny problems. Moreover this is not my fault as...

Sir,

I had purchased a new Videocon LED TV Model : DDBTVVMA40FH18XAH on 18 Jan 2017 from Super Electronic Plaza, G-30/110, Sanjay Place, Opposite LIC Building, Agra-282002 on a price of Rs 34, 000/-.

I am facing a problem while playing videos from USB/Pendrive (In all format). The picture quality is very awkward and poor, especially color is very high and cannot reduce. I can't see this type of bad reception...