Videocon Industries Complaints & Reviews

Hi.. I purchased videocon lcd tv in may 2010 from vasanth & co dealer in velachery chennai. I got the money back certificate for rs.2500 which can be claimed after 6years 11months. I. E in apr 2017. I sent that to the address mentioned last month and there is no response from videocon and i have not received it back also. The details of the certificate and invoice bill as below.

Serial # = vg/0510/03042
Bought from vasanth...

Really disappointed on me that I made a decision to purchase such a worse product in my life. Purchased refrigerator on[protected]. Almost five years ago and by now I have paid almost 4000 rs. It gets non working in only summers when you need it most I have changed 3 compressor back to back in last three years. It only worked fine for first 2 years. This is very bad, I have managed to buy this product on EMI from Croma centre by paying hard...

I have purchased videocon d2h. My customer ID is[protected] & my name is Ramya but instead of my correct name your data shows Tamil selvi. So please correct my name in your records....

TV Speaker not fixed
Hi Team, I have raised a complaint for my Videocon DDB LED TV as the TV speaker was fault. Register a complaint with no
CHE[protected] dated 12th April 2017 and servicer enginer visited and said they need to get a new speaker. After few days got a call from Service Engineer (Balaji) and they confirmed the speaker was received by them and they will come and fix in TV last Saturday(22nd April), past 3 days...

I have loged a complent on 17.04.2014 for Signal Not Available, One engineer came to my place Mr.Jagadish, he cheked the connection & took Rs.240/- from me. Next day again same problem i called up mr jagadish he didnt respond nor lifting my calls, on 20.04.2017 one mr.balraj called me & asked what was the problem then i told him regarding signal not available & mr.jagadish is not responding to the phone calls. Then Mr.Balraj came to my place...

To,
National service head/ regional service head
Videocon industries ltd.,

Dear sir,

I am agm in godrej appliances limited and my sister who is sr. Doctor in all indian institute of medical sciences, bhopal, purchased one videocon ac yesterday from your bhopal kolar road dealer m/s mangalam.

Your mangalam technicians installed ac yesterday but the installation is not up to the...

Hi,

I am sorry to say but I am very dissappointed with the services of videocon.

On 9th of April, 2017 (Today is 22nd), I bought a new Fridge of videocon. Double door, frost free in 24K Rupees. After that in 3-4 days, it started making strang sounds. On 15th the fridge stopped cooling. The freezer was working fine. We lodged the complain on customer care. On 19th, a person came and told us that he has done some...

Hi my name is Arun Kumar and I am using Videocon LCD and I am facing VOLUME 📣 problem volume is not working whenever I increase volume by my remote that is going decrease by tv button automatically.
Now my I put a complete in VIDEOCON but they are saying you have to come in our services centre to fix the problem because your product is one year old but still in warranty
I don't understand I have warranty card of Three years...

I have bought a 2nd new connection with videocon d2h with HD box. Now the compant is providing the rf remote which does not required the infrared remote and can be access from anywhere but the agent who has installed the box provided me the duplicate remote with infrared technology. Now even i dont know whether the STB box they are providing are the orignal one or not. Are videocon d2h is not doing this type of things. Asking them to resolve...

Hi
I have ordered videocon d2h hd connection dated 18th april and i had paid rs.1820. (Payment id [protected]). After a so many followup today i called local area sales person and he said local cable operators are not allowing them to install videocon at any house/apartment.. I am staying with my own house.. What is the problem then.

Regards
Naveen...

Bought a Videocon DDB TV last month and found that remote not working on 13/04/2017. Logged a complaint for the same to Videocon customer care service and got a complaint registered with a service engineer details.

Service engineer visited my place on Saturday 15/04/2017 and confirmed that remote needs to be replaced and it's not included on warranty. I agreed and asked to order a new remote. I was assured to get a remote...

I am Videocon dth subscriber with customer id no.[protected] subscribes monthly basis by paying Rs.275 pm. But the company has adopted dubious way of earning money by sending SMS to subscriber that your one more channel is activated and without customer consent deduct the amount from already paid monthly subscriptions and reducing the balance and number of days.
I had paid Rs.275 on March 28, 2017 and my due date of renewal should have...

Today i was called to this customer care no [protected]. For signal problem of my d2h set up box.
This is purely signal problem from your videocon d2h, for that they asked me rs: 450/ rupees for reinstallation of dish antenna.
For resolving this issue i called more than 10 time today, but simple they are disconnecting the phone.
What is this, this is purely careless about customer, because we have paid the amount before...

Dear sir,

I hed purchase vidiocone tv with paisa vasool offer on 17/06/2010 from bhavnagar

I send certificate on 29/03/2017 for avail scem on printed add. On certificate but it was return back due to wrong add.

Please give write add. To send it

My certificate no is 31878

Y. A. Bhojani
424/b, prabhudas talav chowk
Bhavnagar 364001 mo. No [protected]...

Power supply is not work in 2months no attion my falt...

Hi,

This is with reference to Videocon split Air conditioner purchased on[protected]. We have been calling for its service for the past 1 month but the team keeps on lingering it, saying to wait for another 24 hours etc.First service call was registered on 6th march, We called again on[protected], i.e. Thursday and asked for service on[protected], i.e. Saturday.

We kept on waiting the entire day and when we...

Dear sir,
Good day,
I have bought a videocon lcd from next retailer chain in may 2010 at 30500/-inr under the videocon paisa vassol offer. The offer was that we have been issued with a redemption certificate of 13000/- to cllim on completion of 6 years 11 months. Now since we are in april 2017 this certificate from videocon is due for claim/ redemption. But on inquiring several times with videocon call center & d2h call center...

I have recharge my d2h I'd 81636379 for 12months via netbanking on 15 april 2017.
According to calender 12 months completed on 14 april 2018, against long term recharge for 12 months company offer 30 days extra so after that by adding 30 days in 14 april 2018 that date would 14 may 2018 while d2h recharge expire on 9 may2018 that is cheating with 5 days by videocon d2h
AKHILESH KUMAR GOLA
Dholpur Rajasthan
D2h...

Respected sir,
I am a customer who as subscribe a Videocon d2h since more than 2 years. But every 6 months there is an issue between your set top box or signals your connectors. and every time we placed a complaint regarding the problem you can check it out and every time we are paying the service charges and what so every. But these time there were a problem in set top box and we have placed a complaint but at the time of complaint...

We purchased careen plus since 2011, at the time of purchase, there was no demo of all features to us. the service engineer could not explain how to use various features. However, we were made known the normal mode of cleaning clothes in the said machine. Since last two years the spinning function was very problematic with heavy grinding sound which could be audible to 50 metres while running. We contacted the same videocon service person...