Videocon Industries Complaints & Reviews

Hey team,

I need to update/change rtn. I don't have the last rtn. Could you please help.
I have tried the customer care service but there is no response.

My customer id:[protected]
Name: rashmi narayana mohapatra.
Please solve this issue asap. I am unable to register this account due to rtn and therefore not able to select my pack. Please helpout...

Have sufficient money for my dth pack few days before. But my company so careless and irresponsible.. Before 3days company unnecessary remove all chanel without my permission.. They never give proper response.. Never call receive by videocon dth. My customer id is[protected]. I m so much frustrated. Last one month they never receive call. Provide compensation. I feel helpless so please do needful action
Customer id[protected]...

My name is dr. Umesh sachan and my consumer id is[protected]. My surname is sachan but in your detail my surname is pachane which is incorrect, so please correct my surname as sachan. My correct complete name is dr. Umesh sachan. Also give me details how to make my base pack as per trai. Any option to make my base pack online or through sms, or any other method...

My customer id no is[protected]. Register name as rathor natvwarbhai dayabhai. I hv 2 problems ond is a subscribe problem my ac balance is 224 but not all channels are shown so solve it and plz change my rtn nub
Old - [protected]
New - [protected]
Plz change this and contact me why my channels are not shown. 3 days was gone so slove this right now...

Dear sir,

I have already upgrade my plan in videocon d2h in online portal which you have provided and additional 725 rs recharge also done on 22/02/2019 still i can't watching any channel like sony max star plus utv movies etc
C04 insufficient balance and channel not subscribed that type of error occurred.
My customer id is[protected]

So pls refund me my full amount as possible
As this...

Pakeg of videocon tv program under trai order it's give 25 channel 130 rs and some free channels but i don't need this channel. I select my plan and only give me my selected channel why give extra channel and why i pay fees only. Trai orders give base price 130 so give me my selected channel under trai orders no need extra channels. It's not possible so back your trai tariff orders and don't create problems for public. You all government...

Hello

This is Preeti Pandey

I forgot my registered mobile no. of videocon d2h and on 03rd March 2019 (Transaction ID : [protected] but its not activated yet and because i forgot my registered mobile no. so i am unable to make any query reagarding that and i have also tried many time to contact customer care but nobody is responding. Please help regarding this matter as soon as possible.

Due...

The customer support services of videocon d2h is worst service ever like the customer care number is always unreachable or all the service executives are busy. Neither the websites nor e-mails are responsive.
My customer id[protected]
Today (3/3/19) i recharged my account in the morning. But on the screen it’s still showing account not recharged. I am trying all the possible ways to reach the customer support but nothing...

My old number is not in service anymore, so need to change it.
I want to select channel package but app demands login, and the phone number registered is not in service so can't recieve the otp.
Please resolve.
Customer care number is busy from last 7 days.
Customer id[protected]
Old phone number - [protected]
New phone number - [protected]...

My cus id is[protected] i selected channel pack 10 day back right now is not activated every day time i calling call center every person me sir it is tak one hour tow hour or on day or today but my channel istil not working i m facing a problem last 10 day lots of people making me phool the name is shubham supervisor yusuf supervisor yogesh pooj and lots of girl i don't remember name videocon is very bad service provider is not answering for...

Hello team,

I have been trying to contact videocon d2h customer care form past couple of days, none of your toll or cc numbers are working, i have raised many request a call back options no one reached me till now not even (Email: [protected]@d2h.com) was reverted back. I have tried to call below mentioned nodal officer number even that result is negative. I am completely lamented with your pathetic customer service and very...

My videocon id is[protected] old rtn was [protected]old name is narendra kumar.. I want to change this no... New no is [protected] and name is neeraj kumar pls change as soon as possible. I want to subscribe channel but due to rtn no i face problem. Pls resolve this issue as soon as possible, then i enjoy the facility of videocon d2h pls sir. Last 2 month i have no pack....

Its so disgusting i have balance in my account & channels not working.. Last three days calling customee care & mailing to videocon d2h

I have been trying to assit my self but my old rmn not active want to change

Old [protected]
New [protected]
Id[protected]

Expect refund of all my money if i m not anle to use service & daily thy deduct my amoumt...

Dear sir/madam,

My brother is a current subscriber of video con d2h. His customer id is[protected]. The subscription is registered under the name of karmajeet singh. He is no longer in our contact. I successfully however changed the registered phone number from my account by logging into it, but i am not able to change the name. So i request you to change the name to sp mahal, which is my brother 's name as he is using and...

Plz change my registered moboil number name : aakash customer id :[protected]old moboil number : [protected][protected] new moboil number :[protected] [protected] thanks. Plz change my registered moboil number name : aakash customer id :[protected]old moboil number : [protected][protected] new moboil number :[protected] [protected] thanks. Plz change my registered moboil number name : aakash customer id :[protected]old moboil number : [protected][protected]...

My customer id is 91234069.
I want to register on videocon app but it says that rtn number is not registered and there is no option for registered rtn numbet also i don't have any old rtn number.
I don't registered my rtn before this.
All transactions are done before through mobile no [protected].
Please registered above mobile number to rtn.
Please solve this....

My customer id is[protected]. Last some months i have see videocon cut my service before 2-3 days of expire date of plan. After calling in customer care they didn't give any clarification of this complaint. Some time calling in customer care they didn't receive my call. This type of cheating is very big fraud. Also when i trying to call on customer care there is minimum time to reach at customer executive....

My customer id is[protected].As per new trai rules i have selected my required pack but in the pack what i have selected telugu mega pack iam not getting and additionally kids active pack is activated even though i have not selected it.very poor service .i am calling customer care since last 2days but call is not getting connected.But daily amount is getting deducted from my account....

Hi,

I am not able to select HD Plan as per TRAI new rule, the login page does
not have option to select HD packs. The page displays only for SD plans and
channels.

If this is not resolved, I am going to swithc to some other DTH providers
soon.

Thanks
Kunal Kumar
Customer ID: 76664341...

Videocon d2h is not following the trai rules. As per trai customer has the right to choose their free channels. But in d2h they have some base back and we have to choose one from them and by default, the pack will have 100 channels. Because of this, i am not able to watch what i want and also i have to pay more even if i add one more free channel after the base pack. If i call to their customer, they are saying the trai has changed the rules...