Videocon Industries Complaints & Reviews

I am seleted channel online from website but my subscribe channel not comming. Call multiple time but call center people dont know the solution so they put call just on hold. Multiple time i select channel from website and customer care also confirm about my selection. Every time i got one answer your channel start after 2hr or 15 min, but its not working from last 10 days. This is very worst service that videocon provide to customer br...

I an facing frequent disruption of cable services since last one week. My request for migration to d2h recommended plan d2h combo sports have not been processed even after a week of submission. I hv opted thus because their charhing system is unambigous and free channels cannot b selected. However regular charges are deducted.

Details of connection is as under-
D2h operator - videocon d2h
Customer id[protected]br...

Sir, recently I choose multiroon of my videocon d2h connection.. i m facing many problems with this connection.. whenever i try to call customer care maximum times call are not connected.. I hv tried many times to customer care for my prob solution but there was no response... my 2nd connection is not working... pls sort out my prob as soon as possible... my customer id is..[protected]......

श्री मान,
मैं एक d2h cansumer हू l मैं अपने ऑपरेटर से अपना बेस पैक बदलने के लिए कई बार बोल चुका हूं परंतु मेरे ऑपरेटर के द्वारा मेरा बेस पैक अभीतक नही बदला गया है और अब तो स्तथि ये...

This is to inform you my cust id 39992160, and services of our existing rtn number is closed, so we would like to change our rtn with this new number [protected],. Because of this problem we are unable to login and create our own pack as required by trai. Please make the necessary changes asap

For your reference
Mail us to [protected]@gmail.com with your confirmation

Yours sincerely...

Please change my d2h RTN from [protected] to [protected] . I want to chamge it because i cant login my account with d2h direct to mobile so i cant ise it regularly i have messeged from my rtn to change my rtn to a number the company offered but its getting more time and no messege were sent to me and i got any replies on changing my account...

Customer ID: 22597810

I want to update my registered mobile number to [protected]

Worst customer service.. No one is picking the call from customer service.. Also the customer care number is not reachable... Very irritating service..., ...
Give us the correct customer care number where the servicer will pick the call...

Dear sir,

I am using videocon d2h connection for tv. I would like to change my registered mobile number because i lost my old number.
My d2h id is 63203610 and my registered mobile number which i lost is [protected]. My new number is [protected].
I believe this will fix my problem.
I am looking forward to your reply. Kindly do the needful.
Thanking you....

Have made a lot of time from the online site by selecting my new d2h of packs, this new pack vallue amt - approx 337.48 rs
But my account show pack value is 384.38 (47 rs extra charges in cooking active channels)
Which are still packed in the cooking and active channels.
Cooking active channels have not been closed even after i have repeatedly dialed into a customer service
My videocon d2h c. No.[protected]/ br...

Hi my consumer i'd is 64713581 my name is vijay i have recharged for a new plan yesterday and still it's not activated yet... I called the customer care number they said it will be done in few hours yesterday but it's been one day and still nothing is working. Pls get it fixed as soon as possible... And please make sure the mobile app as proper feature to make us easy to use that......

Dear sir /madam
Sir/madam,

My friend is a current subscriber of video con d2h. His customer id is72277379. The subscription is registered under the name of ashish. He is no longer in our contact. I. So i request you to change the name to taleswar singh and mobile number [protected], which is my frind name as he is using and paying for this customer id. I am mentioning it below again.

Customer id: 72277379br...

Hello,
I am a videocon d2h user more than 4years i am facing somany issues regarding services of videocon d2h, which includes wrong pack activation after recharging quarterly regular recharge i am not able to see almost all movies channel, some news channel, and some other channels since 27th Feb'19 after that i tried many times customer care number but they are not connecting only IVR responding after selecting talk with customer...

I have tried lots of time to get some information but they are not receiving the phone and whatever the customer care number has been given internet that is not available. They are charging Bills by their own side without giving any information. When we are saying about this value added customer service is not refunding my rupees which they have cut....

My rtn number is not in service anymore. So kindly update my rtn to [protected].
I tried tp contact customer support but videocon d2h service is worst amd never picks call. I am trying to contact, but it always says busy. Change our rtn or atleast give prope service tp d2h customers. I am also facing lag in browsing from channel to channel and in menu also....

Respected sir
I have d2h connection with cust id[protected] i contact d2h call center more than 20 times to solve my problem but they are not solving my problem i compliant this mater to them and obtain compliant no[protected] &[protected] have register befor 10 days and 7 days respectively. I also call them and request to solve above compliant but they are not respond about this
Please help me in above situation
Thanksbr...

I have purchased videocon d2h in june -2010, i send my certificate for the same on due date. But due to any reason it was returned with wrong address. Some days back i got this site to submit the complaints. So kindly know me the place and doc list to send it again pls. As i have original certificate and i am residing at same address. So i have no problem to send all the document to finish the required details...

Am unable to contact customer care to add required channels and my RTN shows incorrect. I tried calling customer care, sent multiple mails and registered complain in videocon d2h site. But no response.
Please add 'star vijay' tamil channel to the existing channel list and i wanted to change my plan.
Please ask customer care to reach out immediately or response back to my email. I have sent mails to [protected]@d2h.com br...

Plz change my registered moboil number name : Mohammed Moinuddin Bangalore customer id :[protected] i have change my MOBILE NUMBER details on my connection. Old connection details are as belows old moboil number : [protected] new moboil number :[protected]

thanking you
yours Faithfully
Mohammed Moinuddin...

Customer service is not taking the call and the queries are not answered. I want to temporarily deactivate my account[protected] customer id. But customer service said it is not possible and put the call on hold. When i tried to call back again the call is not being answered by customer service. This is the worst customer service ever seen. When we don't recharge for few months and again want the connection back, it is again a long process....

Hi

On 4th of march i have recharge videocon d2h account[protected]
Still plan is not activated it's been 4days, also i contacted your executive he said we received amount kindly give as 20 min time plan will get activated it's more than 48hours there is no updates yes, i'm fed up with calling customer service to refresh my account.
Kindly look in to this matter and do the needful....