Videocon Industries Complaints & Reviews

My customer id is[protected], due to new trai rule all my channels stopped and i need to make new choice of pack which i am unable to do so. As i forgot my login password and not able to recieve otp on rtn [protected].

Tried to contact customer care but very bed behaviour. They either transffer or put on hold and straight away says we can not do anything i also dropped email but no response

Please help here get...

My customer id is 47281368. Please change my previous rtn from [protected] to current rtn [protected]. As my previous rtn is no more in use. Kindly do the same as soon as possible as i am facing login problem in choosing a correct plan. All the otp and forgot password messages are getting delivered to the old number which is no more in use. I hope you will do the needful and confirm the same....

Hi team,
I am a loyal d2h customer. With new trai policy i was unable to choose package. I tried to contact customer care but the cuatomer support at d2h is pathetic and advisors like deepak singh ends the call and are unhelpful. I feel like i am cheated anf fobbed. I alao wanted to close my account with d2h videocon but no one helped. Please help. If you want to contact me you can mark an email on [protected]@gmail.com...

I've done recharge on my Videocon d2h set top box on 10th of march 2018 but service is not activated yet also their toll free numbers are not available and their customer care no is not valid
I'am very angry as my recharge amount has been wasted the customer care people are not responding to my complain
So is the website not functioning properly...

• i regret to inform you that i purchased videocon tv set (55 inches) & from the date of purchase, it has not been working well.
The tuning is faulty and it turns off automatically after an hour or two.
Your local sales officer sent the engineer but the defect is yet to be set right. It may be a manufacturing defect and thorough examination is required.
I called on customer care services number of times but they...

Unable to login to videocon d2h since from last one month.
Despite putting otp for so many times it shows a blank black page of d2h.com.
Tried to resolve it through password but same problem appears again and again.
Thus unable to create my own channels pack as par trai guidelines.
Unable to contact customer care numbers including nodal office number. None of them are working. All numbers not reachable/not available/blank...

From a few days back my videocon d2h hd settop box gives very loud cracking like sound in all the channels. I have replaced the hdmi cable, then switch to the component sets but the problem remains same. Complained it several times but did not receive any response till date. So kindly let me know whether it will be solved or i will have to switch to other provider? My d2h id is[protected]. Thanks...

I had activated a new package (Mega english and mega tamil), on february 27th and received the channels by march 1st. However, 13 channels were missing from the package. After 2 complaints and follow up from my end, a technician visited my house on march 4th (Monday) and after a thorough check, informed me that the problem was not on my end but with videocon back end team.
He called the service centre, who tried refreshing my connection...

Hi team,

I am trying to login with the current registered number to videocon d2h website for channel selection, but unfortunately i am not able to do it.

In result to that i want to change my videocon d2h service registered number.
Can you help me to change the registered mobile number for my videocon d2h service from [protected] to [protected].

Customer id or subscriber id :[protected]...

Dear sir/madam,

My father is a current subscriber of video con d2h. His customer id is 5523446. The subscription is registered under the name of abdul munaf. He is no longer in our contact. I successfully however changed the registered phone number from my account by logging into it, but i am not able to change the name. So i request you to change the name to avesh khan lohani, which is my father's name as he is using and...

Dear D2H Team,

My d2h didn't recharge and my paytm balance was deducted as I was wrongly recharge to other no. on 86886090 instead of 83886090 of ₹330 and this amount was deducted from my paytm account please refund this amount in my Paytm account, so I can recharge my d2h, please resolve this issue ASAP.

THANKS...

I am customer of videocon d2h from last 10 years & my customer id is 43830902 but now as per trai rule every one select own package & pay as per package. My register telephone number is not in service because of i am not able to recieved sms or otp for login my videocon account. I also write mail to [protected]@d2h.com, nodalofficer. [protected]@dishd2h.com 3 times but no any reply from videocon. So please register my new mobile no. [protected]. br...

I did my videcon d2h recharge today on customer id 29441445 of 3300 for super gold pack. After that maximum of the channels have been stopped since morning. The channels just stopped even before the date of expiry of the pack existing.

And i have tried calling their customer care number atleast 20 times, getting answer that the line is busy which is absurd for customer care numbers. And when it gets connected, they are keeping...

I had an issue with my set top box and raised a complaint after which one of the technician came home and replaced the same and charged us 450 rupees. The next day another technician got me a normal remote and charged me 200 rupees. Now today i got a message on my rtn "service charges rs.450 have been posted for your account for customer id. 95271880".in total they charged me 650 as cash and 450 from my account. I wanted clarification and...

Tried calling videocon customer care to no avail. We have been trying to get hold of customer care for last 10 days but nobody cares to respond. The lines are always busy. Settop box is not working. Singal loading stops at 54% so the system is not booting up.
Highly disappointed with the service.

Customer id:
49499683
Contact - [protected]

We hope to get heard through this medium....

My customer id is[protected], i recharged my account last month 9th with 246 and my account balance is 286. But today on words i last few channels (Maa tv, etv..), already i have time for this month 17th. Not only this month last two three times this type situation was happens. After recharge the account not activate immediately it need 3-5 hrs time and customer team not respond properly, irresponsible of d2h team. Herewith i am attaching...

Hi, i am tito thomas, a customer of videocon d2h. But, unfortunately i had lost my old telephone number [protected]. Now all the information about videocon d2h cannot seen by me. Thats why i need to change my old registered telephone number to new one. Please add my new mobile number -[protected] as new registered telephone number as soon as possible.
Thank you....

As per new trai rules we had selected our own pack and optimised that also but in videocon dth site they are not providing any services related to HD channels they are only providing SD channels list and thecustomer care number of videocon dth is always unreachable. We have to select HD channels which are not available in videocon site, in this case how can we select our choice channels because the channels pack provided by videocon for its...

I have recharged my account 3518858 today morning. Retailer shop person told within 30 min channel will be activated. Till evening my channel is not coming. After calling several time got the customer service number and the executive told it will take 2 days to activate. He can't explain me the reason behind this. When i asked to take d with senior he disconnect my call. Please take immediate action otherwise i will go to consumer forum for...

Rd. Sir,
Pl. Provide us our favourite channels.
1) zee talkies 2) aaj tak 3) sony pal 4) abp maaza (Marathi)
And all free channels.
In this era or now a days we found everybody in hurry and have
No time. Everybody then wants some entertainment.
No other source is as like as t. V. When sit in front of t. V. We
Want some latest news or favourite film entertainment...